Terrace/patio

Reviews of stayAPT Suites Greenville Greer BMW

3 out of 5
stayAPT Suites Greenville Greer BMW
1455 Highway 101 South, Greer, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 65 reviews" "
Rating 8 - Good. 13 out of 65 reviews" "
Rating 6 - Okay. 6 out of 65 reviews" "
Rating 4 - Poor. 5 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Kimberly

Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2024
Response from Christie Corbett -GENERAL MANAGER on 17 Jan,2024
Thank you so much for your review.It was a pleasure having you as our guest we hope to see you soon !

10/10 Excellent

James

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mrs. Chrisie and Mrs. Heidi are very beautiful people. 😍
Stayed 3 nights in Dec 2023
Response from Christie Corbett -GENERAL MANAGER on 28 Dec,2023
Thank you James for the wonderful comment and review we are delighted to have you and your family as our guest here at Stay Apt in Greer SC. we wish you and your family a very happy New Year !

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, staff, rooms.
Stayed 3 nights in Nov 2023
Response from Christie Corbett -GENERAL MANAGER on 12 Dec,2023
Thank you Peggy for your recent stay with us at Stay Apt in Greer it was an absolute pleasure having you as our guest and thank you for the excellent review.We hope to see you in any future travels ! Merry Christmas from the Stay Apt team in Greer !

10/10 Excellent

Angie

Liked: Amenities
The staff are very tentative and helpful. The only complaint I have is the street noise. Which really can’t be helped. I used my earplugs and that helped. The hotel amenities are really nice. I used the gym and it was clean as well.
Stayed 7 nights in Nov 2023
Response from Christie Corbett -GENERAL MANAGER on 29 Nov,2023
Thank you,Angie for the great review it was our pleasure having you as our guest.We look forward to seeing you in any future travels.Happy Holidays from The Stay Apt team in Greer !!!

10/10 Excellent

PatriciA

Stayed 3 nights in Nov 2023
Response from Christie Corbett -GENERAL MANAGER on 28 Dec,2023
Thank you so much Patricia for the fantastic review it is our absolute pleasure having you as our guest.From everyone here at StayApt in Greer we wish you a fantastic New Year !

10/10 Excellent

Neil

Stayed 11 nights in Oct 2023
Response from Christie Corbett -GENERAL MANAGER on 20 Nov,2023
Thank you Neil for the fantastic review we are pleased to know you enjoyed your stay with us and that we met all your expectations we look forward to seeing you in the future !

10/10 Excellent

Arland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Christie Corbett -GENERAL MANAGER on 16 Nov,2023
Thank you Arland for the excellent review,we are pleased to know that you had a pleasant stay with us .We look forward to seeing you in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very clean,and large room.
Stayed 2 nights in Oct 2023
Response from General Manager on 1 Nov,2023
Thank you for your positive response we strive for the best guest excperience possible! Hope to see you again soon!

6/10 Okay

Veronica

Travelled with family
Property was great until we checked in which was after hours. But once we opened the door we were surprised by an awful smoke smell Pre III ya guest had to have smoked in this room for a while prior. I know mgmt can’t watch over everything but hopefully they can remedy this for future guest
Stayed 2 nights in Oct 2023
Response from General Manager on 1 Nov,2023
Thank you for your review we take this very seriously as this helps us in providing the best service possible! We hope to see you soon!

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Needs room darkening curtains
Stayed 3 nights in May 2023
Response from General Manager on 31 May,2023
Thank you for your review. I'll take measures to prevent issues like this from happening again, thanks to your feedback.

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Office staff was excellent 😎
Stayed 2 nights in Jan 2023
Response from AGM on 16 Jan,2023
Good customer service iscrucial to our business, andwe so appreciate your kindwords here, Bryan. Ourgoal is to wow you with everystay, and I’m grateful wecould do that for you.

2/10 Terrible

Michelle, Orlando

Stayed 3 nights in Oct 2022
Response from General Manager on 1 Nov,2023
Thank you for your response Michelle .Hope to see you soon!

10/10 Excellent

Chanee R

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, the whole establishment is beautifully designed and clean, second the lady at the desk has to be THE sweetest and most caring person I've ever met. I have absolutely nothing bad to say because our stay has been amazing.
Stayed 4 nights in Sep 2022
Response from Christie Corbett -GENERAL MANAGER on 1 Nov,2023
Thank you Chanee for your wonderful review we really appreciate your positive feedback and hope to see you soon!

10/10 Excellent

Ernesto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place everything was very clean I will recommend to any one
Stayed 1 night in Sep 2022
Response from Christie Corbett -GENERAL MANAGER on 1 Nov,2023
Thank you Ernesto for your great review we are pleased to hear you enjoyed your stay with us and we look forward to seeing you soon !

6/10 Okay

LISA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While it was nice to have the extra space, the highway noise canceled the positives.
Stayed 3 nights in Sep 2022

4/10 Poor

Karen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

andrea

Stayed 6 nights in Aug 2022
Response from General Manager on 23 Aug,2022
Thank you for the great review! We hope to see you the next time you are in this area

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Sandra on 27 Jul,2022
Thank you so much for giving us a great rating! We really appreciate it! It was a pleasure hosting you and we hope to see you again soon!

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, new! Loved it!
Stayed 2 nights in Jul 2022
Response from Sandra on 27 Jul,2022
Thank you so much for taking the time to leave us a review. We are so glad to hear that you enjoyed your stay and appreciate your letting others know about it. We hope to see you again soon!

10/10 Excellent

Mario

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place. Will stay here again if I’m ever in the area.
Stayed 3 nights in Jun 2022
Response from Sandra on 7 Jul,2022
Thank you so much! As a new brand, we really appreciate the review! We hope to see you again soon!

8/10 Good

Scott

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Very convenient will stay again only minus there was dog hair on the couch and in the rub
Stayed 2 nights in Jun 2022
Response from Sandra on 20 Jun,2022
Hi Scott, I’m sorry we didn’t meet your needs for this stay. We have addressed these issues with our staff and determined ways to prevent this from happening in the future. Again, thanks for your comments and for staying with us. We hope to see you again.

6/10 Okay

Bethanie

Travelled with family
Liked: Cleanliness, staff & service
Ground floor for people with small children
The rooms on the road side of the building are exposed to the road noise. So be warned. It gets really loud. The rooms aren't sound-proof. If you have small children make sure you get a ground floor room or you will disturb the guests below you. There are no elevators here, so plan on that. The laundry onsite is pay with card, but a little pricey compared to others. Bring your own dish soap/dish washer soap.
Stayed 6 nights in May 2022
Response from Sandra on 20 Jun,2022
Thank you for staying with us and for your feedback.

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay appt was nicer than most hotels. Great value.
Stayed 2 nights in May 2022
Response from Sandra on 18 May,2022
Hi Lee, We can’t thank you enough for the kind words about stayAPT Suites. Your review means a lot to us and lets us know we’re on the right track! Please consider us your home away from home next time you are in the area. We will continue to provide the great service you have come to know and expect. As a new hotel brand, we are always looking for ways to provide exceptional service and world class hospitality! Looking forward to seeing you again soon and thanks again!

6/10 Okay

RANDAL

Liked: Cleanliness, property conditions & facilities
Okay stay
Was good. Comfortable. Be aware if you stay more than a couple days they do not clean your room until after seven days.
Stayed 4 nights in May 2022
Response from Sandra on 18 May,2022
Dear Randal, Thank you so much for your review and for sharing details about your stay. While it is true that as an extended stay property, we only provide stayover service every seven days, we are happy to exchange towels or provide needed amenities. We hope to see you again at stayAPT Suites!

8/10 Good

Doreen

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was always happy and willing to help. Check in was a breeze. Location perfect for BMW, but road noise made it difficult to sleep. Hotel grounds were clean, room was big and seemed clean. Kitchen could have been stocked a bit better with utensils, as long and a roll of paper towels. Outdoor bbq was a plus staying there for a week.
Stayed 5 nights in May 2022
Response from Sandra on 18 May,2022
Thank you so much for your review and for sharing details about your stay. We're glad to hear that you enjoyed the bbq grill and that you enjoyed your suite. We hope to see you again at stayAPT Suites!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Staff & service
Disliked: Amenities
too close to a very busy road, lots of noise
Stayed 3 nights in May 2022
Response from Sandra on 10 May,2022
Hi Jeffrey, Thank you for leaving us a 5 star review. We appreciate your staying with us and hope to see you again.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Sandra on 4 May,2022
Thank you for staying with us Michael. We hope to see you again soon!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, quiet & very comfortable. Will be my "go to" hotel when I come bCK.
Stayed 6 nights in Apr 2022
Response from Sandra on 4 May,2022
Dear Amy, We can’t thank you enough for the kind words about stayAPT Suites. Your review means a lot to us and lets us know we’re on the right track! Please consider us your home away from home next time you are in the area. We will continue to provide the great service you have come to know and expect. As a new hotel brand, we are always looking for ways to provide exceptional service and world class hospitality! Looking forward to seeing you again soon and thanks again!

10/10 Excellent

Evghenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay with family 4 nights, frieandly staff always ready to help ,clean new place nice to be there, but at night you can hear noise of car from the road
Stayed 4 nights in Apr 2022
Response from Sandra on 1 May,2022
Dear Evghenia, We can’t thank you enough for the kind words about stayAPT Suites. Your review means a lot to us and lets us know we’re on the right track! Please consider us your home away from home and will continue to provide the great service you have come to know and expect. As a new hotel brand, we are always looking for ways to provide exceptional service and world class hospitality!

10/10 Excellent

Keith

Stayed 2 nights in Apr 2022

10/10 Excellent

Jackeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great 👍
Stayed 4 nights in Apr 2022
Response from Sandra on 28 Apr,2022
Dear Jackeline, Thank you so much for the great rating! We are so glad to hear that you enjoyed your stay and hope you can visit us again soon!

8/10 Good

Dagian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and well furbished. Beds were comfortable. Staff was very friendly and helpful. Some reviews mentioned noise levels, but we didn’t hear anything excessive. Really has a garden apartment feel. Not far from airport or highway, so travel for us was easy. Would stay here again.
Stayed 2 nights in Apr 2022
Response from Sandra on 27 Apr,2022
Dear Dagian, Thank you for taking the time to write a review of stayAPT Suites. We are a new all suite hotel brand and your guest feedback will help us to continue to thrive and improve! We hope to see you again soon.

6/10 Okay

GISELLE

Travelled with family
Liked: Amenities
It was my first time staying at this property. Made the decision based on the good reviews and the fact the the property is new. I liked the concept and it's very convenient for extended stays since you have a full kitchen. Keep in mind that this doesn't operate like a regular hotel where you have a front desk 24/7 and you can arrive whenever to check in and get your room key. They have office hours and if you don't arrive before they close they will call you to confirm you're coming, if you don't answer your phone they will give your room away. Here are the issues I ran into: I booked a double queen and got a king (happened to another family in my group as well), they don't use mattress or pillow protectors and both mattresses and pillows were stained, pillows are very flat (they buy cheap Walmart pillows), floors were sticky, shower didn't drain, the shower gel in the dispenser was so watered down to the point you couldn't even use it (cheap way to prolong the use of the product) and there was trash in the kitchen left from previous guests. Our room window faced the street so the traffic noise woke me up at 6am. They have a great property and a good concept but need to put more attention to hygiene and honor the room you booked.
Stayed 2 nights in Apr 2022
Response from Sandra on 13 Apr,2022
Dear Giselle, Thank you, we appreciate your feedback. As you mentioned, we are an extended stay property designed to make home feel a little less far away with attention to details of everyday living such as a full-size kitchen, dedicated living room and separate bedroom. You are correct that our office closes at night with hours of 8 a.m.-9 p.m., Mon-Fri, 9-5 on Sat and 9-4 on Sun. For those checking in after hours, we put the keys and registration in a lockbox and text the information for access on the day of arrival. However, the general manager lives on property and responds to any emergency, after-hours phone calls. We are very sorry and concerned about the issues that you mentioned. Please note that we just had a management change and are quickly responding to rectify these issues. Thank you for staying with us and we hope to see you again. Warm regards, Sandra Hausaman, General Manager

10/10 Excellent

Ben

Stayed 2 nights in Mar 2022

10/10 Excellent

Anastasiya

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, beautiful and good location!
Stayed 2 nights in Mar 2022
Response from Sandra on 6 Apr,2022
Hi Anastasiya, We can’t thank you enough for the kind words about stayAPT Suites. Your review means a lot to us and lets us know we’re on the right track! Please consider us your home away from home next time you are in the area. We will continue to provide the great service you have come to know and expect. As a new hotel brand, we are always looking for ways to provide exceptional service and world class hospitality! Looking forward to seeing you again soon and thanks again!

10/10 Excellent

Lizzy de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms!
Stayed 1 night in Mar 2022
Response from Sandra on 6 Apr,2022
Hi Lizzy, We can’t thank you enough for the kind words about stayAPT Suites. Your review means a lot to us and lets us know we’re on the right track! Please consider us your home away from home next time you are in the area. We will continue to provide the great service you have come to know and expect. As a new hotel brand, we are always looking for ways to provide exceptional service and world class hospitality! Looking forward to seeing you again soon and thanks again!

10/10 Excellent

TANYA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, convenient location, highly recommend
Stayed 4 nights in Mar 2022
Response from Sandra on 6 Apr,2022
Hi Tanya, We can’t thank you enough for the kind words about stayAPT Suites. Your review means a lot to us and lets us know we’re on the right track! Please consider us your home away from home next time you are in the area. We will continue to provide the great service you have come to know and expect. As a new hotel brand, we are always looking for ways to provide exceptional service and world class hospitality! Looking forward to seeing you again soon and thanks again!

6/10 Okay

Michele

Travelled with family
Disliked: Room comfort
The rooms had a funny smell to them. There was no shower gel and shampoo in the dispenser. There were very few pots for cooking. Not enough towels for the amount of people and only were given extras weekly. Hangers were cheap plastic and broke. No where to lay your luggage. Only a small bar of soap given. Found a dirty coffee mug in the dishwasher that appeared to have paint in it.
Stayed 6 nights in Feb 2022
Response from Management on 1 Mar,2022
I appreciate that you shared details of your recent stay with us, and am sorry for your experience. Feedback like yours is crucial for our growth.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this property as it is in very close proximity to the BMW Performance Driving School, which we were due to attend. We were extremely impressed with this mini-suite with its sitting room and fully fitted kitchen. It was spacious and spotlessly clean. The only possible negative is that, throughout the night, it was possible to hear vehicles being driven at high speed on the adjacent BMW test track.
Stayed 1 night in Feb 2022
Response from Management on 1 Mar,2022
I appreciate the time you took to share your experience! It reinforces our commitment to providing the best stay possible.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect!
Stayed 1 night in Jan 2022
Response from Management on 1 Mar,2022
Thanks for your feedback — your opinion means a lot to us. We hold our staff to the highest standards, so it’s nice to hear when things go well.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new
Staff was friendly, room was clean. Very new condition The room did get a lot of road noise from the road right next to it. It is only a 2 story hotel so if you book a second floor room be prepared to call your stuff up stairs. Staff was very nice and offered to help.
Stayed 2 nights in Jan 2022
Response from Management on 1 Mar,2022
Thanks for your feedback — your opinion means a lot to us. We hold our staff to the highest standards, so it’s nice to hear when things go well.

10/10 Excellent

Wendell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Great
Stayed 2 nights in Dec 2021
Response from Management on 1 Mar,2022
Thanks for taking the time to submit this review.

8/10 Good

Jose Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Management on 1 Mar,2022
Thank you for sharing details about your recent stay.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Management on 31 Dec,2021
I appreciate the time you took to complete this review.

10/10 Excellent

Brad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smooth, even with after hours check in
Stayed 1 night in Dec 2021
Response from Management on 31 Dec,2021
I appreciate the time you took to share your experience with us! We want everyone who stays with us to feel they made the right choice to book at stayAPT Suites. Again, thanks for choosing stayAPT Suites and for your kind words!

8/10 Good

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
StayAPT Greer/Greenville SC BMW
Place looked a little rough, but was very nice in the rooms. Shower had a drip, but bathroom was very clean, towels etc. Very little face time with staff, but with their app you can get in and out with out ever seeing anyone that works there. Beds were very stiff, not my personal preference but very clean. TV’s were nice, very up to date. Kitchen was clean and all dishes were clean and in the dishwasher. No forks, but had everything else. Good location, but incorrectly marked on both google maps and iPhone maps. Over all stay was good. Would stay again, but would bring a pillow topper for the stiff beds.
Stayed 2 nights in Dec 2021
Response from Management on 31 Dec,2021
David, I appreciate the time you took to share your experience with us! We want everyone who stays with us to feel they made the right choice to book at stayAPT Suites. Again, thanks for choosing stayAPT Suites and for your kind words!

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

Kenny

Stayed 2 nights in Nov 2021