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Reviews of Super 8 by Wyndham Greer/Spartanburg Area

2 out of 5
Super 8 by Wyndham Greer/Spartanburg Area
1515 Hwy 101, Greer, SC

Reviews

7.2

Good

Rating 10 - Excellent. 109 out of 401 reviews" "
Rating 8 - Good. 121 out of 401 reviews" "
Rating 6 - Okay. 79 out of 401 reviews" "
Rating 4 - Poor. 52 out of 401 reviews" "
Rating 2 - Terrible. 40 out of 401 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Markus, Charleston

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was not open. Place smells. Room door hinges were loose so door didn’t close without using force . Place needs to be remodeled. I’d rather sleep in my car than going back there.
Stayed 4 nights in Apr 2024
Response from Mike on 22 Apr,2024
Dear Marcus, Our hotel pool is sessional, it opens at memorial day weekend. About door hinges, we already fixed it. It would be appreciated if you had told us during your four day stay and we would have fix it right away. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mike Patel General Manager

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Mike on 22 Apr,2024
Dear Danny We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4/10 Poor

Cesar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a week, when we checked in my husband asked if we could be on the 1st floor, the man who checked us in basically told us , that because we didn’t pay more money, we couldn’t, not sure how much more money we needed to pay, but I feel with us being there a week that should have been enough.He wasn’t to friendly. Some of our towels were stained. Definitely will not stay again on our next visit to Greer.
Stayed 5 nights in Mar 2024
Response from Mike on 22 Apr,2024
Dear Cesar,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Greer/Spartanburg Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for my front desk behavior.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Mike Patel General Manager

8/10 Good

Ryan

Stayed 1 night in Mar 2024
Response from Mike on 22 Apr,2024
Dear Ryan, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service
Staff was very helpful and friendly.
Stayed 4 nights in Mar 2024
Response from Richard AGM on 13 Mar,2024
Thank you for the kind words. Hope to see you againg soon.

10/10 Excellent

Rexanna, Preston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Very friendly and helpful. Hotel is just off I 85.
Stayed 1 night in Feb 2024
Response from Richard AGM on 16 Feb,2024
Thank you for your review .

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Richard AGM on 13 Feb,2024
Thank you

8/10 Good

Angel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Richard AGM on 11 Feb,2024
Thank you for your review

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not sure if they clean their air/heat filters as I got sick here staying three night but felt fine during the day when I wasn’t at the hotel. Staff didn’t clean my room one night.
Response from Richard AGM on 31 Jan,2024
Thank you for your review.

6/10 Okay

Lana

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The television didn’t work well, it buzzed. The air conditioner didn’t work really well. Nice people.
Stayed 1 night in Jan 2024
Response from Richard AGM on 28 Jan,2024
Thank you for your review.

10/10 Excellent

Brittney

Stayed 1 night in Jan 2024
Response from Richard AGM on 22 Jan,2024
Thank you for the positive review.

4/10 Poor

Venkat

Stayed 3 nights in Jan 2024
Response from Richard AGM on 11 Feb,2024
Thank you for your review

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Richard AGM on 28 Jan,2024
Thank you for your review

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Richard AGM on 28 Jan,2024
Thank you for your review.

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Richard AGM on 8 Jan,2024
Thank you for the positive review.

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Richard AGM on 20 Dec,2023
Thank you for the positive review

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Richard AGM on 14 Dec,2023
Thank you for your positive review.

8/10 Good

Calvin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Better than most motel 8
Stayed 1 night in Dec 2023
Response from Richard AGM on 10 Dec,2023
Thank you for your positive review . Hope to see you again soon

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Richard AGM on 10 Dec,2023
Thank you for your positive review. Hope to see you again soon.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Richard AGM on 10 Dec,2023
Thank you for your positive review. Hope to see you again soon.

4/10 Poor

Shawn Marie

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The desk clerks were nasty, but yhevone on Monday morning. She was nice. Toilet clogged twice. Had to ask forctoiletcpaper and towels.
Stayed 3 nights in Nov 2023
Response from Richard AGM on 28 Nov,2023
Thank you for your feeback. We will look into your Concerns

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Nov 2023
Response from Richard AGM on 21 Nov,2023
Thank you for the 5 star review.

6/10 Okay

Henry

Business traveller
Liked: Staff & service
The floor was dirty behind the bed, and the vents in the hallways were dirty, but it was a quiet stay
Stayed 1 night in Nov 2023
Response from Richard AGM on 21 Nov,2023
Thank you for your review.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good.
Employees notified me of bugs in rooms.
Stayed 5 nights in Nov 2023
Response from Richard AGM on 19 Nov,2023
Thank you for yor review. Sorry we didnt meet your expectations.

6/10 Okay

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast was a disappointment but it was quiet, conveniently located, good shower, comfortable bed.
Stayed 2 nights in Nov 2023
Response from Richard AGM on 14 Nov,2023
Thank you for your review.

10/10 Excellent

Ken

Liked: Cleanliness, property conditions & facilities
Great, workers very helpful.
Stayed 1 night in Nov 2023
Response from Richard AGM on 13 Nov,2023
Thank you for the positive review. Hope to see you again soon .

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Richard AGM on 6 Nov,2023
Thank you for the positive review. Hope to see you againg soon

10/10 Excellent

Jhon

Stayed 1 night in Oct 2023
Response from Richard AGM on 2 Nov,2023
Thank you for the positive review. Hope to see you again soon.

4/10 Poor

Thomas M

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a hotel to refer to anyone....
The room smelled, cobwebs on the wall, stains on the wall. The shower had little pressure. This place needs a complete remodel. The room needed a complete cleaning.
Stayed 1 night in Oct 2023
Response from Richard AGM on 7 Oct,2023
Sorry we do not meet your needs on your stay with us. We will talk with housekeeping and make sure they do a better job.

6/10 Okay

David

Business traveller
Liked: Amenities
Poor breakfast for anyone diabetic, and that a lot of us now! Room and facilities good.
Stayed 2 nights in Oct 2023
Response from Richard AGM on 6 Oct,2023
Our breakfast selection meets the requirement of Super 8. Sorry it was not to your Likings. Thank you for taking the time to review our Properly. Glade everthing else was good for you . Hope to see again soon.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Another day in paradise
Stay was wonderful as always. One of the few hotels that still has smoking rooms. The beds are comfortable and they actually have decent cable
Stayed 1 night in Sep 2023
Response from Richard AGM on 1 Oct,2023
Thank you for the positive review.Hope to see you again soon.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Richard AGM on 30 Sept,2023
Thank you for the positive review. Hope to see you again soon

8/10 Good

Iris

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Richard AGM on 30 Sept,2023
Thank you for the positive review.Hope to see you soon

10/10 Excellent

Meghann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
I stay here often. The employees are wonderful and very helpful. The rooms are decent and they offer smoking rooms still which is a plus. The location is convenient to the interstate, gas stations, and food
Stayed 2 nights in Sep 2023
Response from Richard AGM on 24 Sept,2023
Thank you for positive review. Hope to see you soon

8/10 Good

Susanne, Greer

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Richard AGM on 24 Sept,2023
Thank you for the positive review. Hope to see you again soon.

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service
Poor service
Stayed 1 night in Jul 2023
Response from Richard AGM on 11 Sept,2023
We are sorry we did not meet your Expectations. please contact the hoteldirectly to discuss this

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service
Limited TV channels. TV hard to operate
Stayed 1 night in Aug 2023
Response from Richard AGM on 11 Aug,2023
Thank you for the 5 stars review

2/10 Terrible

Jamel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Richard AGM on 11 Aug,2023
Sorry we did not meet your expitations. Please feel free to call the hotel to discuss this further

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Comfortable and Convenient!
We traveled with 3 dogs - 2 pets and 1 service dog. We did have to pay for 2 rooms...silly, as we paid for the dogs and rooms but all stayed in the one room. The young man at the front desk could not have been kinder. The room was very roomy and we were all very comfortable.
Stayed 2 nights in Aug 2023
Response from Richard AGM on 7 Aug,2023
Thank you for your kind word.Hope to see you again soon

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities
lousy place, dirty, smells dirty, they don't wash the sheets
Stayed 3 nights in Jul 2023
Response from Richard AGM on 11 Aug,2023
Sorry we did not meet your expectations please feel free to call the hotel to discuss this . We will be meeting with our housekeeping staff to make sure they do a better job

2/10 Terrible

Greg

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, poor maintenance upkeep. Got very little sleep.
Stayed 2 nights in Jul 2023
Response from Richard AGM on 11 Aug,2023
Sorry we did not meet your expectations please reach out to the hotel discusses Your issues

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Richard AGM on 11 Aug,2023
Thanks for the Positive review.

10/10 Excellent

Lazaro

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Richard AGM on 11 Aug,2023
Thank you for Positive review

2/10 Terrible

Brandon

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room wasn’t the cleanest . The Ac didn’t work half the time . I didn’t get good sleep . The staff was ok . But I would not recommend this hotel .
Stayed 3 nights in Jul 2023
Response from Richard AGM on 11 Aug,2023
Sorry we do not meet your expectations. We will make sure are housekeper do a better job

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go there !!
The hotel reeked of mold and cigarette smoke. The lady behind counter was chippy and denied new a room just because I commented that the hotel was horrible.
Stayed 3 nights in Jul 2023
Response from Richard AGM on 11 Aug,2023
Sorry we did not meet your expectations please reach out to the hotel to discuss his future

8/10 Good

Antwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Richard AGM on 11 Aug,2023
Thanks for positive review

6/10 Okay

Michael

Travelled with family
Didn’t check in
Stayed 1 night in Jul 2023
Response from Richard AGM on 11 Aug,2023
Sorry for any issues you may have with are hotel

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was situated in a wooded area and we kept seeing homeless people coming out of the woods - we came out to one person sleeping in the parking lot on the ground next to the side entrance. It felt unsafe and not very up to date. the fire detector was hanging out of the wall and dangling. We got a room with a jacuzzi that had hair in it. The window was broken and wouldn't lock so we were afraid to leave our things in the room while we left. Pool doesn't open until 10 every morning which leaves no time before checkout to swim. All around just not a good experience. Will not be revisiting this hotel.
Stayed 2 nights in Jun 2023
Response from Richard AGM on 11 Aug,2023
Sorry we did not meet your expectations. Security of our hotel is our number 1 Concern. Please reach out to the hotel to discuss this

8/10 Good

Renee

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Richard AGM on 25 Jun,2023
Thank you . Hope to see you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good stay.
I honestly booked here cause I needed to book a stay at a hotel to keep my rewards, and this one was close to work. Its a nice hotel, nothing fancy. Beds are comfortable but a little on the stiffer side. Service was good.
Stayed 1 night in Jun 2023
Response from Richard AGM on 23 Jun,2023
Thank you for your positive review . Hope to see you soon