Hotels in Greystone Heights

"Hot tub was good, hot and jets were good."

"While our check-in was smooth and the staff member was genuinely kind, that was unfortunately the only highlight of our stay. We have stayed here before, so we had baseline expectations, but this visit was a total nightmare. The door creaked open like a scene from a horror film. Everything felt coated in grime. The TV shelf hadn't been wiped down, and the lamp switches were frankly disgusting.While the counters looked okay, the floor around the toilet was gross and sticky. The bathtub was both dirty and rusty. The room smelled dank so I turned on the AC to help circulate the air, but once it finally revved up, it was so loud we couldn't even hear the TV. When maintenance arrived, he didn't say much—he just propped a chair in the door and started tearing the unit apart. We had to sit there with three anxious little kids waiting to go to the pool while dust flew everywhere from the dismantled machine. After all that waiting, his conclusion was simply that there was "nothing he could do." The kids enjoyed the slides, but the equipment is poorly maintained. My husband actually cut his elbow on a rough seam inside the waterslide. Thankfully not one of the kids but still. A restful night was impossible for several reasons: The pillows were beyond lumpy, and we actually found a "smiley face" drawn on our bedding. Noise was constant. People were yelling, slamming doors and laughing until 3 am. We packed up and left in the morning. Total waste of money and stressful experience for us."

"The parking is rough, the mattresses were quite stained."

"Great stay with great staff. "

"Great"

"Breakfast was cold, dried out. Rooms were ok. Toilet lever felt like it was ready to break off. Warm water to shower. "

"For the most part, the accommodation was fine but it lacked a bit in the cleanliness of the room. Room service and the front desk staff were good and the shuttle service was super and included with the stay. Overall it was good for the price. "

"Great Breakfast"

"Very clean and comfortable room. Parking available and great food at Chop. "