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"The staff were outstanding, and the General Manager clearly sets a high standard. Everyone was professional, friendly, and very attentive throughout my stay. Service was excellent from check-in to departure. The room was clean and comfortable, and the overall experience was smooth and enjoyable. The atmosphere was welcoming, and the staff’s positive attitude really stood out. I would definitely recommend this property and would happily stay again."

"This place is everything you can ever imagine the service the views and the food were great here. One of the best services I’ve seen in awhile "

"Breakfast was one repeat menu every single day, fruits was not fresh staffs was horrible"

"Was a beautiful resort.sail boats really nice food good in buffet & really good in all restaurant. Lots of entertainment. Staff very nice. Was a large resort did a lot of walking. Overall great."

"Older traditional resort but well kept. Rooms spotless, great staff. Excellent breakfast including an assortment of local cuisine. Regular scheduled shuttle to the beachfront resort but only a 20 min easy walk. Local shops and supermarket next to hotel. Karaoke at the bar!"

"Ants everywhere in the room and we did not have food or snacks in there.. suitcases, bathroom. We alerted staff on this and they tried to blame us for it. Me and a friend in an entirely different room had the same issue. When I got back to the states, my house was infected with ants. Other than that, the breakfast was great, and dinner was OK. Nice plants and pool area. It is the Caribbean’s so if you are a young woman, look out for the strange men on the beach front. If they really like you, they will stalk you for almost your entire stay. "

"I had a great time! Prescott was an amazing bartender, Kim was amazing, Aaron always brought the energy every night! I will recommend Secrets St. Lucia to all my friends!"

"Breakfast menu was fresh, room was clean and the staff were cordial. "

"Hotel was lovely, and staff were very friendly and attentive. We stayed at the end of season and it was very quiet and maybe this is the reason it lacked atmosphere. Lots of maintenance happening while we were there as they were gearing up for a busy week with the jazz festival. The hotel is a short walk from the marina with several dining options there (needed as the choices at the hotel were very limited) but otherwise not much is within walking distance. A free shuttle bus is available hourly to ship guests between the 3 Bay Gardens hotels in Rodney Bay and is useful for trips to Reduit beach (free loungers and non-motorised watersports) but looking at the other hotels made this one feel very much the poor cousin. Overall, we enjoyed our stay, but were glad once we hired a car and could get out a bit more. We would probably not choose to stay here again, but would happily opt for another of the Bay Garden hotels."