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Reviews of Blue Pepper Hostel & Bar

2 out of 5
Blue Pepper Hostel & Bar
Alfredo R. Plascencia 78, Col Ladron de Guevara, Guadalajara, JAL

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 99 reviews" "
Rating 8 - Good. 28 out of 99 reviews" "
Rating 6 - Okay. 18 out of 99 reviews" "
Rating 4 - Poor. 3 out of 99 reviews" "
Rating 2 - Terrible. 10 out of 99 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael Gray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive, friendly and provided quick service. Hostel had amenities such as outdoor courtyard, ping pong table, mini computer lab and outdoor seats with free breakfast cooked by one of the staff members. Convenient location as it is within walking distance to many shops, restaurants and bars. Only downside was showers didn’t dispense water well and need a little maintenance and renovation. Overall a good experience.
Stayed 3 nights in Mar 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024

10/10 Excellent

Tiliner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty and very nice environment, the ppl is nice and there's a lot new folks to meet.
Stayed 1 night in Jan 2024

8/10 Good

Johans Eduardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and cozy

6/10 Okay

Monica

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were really lovely, but the facilities were extremely basic, and a lot of the doors did not shut properly (shower and toilet). I room in particular had a dodgie doorknob which made me feel like someone could break in. The room was very hot and the outside noisy was loud. With that said, this was very affordable accommodation, so I wasn't expecting the best.
Stayed 3 nights in Aug 2023

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Thomas, Chicago

Liked: Cleanliness, property conditions & facilities
Good location near many restaurants and bars. Overnight no one on duty for the front desk.
Stayed 5 nights in Dec 2022

8/10 Good

Joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien solo falta espacio afuera
Todo tranquilo solo falta un patio o algo afuera :)
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice but the conditions of the property and the linens were horrible. Old towels, mismatched bedding, the shared bathroom had no space, one of the toilets was always locked and the other wasn't working, no hot water in the showers. Someone would walk by my door burping loudly at all times and the hall smelled of cigarettes when it clearly states that it is smoke-free.
Stayed 5 nights in Feb 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
not a great hostel
Needs a really good clean and better services. Person snoring on couch like a truck was pretty disgusting
Stayed 2 nights in Feb 2020

6/10 Okay

Hector

Disliked: Cleanliness, room comfort
Good low budget option with some discomfort
Great location, good price, shower/bathrooms not so celan tooling and not even a fan in the room. Nice staff.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for the price. Nice area.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, good location, good staff, good room :)
Stayed 2 nights in Mar 2019

6/10 Okay

Sibylla

Cheap but basic and noisy.
Stayed 1 night in Jan 2019
Response from Alejandro Rojas Ramos (General Manager) on 21 Feb,2019
Dear Sibylla, thank you for taking the time to leave us a review. We take note on your comments that help us improve the service offered to future travelers and hope you will visit us again. Have a safe trip back home!

10/10 Excellent

Yiqin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
Good location close to subway and mercedo. Friendly staff
Stayed 1 night in Jan 2019
Response from Alejandro Rojas Ramos (General Manager) on 15 Jan,2019
Dear Yiqin, thank you so much for such nice comments and for leaving us the highest note on Expedia.com We hope you enjoyed you stay in Guadalajara (specially the mercado :).

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great decoration and great staff. This place was a really nice surprise for us as we were looking to stay in a nice area but no too expensive. Definitely recommend to all travelers!
Stayed 1 night in Jan 2019
Response from Alejandro Rojas Ramos (General Manager) on 12 Jan,2019
Dear client, thanks a lot for such great comments and for rating us with the highest score in Expedia.com. We are really happy that you enjoyed our facilities, services, and the city. Thanks again and we wish you and excellent trip back home!

10/10 Excellent

Ana Pau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jul 2018
Response from Alejandro Rojas Ramos (General Manager) on 10 Dec,2018
Gracias Ana Pau por habernos dejado la calificación máxima y por tus comentarios que, como dice el dicho: "a buen entendedor pocas palabras" :) Esperamos que tengas un muy buen viaje de regreso.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Staff is really nice and helpful. Excellent location.
Stayed 3 nights in May 2018
Response from Alejandro Rojas Ramos (General Manager) on 10 Dec,2018
Dear client, thanks a lot for giving us the highest rate and we are glad that you had an awesome time in Blue Pepper Hostel. We hope to see you again soon and wish you an excellent return trip home!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Response from Alejandro Rojas Ramos (General Manager) on 10 Dec,2018
Dear client, thank you so much for leaving us a positive review and we wish you a good continuation in your holidays in Mexico. Have a safe trip!

6/10 Okay

Hugo, Quebec

Liked: Room comfort
3 nights in Guadalajara
Nice place. A little out of the center, but there is a lot of buses. I haven't seen the individual rooms, but the dorm are what you need for solo travel (locker, clean mattress, curtains) and the common area is very relaxing with a functional kitchen and a lot if option for breakfast (eggs, 2 type of bread, cereals). The staff there spoke Spanish mainly (understand basic English) when I was there, but they do a lot to help you understand, and it's working. I would go back there.
Response from Alejandro Rojas Ramos (General Manager) on 26 Dec,2018
Dear client, we thank you for you comments that will definitely help us improve. We hope the continuation of your trip was pleasant and hope to see you soon again.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
In the pulse of Guadalajara
Great location. A good way to make friends
Response from Alejandro Rojas Ramos (General Manager) on 30 Dec,2018
Dear guest, we thank you for such kind comments and for sharing your experience with the traveling community. We definitely agree that Blue Pepper Hostel and Bar is a great place to make friends and we are happy that you think it as well. We wish you an excellent trip back home!

10/10 Excellent

Dario Guadalupe Arellano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

le roux

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Primero relación calidad-precio muy interesante, además desayuno está incluido. Luego, personal de recepción, la verdad, muy agradable y amable. Recomiendo tomar una recámara con baño completo. En esta zona, muchos bares y restaurantes, de todo tipo, fácil caminar hacia Chapultepec muy cerca (10') o el Centro (25'). Unico problema, estacionamiento complicado cerca del Hotel por los parquimetros.
Stayed 1 night in Mar 2024

4/10 Poor

Alan

Stayed 4 nights in Apr 2024

10/10 Excellent

Abner Alain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es inigualable!
Stayed 1 night in Apr 2024

8/10 Good

Jeremias

Stayed 1 night in Mar 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, volveria sin problema alguno
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities
Me gustó la atención del personal muy sonrientes y amables. Me parece muy bien que incluye desayuno y habitaciones privadas.
Stayed 2 nights in Mar 2024

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Solo pase una noche pero fue agradable la estancia y fueron todos muy amables
Stayed 1 night in Mar 2024

10/10 Excellent

xiomara

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica Guadalupe Pérez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto, se siente como estar en casa, muy accesible y agradable
Stayed 2 nights in Feb 2024

6/10 Okay

Vanessa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Mar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy barato y en una zona donde encuentras de todo
Stayed 2 nights in Feb 2024

2/10 Terrible

claudia

Muy mal servicio , decide cancelar y no me hicieron la devolución
Stayed 1 night in Feb 2024

10/10 Excellent

Grisel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Falta un poco de limpieza en el cuarto y agua caliente

10/10 Excellent

Jaqueline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un gran lugar, todos muy amables.
Stayed 1 night in Jan 2024

6/10 Okay

Alexa Fernanda

La habitación no estaba limpia y me hizo alergia
Stayed 2 nights in Oct 2023

10/10 Excellent

Jonathan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very cozy and quiet I was able to rest very well, this place is great.
Stayed 4 nights in Nov 2023

6/10 Okay

Pedro

Disliked: Cleanliness, staff & service, amenities
No retiraron la basura de la habitación en lo que duró mi estancia. Un día regresé y la puerta estaba abierta, aunque me cerciore en la mañana que estuviera cerrada. Lo reporté, pero no trascendió.
Stayed 4 nights in Nov 2023

10/10 Excellent

Nelson Metusael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volveré en marzo
Stayed 1 night in Nov 2023

2/10 Terrible

GEORGIOS

Stayed 2 nights in Oct 2023

10/10 Excellent

Maria Consuelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia
Un muy buen lugar para hospedarse, todos fueron muy amables, con mucha accesibilidad en cuanto a horarios. Un café increíble. Muy recomendado
Stayed 4 nights in Oct 2023

2/10 Terrible

Salvador

Stayed 1 night in Sep 2023

10/10 Excellent

Blanca Marisol

Stayed 1 night in Sep 2023

8/10 Good

Everardo

Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Edgar Alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estancia
Bastante bien, vine de trabajo a gdl y muy bien, buena atencion, buena limpieza, el personal muy amable!! Gracias
Stayed 2 nights in May 2023

10/10 Excellent

ANGELICA

Stayed 1 night in Apr 2023

10/10 Excellent

Jorge

Stayed 1 night in Apr 2023

8/10 Good

Hugues

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ma première nuit ne s'est pas passé dans la chambre réservée car il y a eu semble-t-il un problème entre ce qu'Expedia a communiqué à l'hotel et la chambre réservée réelle. J'ai pu y accéder à la deuxième nuit seulement. Le personnel est attentionné et a réglé un problème internet rapidement alors que j'étais en télétravail. L'endroit est bien situé la colonia Americana et à 25 minutes à pied centre historique. Le seul hic c'est qu'il se construit actuellement un énorme édifice juste en face et d'autres sont aussi en construction dans les rue avoisinantes. Il y a aussi un ou deux bars qui jouent de la musique à plein volume jusqu'à tard la nuit et ce plusieurs soirs semaine. C'est donc assez bruyant.
Stayed 6 nights in Mar 2023