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Hotel Santuario

2.5 star property
Travelers discover a private rooftop escape in Guadalajara where panoramic views greet them each morning before they venture out to explore local treasures.

Choose dates to view prices

Hotel Santuario offers a peaceful retreat in central Guadalajara, minutes from the Expo center. Enjoy city views from the rooftop terrace and fresh coffee at the on-site cafe. Guests appreciate amenities like laundry facilities and bikes for exploring the neighborhood.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping

Room options

View all photos for Double Room Single Use

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double Room Single Use

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Triple Room

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Quadruple Room

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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About the area

Located in Guadalajara, Hotel Santuario is in the city centre and near a metro station. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travellers looking to shop may want to visit Avienda Chapultepec and Plaza del Sol. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Telmex Auditorium. Visit our Guadalajara travel guide
Map
Manuel Acuña 528 Zona Centro, Guadalajara, JAL, 44100

What's nearby

  • Metropolitan Cathedral featuring heritage architecture, a church or cathedral and night scenes
    Guadalajara Cathedral
    9 min walk - 0.8 km
  • Degollado Theater which includes interior views and theater scenes
    Degollado Theater
    10 min walk - 0.9 km
  • Plaza de Armas showing heritage architecture, a city and a church or cathedral
    Plaza de Armas
    10 min walk - 0.9 km
  • EyeEm Custom Shoots Q4 2018
    Avienda Chapultepec
    4 min drive - 2.3 km
  • Acuario Michin
    14 min walk - 1.2 km

Getting around

  • Santuario Station
    3 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    48 min drive

Restaurants

  • Ortográfika
    2 min walk
  • La Morenita del Santuario
    3 min walk
  • Casa Pedro Loza
    4 min walk
  • Tacos pancho (Santuario)
    3 min walk
  • Los Famosos Equipales
    4 min walk

About this property

Hotel Santuario

Hotel near Guadalajara Cathedral
You can look forward to a rooftop terrace, a coffee shop/cafe and laundry facilities at Hotel Santuario. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks such as:
  • Bike hire, tour/ticket information and luggage storage
  • Barbecues and smoke-free property
Room features
All guest rooms at Hotel Santuario offer amenities, such as free WiFi.
Extra amenities include:
  • Bathrooms with free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Free infant beds, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santuario Guadalajara
Santuario Guadalajara
Hotel Santuario Hotel
Hotel Santuario Guadalajara
Hotel Santuario Hotel Guadalajara

Frequently asked questions

Is Hotel Santuario pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santuario?

Hotel Santuario doesn't offer parking.

What time is check-in at Hotel Santuario?

Check-in start time: 2 PM; check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Hotel Santuario?

Checkout is at noon.

Where is Hotel Santuario located?

Located in the heart of Guadalajara, this hotel is within a 15-minute walk of Museo del Periodismo y las Artes Graficas and Guadalajara Cathedral. Minerva Roundabout is 3 mi (4.8 km) away. Santuario Station is only a 3-minute walk and Refugio Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santuario Reviews

7.8

Good

7.6

Cleanliness

7.8

Location

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 4 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

Reviews

10/10 Excellent

Irma Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!

Excelente atención y servicio!!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy céntrico, económico y acogedor. Ideal para llegar a dormir y darse un baño, y pasearse por Guadalajara.
Stayed 2 nights in Apr 2019

10/10 Excellent

MERCEDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cordialidad

Muy buena atencion en general. El propietario muy atento y servicial
Stayed 3 nights in Feb 2019

4/10 Poor

magali

tuvimos el problema de no tener agua caliente para bañarnos , hay una sola persona que hace todo;es la recepcionista,es la del aseo, es la cocinera, es la que atiendelos desperfectos del hotel ,falta mas personal para que cada uno tenga la funcion correspondiente, el desyuno ke ofrecen no esta a la hora pues la muchacha no alcanza hacer todo , no hay anucio a fuera para encontrar el hotel, es cara la tarifa para el hotel que es, ya no volveria a ese hotel le falta mucho que ofrecer.
Stayed 2 nights in Nov 2018

8/10 Good

Victory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Historic district

Clean, comfortable and great location!
Stayed 1 night in Nov 2018

2/10 Terrible

Vero

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
personal agradable, mal olor en la habitación (humedad) la ropa de cama no huele a limpio. el pasador para cerrar la puerta no servía
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.... great hospitality and very flexible
Stayed 1 night in May 2018

10/10 Excellent

Mario, Durango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente ubicación y un servivio inmejorable

tiene cerca tanto el centro histórico como los servicios básicos, una cenaduría en la esquina, tiendas de conveniencia y el corredor turístico a solo dos cuadras
Stayed 8 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good just for sleeping. Great service from staff.

Good just for sleeping. Great service from staff.

8/10 Good

Laura

Disliked: Staff & service, property conditions & facilities
Breakfast it wasn’t good, the costumer service is poor it need a little more cleaner Nice colorful house, friendly people, the front of the hotel it doesn’t look like hotel

4/10 Poor

Dan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Is it a hotel?

This is not a typical 'hotel'. A husband and wife have several rooms they rent as a hotel. The place is difficult to find - even a taxi driver could not find it. The worst part is no maid service and black sheets and one black towel that are not clean and must last for the entire stay. Also the street side room is very noisy. Also there is no AC so it can be too warm even in winter. The only good news is the couple who own the place are nice and helpful and serve a fairly good hot breakfast.

8/10 Good

jacky, Cd de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel agradable cerca de la catedral

Descanso garantizado, lugar tranquilo y el personal muy atento.
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

POCO SEGURO-CANCELE RESERVACION

Al llegar al domicilio indicado, me encontré con una casa, no con un hotel, la zona no parecía segura, muy sola. La casa hacienda ni siquiera tenía letrero de hotel. Hablé a Expedia y cancelé la reservación. a las 11:30 de la noche tuve que buscar otra opción. Fue una mala experiencia.
Stayed 3 nights in Mar 2018

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice central location and all amenities worked.

Although I can only speak English the staff went out of their way to help me using Google Translate. It was the first hotel i stayed in Guadalajara where the hot water in the shower actually worked! Very nice bathrooms, fast wifi and a decent bed with AC if required. This is a nice place to book if you want to wander around the central part of the city and see many markets and historic buildings.
Stayed 3 nights in Mar 2018

4/10 Poor

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo.

La ubicación es en zona roja, las instalaciones bastantes rústicas, las camas muy viejas, las almohadas sucias.
Stayed 2 nights in Dec 2017

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y servicio

Excelente lugar me encantó , regresaremos
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención!

Las instalaciones son muy bonitas y la atención por parte del dueño es excelente.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Erika joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

8/10 Good

Jesus

Liked: Staff & service, room comfort

8/10 Good

Edgar Hipolito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Romeo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2017