Hotel San Carlo

2.5 star property
Guanajuato hotel in Zona Centro with 24-hour front desk

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June 2024

Photo gallery for Hotel San Carlo

Balcony
Front of property
Iron/ironing board, free WiFi
In-room dining
Iron/ironing board, free WiFi
Reviews
5.0

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
Av. Juarez 117, Colonia Centro, Guanajuato, GTO, 36000
  • Popular LocationAlley of the Kiss2 min walk
  • Popular LocationJuarez Theater7 min walk
  • Popular LocationMummies Museum17 min walk
  • AirportLeón, Guanajuato (BJX-Del Bajío)24 min drive
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Room options

Double Room, 1 Double Bed

Highlights

Separate dining area
Kitchenette
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Free bottled water
Digital channels
  • Sleeps 2
  • 1 Double Bed

Triple Room, 2 Bedrooms (2 Double Beds)

Highlights

Separate dining area
Kitchenette
Flat-screen TV
2 bedrooms
Ceiling fan
Private bathroom
Microwave
Minibar
  • Sleeps 4
  • 2 Double Beds

Room, 3 Bedrooms (5 Single Beds)

Highlights

Separate dining area
Kitchenette
Flat-screen TV
3 bedrooms
Ceiling fan
Private bathroom
Microwave
Minibar
  • Sleeps 8
  • 5 Single Beds

Quadruple Room, 2 Bedrooms (2 Double Beds)

Highlights

Separate dining area
Kitchenette
Flat-screen TV
2 bedrooms
Ceiling fan
Private bathroom
Microwave
Minibar
  • Sleeps 4
  • 2 Double Beds

Room, 3 Bedrooms (3 Double Beds and 2 Single Beds)

Highlights

Separate dining area
Kitchenette
Flat-screen TV
3 bedrooms
Ceiling fan
Private bathroom
Microwave
Minibar
  • Sleeps 8
  • 5 Single Beds

Similar properties

About the area

Guanajuato

Hotel San Carlo is located in Zona Centro, a neighbourhood in Guanajuato. Hidalgo Market and Plaza Alaïa Guanajuato are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Union Garden and El Nopal Mine.

What's nearby

  • Alley of the Kiss - 2 min walk
  • University of Guanajuato - 6 min walk
  • Union Garden - 6 min walk
  • Juarez Theater - 7 min walk
  • Mummies Museum - 17 min walk

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 24 min drive

Restaurants

  • Callejón del Beso - 2 min walk
  • Presa de la Olla - 5 min walk
  • Callejón del Beso - 2 min walk
  • KFC - 4 min walk
  • La Inundación de 1905 - 5 min walk

About this property

Hotel San Carlo

Hotel located in Zona Centro
Hotel San Carlo provides amenities, such as a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A round-trip airport shuttle (surcharge), luggage storage and tour/ticket information
  • A 24-hour front desk and smoke-free property
Room features
All guest rooms at Hotel San Carlo have comforts, such as separate dining areas, in addition to amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Separate dining areas, kitchenettes and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Ceiling fan
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel San Carlo Guanajuato
San Carlo Guanajuato
Hotel San Carlo Hotel
Hotel San Carlo Guanajuato
Hotel San Carlo Hotel Guanajuato

Frequently asked questions

Is Hotel San Carlo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel San Carlo?

Hotel San Carlo doesn't offer parking.

What time is check-in at Hotel San Carlo?

Check-in begins at 3 PM.

What time is check-out at Hotel San Carlo?

Checkout is at noon.

Does Hotel San Carlo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel San Carlo located?

Located in Zona Centro, this hotel is steps away from Hidalgo Market, Alley of the Kiss and Reforma Garden. Regional Museum of Guanajuato Alhondiga and Alhondiga de Granaditas Museum are also within 5 minutes.

Hotel San Carlo Reviews

Reviews

5.0
Rating 10 - Excellent. 7 out of 56 reviews" "
Rating 8 - Good. 10 out of 56 reviews" "
Rating 6 - Okay. 8 out of 56 reviews" "
Rating 4 - Poor. 11 out of 56 reviews" "
Rating 2 - Terrible. 20 out of 56 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The drain smell in all room. There were roaches. The bed was dirty. We left the hotel the second day and we paid for seven days. They didn’t give me my reimbursement.
Stayed 7 nights in Nov 2018

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2018

4/10 Poor

Zaira, Houston, Tx

Disliked: Staff & service
Convenient location but no hot water and the guy forgot to give us the remote for the tv, I spoke with a lady and she apologized and she said the guy was new. I appreciated they took care of our luggage because we got there before check in but when we came back to the hotel at night, we payed extra cash to get a bigger room and at the moment of check out she charged us again for “using all 3 beds” when we only used 2 and it didn’t make sense since we payed for the extra beds.
Stayed 1 night in Oct 2018

8/10 Good

Alex

Liked: Cleanliness, staff & service
Good location, good price for a very simple hotel. You got what you pay for
Stayed 1 night in Sep 2018

2/10 Terrible

Japheth

Extortion and Fraud - Attention Property Owners
Now that we are out of there and I’ve had the false review taken down I can tell you what really happened! We were put in an unfinished partially furnished room, you could see the springs through the sheets on the bed and there was an opening in the wall between the bathroom and the lobby where a full-grown man could easily fit through. I left a “check in review” then spoke with the manager who agreed that our reservation was for a better room after I showed her on the screen of my laptop. Before that they were trying to convince us that we were wrong. they had rented our room and we could move the next day. The next morning, the usual lady was behind the desk but also another lady we hadn’t seen before. The lady said they couldn’t move us to the new room until I wrote them a good review saying how wonderful the new room is, how excellent the staff are etc. Apparently, the owner received the check in review and was mad. She wasn’t kidding. She said that we would have to show her that we had written a good review or they weren’t going to let us in the room that we were supposed to be in in the first place! I said she was trying to hold us hostage and she said yes. We wrote review and returned to hotel, she took us to the new room. This was literally extortion. She should be fired. The new room wasn’t close to what we paid for. The kitchenette and dining area was an unplugged microwave on a shelf, general condition very poor. This place should be investigated by tourism board.
Stayed 3 nights in Aug 2018

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

2/10 Terrible

Joel, Mansfield, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
unfortunately, in that supposed hotel, good and kind people work, but also people without experience in the hotel industry work creating unpleasant moments for clients, and that was my case
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

The location is great, although, the beds are too hard and the bathroom is way to small.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018