Lake Guatapé's majestic views create a perfect backdrop for morning meals featuring local cuisine and planning adventures in Colombia's scenic countryside
Balcones del Lago offers travelers spectacular Lake Guatapé views. Guests enjoy authentic local cuisine for breakfast, in-room WiFi, and can arrange tours to nearby attractions like the iconic Rock of Guatapé through the helpful ticket assistance service.
Guatapé is home to Balcones del lago. Parque Comfama and Las Tangas Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Calle del Recuerdo and San Nicolás Mall. Visit our Guatapé travel guide
2 Cl. 31, Guatapé, Antioquia, 053847
What's nearby
Peñol-Guatapé Reservoir
3 min walk - 0.3 km
Rock of Guatapé
10 min drive - 3.9 km
Plazoleta de los zocalos
2 min walk - 0.2 km
Calle del Recuerdo
2 min walk - 0.2 km
Guatapé Dam Boardwalk
2 min walk - 0.2 km
Getting around
Medellín (MDE-José María Córdova Intl.)
97 min drive
Restaurants
La Fogata
1 min walk
El Bacchanal
2 min walk
Villa Zocalo
2 min walk
San Tropel Charcutería Bar
2 min walk
La Tertulia
1 min walk
About this property
Balcones del lago
Property highlights
Balcones del lago provides everything that you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Local cuisine breakfast (surcharge), tour/ticket information and smoke-free property
Room features
All guest rooms at Balcones del lago have amenities, such as free WiFi.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
No on-site parking available
Food and drink
Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: COP 10,000 for adults and COP 10,000 for children
Guest services
Housekeeping (once per stay)
Tour and ticket assistance
Accessibility
No lift
More
Communal living room
Smoke-free property
Room amenities
Entertainment
TV with cable channels
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 21 January 2026 to 20 January 2028 (dates subject to change).
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: from approximately COP 10000 for adults and from COP 10000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Property is also known as
Balcones del lago Hotel
Balcones del lago Guatapé
Balcones del lago Hotel Guatapé
Frequently asked questions
Is Balcones del lago pet-friendly?
No, pets are not allowed at this property.
How much is parking at Balcones del lago?
This hotel doesn't offer parking.
What time is check-in at Balcones del lago?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Balcones del lago?
Checkout is at noon.
Where is Balcones del lago located?
Situated in Guatapé, this hotel is steps away from Guatapé Dam Boardwalk, Calle del Recuerdo and Plazoleta de los zocalos. Peñol-Guatapé Reservoir and Parque Comfama are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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