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Reviews of Casa Encuentro

2 out of 5
Casa Encuentro
Vereda Quebrada Arriba, Guatapé

Reviews

8.2

Very good

Rating 10 - Excellent. 5 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A magical destination run by beautiful people!
This is one of the most magical places I've been! My family and I stayed here on a trip to Guatape, and in addition to spending the night in the beautifully artistic (there's a delightful visual surprise around every corner!) Casa Encuentro itself, they were able to organize a full day tour for us that picked us up from Medellin, took us to El Penol and around the town of Guatape, then gave us a half-hour hike to a secret waterfall swimming place, and ended in a gorgeous eco-resort for more swimming and dinner. Then they took us back to Medellin the next day. The whole day was the most amazing experience, and Naty, our guide, taught us all about Colombia and Colombians as well as everything about the places we went. It was a truly magical experience!! But even if you don't do the tour, Casa Encuentro was the best place to stay in Guatape. It's about a 10-minute walk out of town, but that means it's overlooking a stunningly beautiful valley and the lake, with exquisite food and the kindest, warmest hospitality we received in Colombia - which is saying a lot! The only caveat I have about Casa Encuentro is that its comforts are relatively basic, but if you think of it as the eco-resort that it really is rather than expecting a five-star hotel, you'll be fine.
Stayed 1 night in Feb 2020

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond words, what a an amazing place.
It exceeded our expectations. We had an incredible time, the view was breathtaking. Every morning we woke up to the most amazing view of the water and mountains. The owner of the hotel has done an impeccable job of creating a space where you can relax, recharge and reflect. We were in love with this place. The staff made our stay even more memorable. Highly recommended.
Stayed 2 nights in Dec 2019
Response from , on 7 Jan,2020
Buen dias Alexa. Es un placer para nosotros el saber que disfrutaste tu estadía y que llenamos tus expectativas, cada día trabajamos para mejorar y brindar lo mejor de nosotros para que nuestros huéspedes se sientan complacidos al visitarnos Esperamos tenerte de nuevo con nosotros en una Proxima ocasión Saludos Equipo Casa encuentro!

6/10 Okay

sibo, UK

Liked: Property conditions & facilities
Friendly people and beautiful views , bed was a little uncomfortable and price was considerably more than in the town centre. Overall , we were happy enough to stay one night.

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel
Muy lindo lugar excelente desayuno. Repetiría
Stayed 1 night in Jan 2020
Response from , on 7 Jan,2020
Buenos dias Sra Aleida. Nos alegra saber que disfrutó su estancia con nosotros, trabajamos cada día para que nuestros huéspedes se lleven las mejores experiencias. Esperamos poder tenerte con nosotros en una próxima ocasión Que tengas un excelente dia!

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
la vista del lago excelente
una casa boutique muy acogedora, lejos del bullicioso centro de Guatepe pero de muy facil acceso una motochiva cobra 4000 pesos por llevarte al centro nos quedamos en un cuartito muy pequeño pero con una vista tremenda hacia el lago, calma y tranquilidad se respira, el desayuno uffff tremendo excelente y muy abundante, la atencion por parte de Daniela y de Alejandro insuperable, muy amables y dispuestos ayudar en todo, sin dudarlo me volveria a quedar ahi, ojo son instalaciones muy rusticas n isiquiera hay tv pero vale la pena estar ahi de uno a 2 dias
Stayed 1 night in Nov 2019
Response from Arturo on 6 Dec,2019
Apreciado Arturo: ¡Gracias por visitarnos! Estamos contentos de que hayas encontrado lo que estaba buscando. Nuestro objetivo es que siempre estés satisfecho. Esperamos volver a verle de nuevo. ¡Que tengas un gran día! Atentamente, Equipo de Casa Encuentro

8/10 Good

Alvaro Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadia
Buena estadía, un poco de ruido de los cuartos al lado de resto muy bien, personal muy atento y nos colaboró mucho
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
tiene buena ubicación pero solo vi las instalaciones por fuera y no me gusto para quedarme.. se veía como muy vieja las instalaciones
Stayed 1 night in Jul 2019
Response from La optimista on 12 Jul,2019
Querido huesped, que mal comentario nos has dejado, es la primera vez que alguien deja un comentario tan negativo sobre nosotros. Seguramente es algo más personal tu opinion que objetiva. porque no es cierto que nuestras instalaciones sean viejas, te invito a que entres a nuestro IG y veas nuestras publicaciones mas recientes sobre nuestros espacios y habitaciones , depronto no estes exagerando. @casaencuentroguatape

10/10 Excellent

angelica maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descanso en pareja
Nos fue muy bien, muy conveniente para el motivo del viaj, bonita vista, todo muy limpio, buena atención y rico desayuno
Stayed 1 night in Mar 2019
Response from Karina on 1 Apr,2019
Nos complace grandemente! Muchas gracias!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service