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Reviews of Guatapé Apartamentos A&A Parque

3.5 out of 5
Guatapé Apartamentos A&A Parque
3126 Cra. 30, Guatapé, Antioquia

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

john

Liked: Cleanliness, room comfort
Clean great location and view
Very clean with a great view.
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Just a basic apartment in Guatape
Everything was great
Stayed 1 night in Nov 2020

10/10 Excellent

Mark, Chicago

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the location and the views from the balcony to the lakes and the granite rock. The only negative thing was lack of cable TV signal. But outdoors in the town are great.
Stayed 2 nights in Oct 2020
Response from Mark on 9 Dec,2020
We are working to improve, you will always be welcome

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Jilleen

Travelled with group
Liked: Cleanliness, property conditions & facilities
The place was ok. No toilet paper, the towels were in the dryer, and no coffee pot. We could not figure out how to get hot water. The kitchen sink had hot water for a minute but showers did not. There is no name on the building, hard to find even the locals had no clue where the apartment was. There is parking under the apartment but had to park blocks away. For the price it is a nice place but lots of negatives.
Stayed 1 night in Feb 2020

10/10 Excellent

David, Florida

Travelled with family
Liked: Cleanliness, amenities
It was a very clean and good location apartment. The only issue I had was when I booked with my credit card it did not process and I had to pay cash when I arrived and that was unexpected.
Stayed 1 night in Dec 2019
Response from Adriana Oquendo on 19 Dec,2019
Gracias por este hermoso comentario, la próxima vez que nos visites, solicita el pago a traves de payu, nosotros te enviamos un enlace seguro, a tu teléfono o correo electrónico y puedes pagar con tarjeta débito o crédito. Esperamos tu regreso.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and expelen condition the service also was great!!!! Five stars 🎖🎖🎖🎖🎖
Stayed 2 nights in Nov 2019
Response from Adriana Oquendo on 19 Dec,2019
Muchas Gracias por su comentario, muy agradecidos con la presencia de personas tan cordiales en nuestros apartamentos. Bienvenidos siempre.

8/10 Good

Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Very good apartment. Well located and in good condition, new. Only bad thing was the absence of windows and the small noise during the night but it was really good.
Stayed 1 night in Oct 2019

8/10 Good

Diego Armando

Liked: Staff & service, property conditions & facilities, room comfort
Agradable el sitio pero las toallas y lencería tenían mal olor
Stayed 2 nights in Dec 2019
Response from Adriana Oquendo on 19 Dec,2019
Lo siento don Diego primera vez que recibimos esta observación, buscamos siempre que esto no suceda. Sin embargo, puedes solicitar cambio de inmediato de la lencería que no genere conformidad. Realizaremos una revisión detallada de este suceso. Deseamos servirle en una próxima oportunidad y corregir la situación presentada.

8/10 Good

JEANPIERRE

Liked: Staff & service, property conditions & facilities, room comfort
Correct mais peut mieux faire
Appartement neuf, bien situé,équipé correctement. Dommage que la douche soit bouchée, que le plateau thé et café promis ne soit pas présent, et qu’il n’y ait que deux petites serviettes de toilette à disposition. Il y a une cuisine, mais sans torchons pour la vaisselle. Pas vu de cafetière non plus
Stayed 2 nights in Aug 2019