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Hotel Ciudad Vieja

3.0 star property
Colonial hotel with rooftop terrace and 24-hour front desk

Choose dates to view prices

Hotel Ciudad Vieja blends modern comforts with Guatemala's rich history and vibrant energy. Guests can savor meals at AGUACATE restaurant, relax on the rooftop terrace, or wander through the garden. The property offers high-speed WiFi, dry cleaning, a bar, and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Bedroom, Ensuite, Courtyard View

Desk, iron/ironing board, free WiFi

Standard Room, 1 Bedroom, Ensuite, Courtyard View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
Private bathroom
Cable channels
Flat-panel TV
Daily housekeeping
Desk
Free WiFi
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom, Courtyard View

Desk, iron/ironing board, free WiFi

Standard Double Room, 1 Bedroom, Courtyard View

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
Private bathroom
Cable channels
Flat-panel TV
Daily housekeeping
Desk
Free WiFi
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Desk, iron/ironing board, free WiFi

Single Room Standard

Ceiling fan
Hairdryer
Private bathroom
Cable channels
Flat-panel TV
Daily housekeeping
  • 20 sq m
  • Sleeps 2

View all photos for Double Room Standard

Desk, iron/ironing board, free WiFi

Double Room Standard

Ceiling fan
Hairdryer
Private bathroom
Cable channels
Flat-panel TV
Daily housekeeping
  • 20 sq m
  • Sleeps 2

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About the area

Map
8a. Calle 3-67 Zona 10, Guatemala City, Guatemala

What's nearby

  • Embassy of Mexico in Guatemala - 2 min walk - 0.2 km
  • U.S. Embassy in Guatemala - 5 min walk - 0.4 km
  • Plaza Fontabella Shopping Center - 8 min walk - 0.7 km
  • Oakland Mall - 11 min walk - 1.0 km
  • La Aurora Zoo - 2 min drive - 1.8 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Club Italiano - ‬3 min walk
  • ‪Bar Candelaria - ‬5 min walk
  • ‪Nacionsushi - ‬5 min walk
  • ‪Restaurante El Adobe - ‬1 min walk

About this property

Hotel Ciudad Vieja

Hotel near Embassy of Mexico in Guatemala
Located close to Hospital Herrera Llerandi and Sixtino II, Hotel Ciudad Vieja provides a rooftop terrace, a garden and dry cleaning/laundry services. The on-site international cuisine restaurant, AGUACATE, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and conference space.
Other perks include:
  • Free self-parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
  • 1 meeting room, a 24-hour front desk and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Ciudad Vieja include amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AGUACATE

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 floors
  • Built in 1998
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 9 for adults and from USD 9 for children
  • Airport shuttle fee: USD 25 per vehicle (return, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja
Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Guatemala/Guatemala City
Hotel Ciudad Vieja Hotel
Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Hotel Guatemala City

Frequently asked questions

Is Hotel Ciudad Vieja pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ciudad Vieja?

Self-parking is free at this property.

What time is check-in at Hotel Ciudad Vieja?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Ciudad Vieja?

Checkout is at noon.

Does Hotel Ciudad Vieja provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Hotel Ciudad Vieja located?

Located in Zona 10, this hotel is steps away from Embassy of Mexico in Guatemala and Hospital Herrera Llerandi. Sixtino II and U.S. Embassy in Guatemala are also within 10 minutes.

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Hotel Ciudad Vieja Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 142 out of 216 reviews
Rating 8 - Good. 54 out of 216 reviews
Rating 6 - Okay. 15 out of 216 reviews
Rating 4 - Poor. 2 out of 216 reviews
Rating 2 - Terrible. 3 out of 216 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeaneane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very good breakfast offered. I would recommend this hotel to everyone.
Stayed 1 night in Oct 2025

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 15 minutes to the airport by Uber. Also close to museums. The breakfast was a plus. Friendly staff and security
Stayed 2 nights in Jul 2025

8/10 Good

Linda D.

Breakfast was wonderful, few amenities in the room
Stayed 1 night in Feb 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel 15 minutes from airport

It a nice small hotel 15 minutes from the airport. We always stay here first and last night. Staff is very friendly and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

mike

Liked: Cleanliness, property conditions & facilities
This is my 4th time staying here, it’s my go to place in the capital city.
Stayed 1 night in Mar 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful historic hotel. The staff was incredibly helpful and kind. We had a lot of luggage and they all helped with moving it. There is a nice security guard at the door. And we had a very early departure (5:30 am) on our last day so the lady at the desk offered to make us a meal to go since we would miss our free breakfast that day. We received a ham and cheese sandwich, chips and cookies in a sack lunch😋. And the early desk person brewed us coffee too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this REAL Guatemalteco hotel. I stay here every time I’m in the City.
Stayed 1 night in Sep 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable hotel with a nice breakfast. There is not a lot to do in this area and we were told it would be unsafe to walk around so we mostly stayed put.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lots of plants and trees, really comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise & great stay!

I thought the service was excellent. Although prior reviews said it was poor they are a very new resort and they’ve improved their service dramatically. We weren’t traveling with kids, but it is a fantastic place, if you are traveling with kids. Very nice unique themed Nordic resort, comfortable, clean, and cool weather as it’s at an elevation.
They make their own beer and serve it in a horn. :)
Lovely grounds.
Nordic ship with dining.
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was a bit small and dark but comfortable, and I enjoyed the shower. Lots of hot water and great water pressure. It was close to the museums I wanted to visit, and I loved the nearby Dixie Donuts.
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The room was small and no matter how we tried we could not get a hot or even warm shower. It’s a quiet hotel though with nice indoor outdoor spaces. The hotel was secure and near excellent dining options
Stayed 1 night in Feb 2023

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. We stayed here on our first night in Guatemala and 10 days later for our last night. The first room was adequate and had a non-chain hotel vibe. Very secure. Staff was helpful and forgiving of our minimal Spanish. The second room we stayed in upon returning to Guatemala City was awesome.
Stayed 1 night in Jan 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo recomiendo.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia Elizabeth

Liked: Cleanliness, amenities
Es segura y limpia. Desayuno sencillo pero rica
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA THERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar cercano al aeropuerto, céntrico
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Luis E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy comodo y coveniente
Stayed 1 night in Jun 2025

8/10 Good

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Mary M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem! It’s small and maybe doesn’t have amenities big hotels have, but, I never use them. This is a beautiful small, homie type of place. Staff is amazing! Location is perfect! Size of rooms perfect! Very colonial feeling. Excellent restaurants right across the street. Small front parking in front, but well guard. Some space available for overnight parking. Might need a little attention on minor repairs and I mean minor ones. But then again, what hotel doesn’t needs it. I love, absolutely love this hotel 👍👍👍👍
Stayed 2 nights in May 2025

8/10 Good

Alvaro

Muy buena ubicación y excelente servicio
Stayed 2 nights in Apr 2025

8/10 Good

Mirsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

William Velasco

Liked: Amenities
Friendly staff every day, cleaning service, excellent informative, helpful staff
Stayed 6 nights in Mar 2025

10/10 Excellent

LEOPOLD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Mexican Consular
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing sorroundings!

Loved the hotel, as there are some beautiful areas where we were able to have friends over and enjoy the sorroundings and have service from the bar. Very quiet area so sleeping was great with only nature sounds.
Stayed 3 nights in Feb 2025