Hotel Metropolitano

2.5 star property
Hotel in Guatemala City with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Metropolitano

Hallway
Front of property
1 bedroom, free WiFi
Bathtub, free toiletries, towels
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

Triple Room

Highlights

Smart TV
Separate bedroom
Bathrobes
Private bathroom
Netflix
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

Double Room

7.6 out of 10
Good
(4 reviews)

Highlights

Smart TV
Separate bedroom
Private bathroom
Microwave
Netflix
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Double Beds
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About the area

Map
17 Calle, Guatemala City, Guatemala

What's nearby

  • Guatemala City Hall - 11 min walk - 1.0 km
  • U.S. Embassy in Guatemala - 4 min drive - 3.6 km
  • Embassy of Mexico in Guatemala - 4 min drive - 3.6 km
  • La Aurora Zoo - 4 min drive - 4.0 km
  • Paseo Cayala - 7 min drive - 5.3 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 20 min drive

Restaurants

  • ‪Pollo Campero - ‬5 min walk
  • ‪Taco Bell Paseo La Sexta - ‬11 min walk
  • ‪China Queen 1 - ‬4 min walk
  • ‪Restaurante Bamboo China - ‬6 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Hotel Metropolitano

Hotel near Paseo Cayala
Located close to La Aurora Zoo, Hotel Metropolitano has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Newspapers in the reception, tour/ticket information and a 24-hour front desk
Room features
All guest rooms at Hotel Metropolitano have amenities, such as free WiFi.
Extra conveniences in all rooms include:
  • Baths and free toiletries
  • 43-inch Smart TVs with Netflix, streaming services and cable channels

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required
  • Street parking available
  • Onsite motorcycle parking only

Conveniences

  • 24-hour front desk
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Metropolitano Hotel
Hotel Metropolitano Guatemala City
Hotel Metropolitano Hotel Guatemala City

Frequently asked questions

Is Hotel Metropolitano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Metropolitano?

Motorbike parking only.

What time is check-in at Hotel Metropolitano?

Check-in start time: noon; check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Metropolitano?

Checkout is at 11:00 AM.

Where is Hotel Metropolitano located?

Located in Zona 1, this hotel is within a 10-minute walk of Guatemala City Hall and Church of St. Francis. Museo de Ferrocarril and Miguel Ángel Asturias Cultural Center are also within 15 minutes.

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Hotel Metropolitano Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 40 reviews
Rating 8 - Good. 12 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 7 out of 40 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10

Very friendly employees and was a great experience
Stayed 5 nights in Jun 2024

8/10

Older hotel for just a night or two it is fine,it was pretty dusty. The curtains hadn’t been washed for a while. The staff was friendly and helpful and it is a safe place and for the price is worth what you get if you’re not staying in the hotel room and wanna walk down, it’s close to everything
Stayed 2 nights in Aug 2024

8/10

The attention and quality of service
Stayed 1 night in Feb 2024

2/10

It’s a room did not have any hot water in the shower or the sink. There was no electricity in the bedroom and I had to rely on the light from the bathroom to see my way around.
Stayed 1 night in Aug 2024

2/10

This is the absolute WORST hotel I've ever stayed in. It might as well be a hostel instead. Bad location, ugly, dirty, small, no elevator, almost in ruins (I have pictures to prove it). I paid for a DOUBLE room on Expedia ans was given the SMALLEST room ever instead, saying I needed to pay more if I wanted what I had already paid for!! Management sucks and the main guy only wants to find reasons to charge you more for the worst accommodations. Trust me, DO NOT stay here unless your only other choice is to sleep on the street!!

10/10

Hospitalidad y buena atención del gerente y los empleados.
Stayed 3 nights in Jun 2025

2/10

Stayed 1 night in Mar 2025

8/10

Stayed 1 night in Feb 2025

6/10

Stayed 2 nights in Jan 2025

2/10

Stayed 1 night in Dec 2024

8/10

Stayed 2 nights in Dec 2024

10/10

Stayed 2 nights in Dec 2024

10/10

Muy bien
Stayed 3 nights in Oct 2024

10/10

Stayed 4 nights in Jul 2024

6/10

Stayed 1 night in Dec 2023

8/10

Buenas condiciones y muy bonito ambien a los alrededores del hotel
Stayed 1 night in May 2024

8/10

Stayed 3 nights in Apr 2024

8/10

Stayed 6 nights in Dec 2023

8/10

Es un hotel sencillo , pero con buenos servicios y atención , excelente la relación precio calidad , recomendable
Stayed 1 night in Oct 2023

10/10

Stayed 1 night in Sep 2023

10/10

Stayed 2 nights in Sep 2023

10/10

Stayed 1 night in Jul 2023

2/10

Stayed 1 night in Jun 2023

2/10

Nos querían cobrar un extra de 800 quetzales por cambiarnos a una cama matrimonial. No nos dieron la habitación reservada. La atención de un señor moreno delgado muy abusiva y de poca educación. Siempre recomendé este hotel, me gusto mucho las veces que me hospedé, pero no me gusto esta vez todo lo que nos hicieron a mi hermano y a mi. No nos cambiaron ropa de cama y no nos dieron toallas limpias. Baño sucio y cucarachas hasta en la cama.

10/10

Todo en buenas condiciones, la ubicación es muy accesible lamentablemente no cuentan con estacionamiento propio pero dan la opción de usar un estacionamiento aledaño por Q 35.00 la noche
Stayed 1 night in Mar 2023