Embassy of Mexico in Guatemala - 14 min walk - 1.2 km
U.S. Embassy in Guatemala - 16 min walk - 1.4 km
La Aurora Zoo - 17 min walk - 1.5 km
Paseo Cayala - 5 min drive - 3.6 km
Getting around
Guatemala City (GUA-La Aurora Intl.) - 5 min drive
Restaurants
Hacienda Real - 2 min walk
Tanoshii - 4 min walk
Restaurante La Poza - 3 min walk
Bajo Fondo Funk Bar - 1 min walk
El Establo - 4 min walk
About this property
Hotel Santander Plaza
Hotel near La Aurora Zoo
Consider a stay at Hotel Santander Plaza and take advantage of free full breakfast, a free return airport shuttle and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Other perks at this hotel include:
Free self-parking
Smoke-free property, a banquet hall and a 24-hour front desk
Luggage storage, tour/ticket information and 1 meeting room
Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Santander Plaza boast comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with shower/bath combinations and hairdryers
Free return airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
Free self parking on site
Food and drink
Free full breakfast available daily 6:30 AM to 10:00 AM
A bar/lounge
A restaurant
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business centre
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
More
1 building
7 floors
Banquet hall
Built in 1994
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
30-inch TV with cable channels
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GTQ 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 kg per pet)
Pets cannot be left unattended
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Pet fee: GTQ 200 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number si
Property is also known as
Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City
Frequently asked questions
Is Hotel Santander Plaza pet-friendly?
Yes, Hotel Santander Plaza allows dogs (limit 2 total) with a maximum weight of up to 12 kg per pet. There's a fee of GTQ 200 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Hotel Santander Plaza?
As of 21 Jun, 2025, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on 27 Jun, 2025 start from S$154.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Santander Plaza?
Self-parking is free at this property.
What time is check-in at Hotel Santander Plaza?
Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Santander Plaza?
Checkout is at noon.
Does Hotel Santander Plaza provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs from 8:00 AM to 2:00 PM on request.
Where is Hotel Santander Plaza located?
Located in Zona 10, this hotel is within 1 mile (2 km) of Plaza Fontabella Shopping Center, U.S. Embassy in Guatemala and La Aurora Zoo. Gran Centro Los Próceres and Avenida La Reforma are also within 5 minutes.
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Hotel Santander Plaza Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 226 out of 527 reviews
10 - Excellent
226
Rating 8 - Good. 172 out of 527 reviews
8 - Good
172
Rating 6 - Okay. 79 out of 527 reviews
6 - Okay
79
Rating 4 - Poor. 28 out of 527 reviews
4 - Poor
28
Rating 2 - Terrible. 22 out of 527 reviews
2 - Terrible
22
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10
Clean and great breakfast
Hugo
Stayed 1 night in May 2025
10/10
Cleanest
Cesar
Stayed 1 night in Jun 2025
10/10
Nice hotel
Franklin
Stayed 1 night in Feb 2025
10/10
Amazing hotel and the staff are awesome! When I return, I will definitely stay.
MALINDA
Stayed 3 nights in Feb 2025
8/10
.
Alejandra
Stayed 1 night in Jun 2025
10/10
Very good
Marbin
Stayed 1 night in May 2025
6/10
I think the Furnishure is out dated spec the tv
zahira
Stayed 2 nights in May 2025
10/10
Excelente
Jose Alejandro
Stayed 1 night in Feb 2025
10/10
Na
Roxana
Stayed 1 night in Apr 2025
10/10
Plaza Santander, good place to stay and enjoy very good.
Moisés
Stayed 1 night in Dec 2024
10/10
.
Scarlet
Stayed 1 night in May 2025
10/10
Well located hotel, close to the airport and several restaurant options within walking distance
Very good complimentary breakfast
Ricarte
Stayed 1 night in Oct 2024
8/10
I love the location of this hotel
Rodrigo
Stayed 1 night in Sep 2024
10/10
.
elisabeth
Stayed 1 night in Apr 2025
10/10
Breckfast was fabulous with full meals juice, fruit, table cloths and attentive waiters. Dining options near by like le maison were outstanding.
Beds were comfortable and the small greenhouse have nice natural light. PILLOWS WERE PERFECT.
Colleen
Stayed 1 night in Jan 2025
8/10
It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
Mirna
Stayed 1 night in Aug 2024
8/10
Great location and good rates.
Oliver
Stayed 2 nights in May 2024
8/10
I stayed the evening with my wife prior to an international flight departure. Staff very friendly, room clean & adequate. Airport shuttle and included breakfast weren't available considering our early departure.
Shaun
Stayed 1 night in Jan 2025
10/10
Everything was excellent.
JOHAN
Stayed 6 nights in Oct 2024
8/10
All good
JOEL
Stayed 1 night in Mar 2025
10/10
It was a great room, great service, and very clean for our family of 4.
Denise
Stayed 1 night in Aug 2024
10/10
Conformable hotel with helpful staff.
Jennell
Stayed 1 night in Aug 2024
10/10
Comfortable rooms. Easy parking. Close to many restaurants and airport. Shuttle too.
Fran
Stayed 1 night in Oct 2024
8/10
improve the cleanliness of the rooms.
Fairuz
Stayed 1 night in Jan 2025
10/10
Very nice place , I booked this hotel for my dad and he enjoyed everything!!!!