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Hotel Santa Cruz

3.0 star property
Slopeside fun with outdoor pool and restaurant

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Photo gallery for Hotel Santa Cruz

Outdoor pool
Reception
In-room safe, iron/ironing board, rollaway beds, free WiFi
In-room safe, iron/ironing board, rollaway beds, free WiFi
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Breakfast included
  • Bar
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Bungalow (2 adults)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Bungalow (2 adults)

Highlights

Balcony
Air conditioning
Heating
TV
Private bathroom
Bidet
Cable channels
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Triple Room

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Bungalow (3 adults)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Bungalow (3 adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room (2 adults)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Twin Room (2 adults)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (2 adults and 1 child)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Twin Room (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room (2 Adults + 2 Children)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Quadruple Room (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Bidet
Cable channels
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed
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About the area

Map
Carretera Sierra Nevada, km 22, Guejar Sierra, Granada, 18196

What's nearby

  • Sierra Nevada Ski Resort - 12 min drive - 10.4 km
  • Sierra Nevada Chairlift - 12 min drive - 10.7 km
  • Alhambra - 25 min drive - 21.9 km
  • Plaza Nueva - 27 min drive - 23.0 km
  • Granada Cathedral - 28 min drive - 23.3 km

Getting around

  • Granada (YJG-Granada Train Station) - 42 min drive
  • Granada (GRX-Federico Garcia Lorca) - 47 min drive

Restaurants

  • ‪Hotel Mesón Casa Guillermo - ‬16 min drive
  • ‪Cafetería Vertical - ‬11 min drive
  • ‪Pans & Company - ‬12 min drive
  • ‪Camping las Lomas - ‬17 min drive
  • ‪Restaurante Maitena - ‬18 min drive

About this property

Hotel Santa Cruz

Hotel in the mountains
Free breakfast, a poolside bar and a terrace are just a few of the amenities provided at Hotel Santa Cruz. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access and a ski shuttle. The on-site Regional cuisine restaurant, Hotel restaurant, offers breakfast, lunch and dinner. Enjoy on-site activities, such as basketball and volleyball. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Tennis courts, a vending machine and smoke-free property
  • 1 meeting room, a lift and barbecues
Room features
All 66 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and bidets
  • TVs with cable channels
  • Balconies, heating and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafeteria Snack-Bar
  • Hotel restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Outdoor pool
  • Ski-in/ski-out access
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 12 per day.

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from July to August

Property is also known as

Vita Cruz
Vita Santa Cruz
Vita Santa Cruz Guejar Sierra
Vita Santa Cruz Hotel
Vita Santa Cruz Hotel Guejar Sierra
Hotel Santa Cruz Guejar Sierra
Santa Cruz Guejar Sierra
Hotel Santa Cruz Hotel
Hotel Santa Cruz Guejar Sierra
Hotel Santa Cruz Hotel Guejar Sierra

Frequently asked questions

Does Hotel Santa Cruz have a pool?

Yes, this property has an outdoor pool.

Is Hotel Santa Cruz pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 5 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Santa Cruz?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Santa Cruz?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Hotel Santa Cruz?

Checkout is at noon.

Where is Hotel Santa Cruz located?

Located in the mountains, this Guejar Sierra hotel offers ski-in/ski-out access within 9 mi (15 km) of Hoya de Pedraza Botanical Garden, Sierra Nevada Ski Resort and Sierra Nevada Chairlift. Los Cahorros and Plaza de Andalucía are also within 9 miles (15 km).

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Hotel Santa Cruz Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 54 reviews
Rating 8 - Good. 27 out of 54 reviews
Rating 6 - Okay. 13 out of 54 reviews
Rating 4 - Poor. 9 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10

Stayed 1 night in Feb 2020

8/10

The staff at the hotel were nice and helpful, giving us good advice on where was best to take our 3 year old. The buffet style food was ok, a little limited for choice though. The hotel was easily accessible from the main road and close enough to the ski slopes without being right in the centre of it all. The room itself was small and very basic, not what we were really expecting from the pictures on the website. It was fine for 1 or 2 nights but I wouldn’t want to stay any longer.
Stayed 2 nights in Dec 2019

6/10

Nada en especial. Todo solo aceptable........,..,..............
Stayed 2 nights in Dec 2019

4/10

Wifi malo, habitaciones sin nevera y sin secador, la calefacción no funcionaba, la tv se veía fatal. El personal lo mejor.
Stayed 3 nights in Dec 2019

8/10

Easy to find, plenty of parking, nice check-in, clean room & bathroom but very noisy, hearing all the noise from other guests in the hotel areas as well as their rooms. Good breakfast choice. No-one on reception when leaving at 8.30 and it wasn't clear what to do with the key, so I had to leave it on the desk.
Stayed 1 night in Jul 2019

10/10

Hotel de montaña ideal para familias
Stayed 2 nights in Apr 2019

8/10

Nos han alojado en el mont blanc por obras en el santa Cruz
Stayed 3 nights in Mar 2019

8/10

El entorno es magnífico, en la montaña. A 9.5 km de la estación de esquí
Stayed 5 nights in Mar 2019

8/10

El entorno es magnífico, en la montaña, rodeado de vegetación
Stayed 5 nights in Mar 2019

6/10

Stayed 11 nights in Feb 2019

6/10

Stayed 3 nights in Feb 2019

4/10

No tenian agua caliente, no se tomaron la molestia de notificarlo, sino hasta que se ponia la queja en recepcion. Las fotos del hotel por la web no son nada parecidas a la realidad del hotel.
Stayed 2 nights in Jan 2019

6/10

Llevo muchísimos años quedandome en este hotel y en vez de ir a mejor va para atrás. Lo único que han remodelado el mobiliario del buffet ampliando un poco, muy poco, la oferta. Si queréis cenar paella ahí tenéis la novedad. La cena es de 20:00 a 22:30 cuando bajas a las 20:30 la mitad de las bandejas vacías, la reposición muy lenta. Y a las 21 un día ya habían cosas agotadas y que no reponían. Además que la calidad de lo que ponen deja mucho que desear. En el desayuno ha mejorado el café pero el zumo sigue siendo sirope de polvos. La calefaccion el primer día te asabas de calor y el último té helabas. La presión de agua en la ducha casi nula, si lo ponías hacia arriba no salía agua para hacerse una idea. Toallas con rotos del desgaste. En el bar tienes que estar avisando a recepción porque el camarero es el mismo que en el restaurante y va de un sitio a otro. En general mi opinión es que se le está cayendo una estrella y que deberían ponerse las pilas. Porque si los precios no bajan no debería bajar la calidad
Stayed 4 nights in Dec 2018

8/10

Stayed 4 nights in Dec 2018

8/10

Stayed 2 nights in Dec 2018

4/10

Mala experiencia, nada de lo contratado. No tiene aire acondicionado en todo el hotel, ni gimnasio, ni sauna, nada de lo contratado. Sucio y viejo.Mal comunicado. Limpieza cero. Mala experiencia.
Stayed 3 nights in Aug 2018

8/10

Muy buena experiencia, el entorno es realmente bonito, y el hotel va en consonancia con el precio.

8/10

8/10

Muy buenas vistas desde habitación pero creo que deberían reformar un poco las habitaciones debido a que algunas entra humedad y agua. Por lo demás muy amable y desayuno muy bueno.
Stayed 1 night in Mar 2018

8/10

El entorno es muy bonito, llegue a las 22:30 y la atención fue correcta. El camino estaba despejado de nieve. La calefacción estaba funcionando y a temperatura correcta. Para mi la única pega es que la cama era muy incomoda por que se hundía por el centro. Pero lo recomiendo y repetiré
Stayed 1 night in Feb 2018

8/10

Dom flesta hotellen i Sierra Nevada är i slitet skick och Santa Cruz var absolut inget undantag. Eftersom hotellet inte ligger i själva skidorten utan drygt 6 km innan (fågelvägen) så är priset betydligt lägre vilket gör det till ett alternativ för den ekonomiske skidåkaren men inte för den som vill bo alldeles intill skidbackarna. Det erbjuds transfer till (09.00) och från (17.00) skidliften.
Stayed 1 night in Feb 2018

4/10

Bedden: te dunne matras, ontbijt is ok, avondeten ruime keuze mr vaak lauw en te weinig smaak
Stayed 4 nights in Feb 2018

10/10

Excelente, el lugar, las personas...
Stayed 3 nights in Jan 2018

8/10

Es justo lo que buscaba en ese momento. Entrada al hotel a las 22:30 debido al viaje., lo bueno es que la recepción es 24 horas. Ha pesar de haber nevado recientemente el acceso estaba libre de nieve. Lo único que me pareció algo incómodo fue la cama que hundía en el centro. La habitación y el hotel estaba a muy buena temperatura a pesar del clima bajo cero exterior. El desayuno es tipo buffet y me pareció muy correcto.
Stayed 1 night in Feb 2018

10/10

Stayed 2 nights in Jan 2018