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Overview of Sheraton Guilin Hotel

Photo gallery

Featured image
Outdoor pool, open 6:30 AM to 11:30 PM, pool umbrellas
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Sheraton Guilin Hotel

4.5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationElephant Trunk Hill16 min walk
    Popular LocationRiyue Shuangta Cultural Park6 min drive
    Popular LocationShan Hu7 min drive
    AirportGuilin (KWL-Liangjiang Intl.)48 min drive

Choose dates to view prices

  • Junior Suite, 1 Bedroom

    Room amenities

    • 52 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsJunior Suite, 1 Bedroom
  • Classic Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsClassic Room, 1 King Bed, Non Smoking
  • Classic Room, 2 Single Beds

    Room amenities

    • 17 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsClassic Room, 2 Single Beds
  • Junior Suite, 1 Bedroom

    Room amenities

    • 52 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsJunior Suite, 1 Bedroom
  • Club Room, 1 King Bed

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Club Room, 1 Double Bed

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsClub Room, 1 Double Bed
  • Premium Room, 1 King Bed

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed
  • Premium Room, 2 Single Beds

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsPremium Room, 2 Single Beds
  • Elegant King Room

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsElegant King Room
  • Elegant Twin Room

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsElegant Twin Room

About this area

Guilin

Located in Guilin, Sheraton Guilin Hotel is connected to a shopping centre. Shoppers can visit Wanda Plaza, while everyone can enjoy the natural beauty of Elephant Trunk Hill and Seven-Star Park. Don't miss out on a visit to Lijiang Folk Customs Garden.
Popular Location

What's nearby

  • Elephant Trunk Hill - 16 min walk
  • Seven-Star Park - 20 min walk
  • Riyue Shuangta Cultural Park - 6 min drive
  • Shan Hu - 7 min drive
  • Guilin Museum - 11 min drive

Getting around

  • Guilin Railway Station - 13 min drive
  • AirportGuilin (KWL-Liangjiang Intl.) - 48 min drive

Restaurants

  • Where to eat
  • Cathay Chinese Restaurant – Restaurant offering Chinese cuisine. Serves lunch, dinner and light fare daily.
  • Bene On 7 – Restaurant offering Italian cuisine. Serves dinner on selected days. Reservations required.
  • Lobby Lounge – Garden-view piano bar. Open daily.

About this property

Sheraton Guilin Hotel

4.5-star luxury hotel connected to a shopping centre in Xiufeng
3 restaurants, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 408 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers. Change of towels is available on request
Sheraton Guilin Hotel offers 408 forms of accommodation with minibars and a safe. LED televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 130 for adults and CNY 65 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Change of towels (on request)
  • Change of bedsheets (on request)

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business centre
  • Conference centre (6415 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheel-chair doorways
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Towels

Entertainment

  • TV/satellite channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 16 November 2020 to 31 January 2021 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Hallway
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 130 for adults and CNY 65 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 11:30 PM
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guilin Hotel
Guilin Hotel Sheraton
Guilin Sheraton
Guilin Sheraton Hotel
Hotel Guilin
Hotel Guilin Sheraton
Hotel Sheraton Guilin
Sheraton Guilin
Sheraton Guilin Hotel
Sheraton Hotel Guilin
Sheraton Guilin Hotel Hotel
Sheraton Guilin Hotel Guilin
Sheraton Guilin Hotel Hotel Guilin

Frequently asked questions

Can I cancel my reservation for free at Sheraton Guilin Hotel and receive a full refund?
Yes, Sheraton Guilin Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Guilin Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Guilin Hotel?
As of 16 Jan,2021, prices found for a 1-night stay for 2 adults at Sheraton Guilin Hotel on 25 Jan,2021 start from SG$100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sheraton Guilin Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 11:30 PM.
Is Sheraton Guilin Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Guilin Hotel?
Self-parking is free at this property.
What time is check-in at Sheraton Guilin Hotel?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Sheraton Guilin Hotel?
Checkout is at noon.
Where is Sheraton Guilin Hotel located?
Located in Xiufeng, this luxury hotel is within 1 mi (2 km) of Elephant Trunk Hill, Seven-Star Park and Mulong Lake. Shan Hu and Lijiang Folk Customs Garden are also within 2 mi (3 km). Guilin Railway Station is 20 minutes by foot.
4.1
Very good
Rating 5 - Excellent. 123 out of 341 reviews
5 - Excellent 36%
Rating 4 - Good. 150 out of 341 reviews
4 - Good 44%
Rating 3 - Okay. 43 out of 341 reviews
3 - Okay 13%
Rating 2 - Poor. 21 out of 341 reviews
2 - Poor 6%
Rating 1 - Terrible. 4 out of 341 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable. The staff is friendly and particularly Candy Hu at the reception, always there to help with a great smile.
Stayed 1 night in Jun 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Guilin visits Big Guilin
Staff are good and good manners. There are free in-house program to entertain guests.Location is convenient with lots of shopping sites and restaurants.
Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, right on the river and close to everything. I am in a wheelchair and the staff was wonderful. There is no wheelchair access to the main breakfast buffet so they let us go upstairs to what, I assume, is a VIP dining area. Also, there was a marathon run the morning we were to catch our plane and no taxis could get in. They sent us to the airport in the hotel van. This is service above and beyond and was greatly appreciated!!!! All the staff was wonderful, the breakfast was great, the room was clean...everything was perfect!
Stayed 3 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

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