Lobby sitting area

Reviews of Zen Tea House Elephant Trunk Hill Park

3 out of 5
Zen Tea House Elephant Trunk Hill Park
No.6 Minzhu Road, Xiangshan, Guilin, Guangxi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 2 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and rooms are spacious. There is no elevator but the staff is really kind to help
Stayed 1 night in Aug 2019
Response from Toby on 2 Sept,2019
Dear Guest, Thanks for your kind review. Due to our space limitation, we could not build an elevator inside our hotel, we are really sorry for this. If you have luggage, our staff will help to bring your luggage to your room. Our cleanning standard is also in accordance with Five-stars hotel. Thanks again for choosing us, wish you had a wonderful journey in China.

10/10 Excellent

phelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Lea on 20 Jun,2019
thank you for staying at our hotel, we hope to see you soon

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一進大堂,看到大堂的環境和擺設給人有舒服感,雖然是民宿,服務員的態度很有禮和親切,因為我們去到的第一天才更臨時更改行程,要減少住一晚,但是我們是預先網上付了款的,酒店也接受退款,地點都方便,附近很多餐館,值得入住。
Stayed 4 nights in Dec 2019
Response from 船舍茶椐 on 6 Jan,2020
尊敬的宾客: 您好,感谢您入住船舍茶椐家并分享您的入住体验!非常高兴您对我们的服务感到满意,您的赞许与鼓励是我们不断进步的最佳动力。我们深知只有优质的服务才能给每一位住客带来宾至如归的舒适体验,始终相信好的口碑一定是从客人最真诚的满意度推荐出去的,同时我们也很荣幸能为您提供最优质的服务。我们希望您的每一次入住都有一个美好的回忆,期待与您在桂林的再次相遇

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Toby on 3 Oct,2019
Dear Guest, Thank you so much for your review points. We provide tour group service or private tour service, if you want to book it, just come to our reception, we are happy to introduce interesting places to you:) And our house and rooms are decorated with zen style, so you will feel peaceful and relax here. We are very close to Elephant trunk hill and aviation building(where you can take shuttle bus to the airport), just by 8mins walking. Thanks again for choosing us, we wish you had a wonderful Chinese journey!