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"Excellent staff, excellent hospitality and service. My parents who are in their 70's were simply moved by the care taken. I really appreciate your gesture and humanly service. They even went out of the way to pack homestyle cooked food with no extra cost looking at their age. Really admirable. I am sure this types of service will bring more and more business and leisure customers and this review is just a token of appreciation from Sen and family. "

"Very polite delightful staff always have a smile on their face and would always go the extra mile to help you. My family and I are fans of the Hyatt chain and always pick it as the first choice when travelling in India. A special thanks to Sidharth (duty manager) who communicated very nicely and efficiently when I rang for help. An even big thank you to Khushboo who sorted out the problem of WiFi in our room which was not working. Even though it was late in the evening she transferred us to an amazing excellent room !! Even though we only stayed for one night after a long flight we had a fantastic time. Thank you all once again. 🙏"

"The service was good, and our stay was nice. "

"Exceptional service, comfortable bed, great breakfast. "

"Everything was excellent! Everyone was so nice and dedicated to their job. It was one of our best experiences so far. We enjoyed it so much and if we return to Surat we will stay here 100% "

"Liquor service was good. Closet door could not closed completely. Room 309"

"Location "

"Good"

"I loved the staff. I spoke with each of them from security to parking to restaurant to front of house. All amazing!"