Sonesta Hotel, Gulf of Mexico hotels

"Lobby is renovated and updated but the rooms are not. Our room wasn’t super clean. Towels had spots on them. We ran out of toilet paper and there was no spare roll in the room. The rooms had thin walls and you could hear everything next door. Our room was near the pool and it was very noisy. "

"Nice place"

"Horrible experience—would not call this a resort. The cleaning staff puts stained sheets and towels in the room when they clean, we had a door magnet that said to clean the room and they didn’t. We had to call guest services for them to even clean the room. There was only one working elevator and even that was sketchy. The room door wouldn’t even fully close, you can see light shining through the crack. "

"Great location & wonderful staff"

"They need thicker bed spreads. Sleeping in sleets makes it hard to sleep comfortably and on a hard mattress. Other than that, great staff, excellent location, and clean room."

"Clean room, great breakfast, great pool"

"Not what I expected for almost $300 a night Staff was friendly but couldn’t get a straight answer out of anyone regarding where/what we could use our $30/day credit on. The “restaurant” was open limited hours breakfast was premade items heated up in an air fryer, no ice machine on any floor. Room was a dump! Walls were paper thin, could hear other guests talking, etc, mattress felt like it had a sink hole in the middle. Room was suppose to accommodate 4 people but there were only 2 bath towels. Bathroom was small, clean but not nice looking. Wasn’t informed until day of check in that pool was closed and entire place was under renovation. No discount was offered. Truly disappointing experience given we were there for accepted students day at Univ of Tampa. Hotel was walking distance to campus but will never stay there again."

"Breakfast was good "

"Very clean and modern room, staff was extremely responsive and very nice!"