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"Most of the staff were very helpful. Unfortunately we got misinformed by a recently new member of reception. Instead of finding out the right information he told us the wrong information. Thankfully it worked out ok. An expensive error but could have been a bit worse. Josh in the bar was extremely helpful and friendly. His espresso martini was the best I have ever had. "

"We booked three nights here and had a great stay. The staff is wonderful and the rooms are clean - there are eco options on room cleaning which we liked. The spa was a treat for a great massage (Karen was my masseuse.) My sister came up ill on our last stay and reception desk was able to extend our stay a fourth night even while booked up. Many thanks!!!"

"The staff were polite , helpful and professional, particularly Florence in the dining room at breakfast "

"Lovely hotel and the staff was great. "

"Really nice place, probably the best we stayed at while in Ireland. Beautiful view, super friendly and helpful staff. The Venue restaurant next door was great also! "

"We really enjoyed our stay here. The room was huge. Nice quiet area. Staff very kind and helpful. "

"We arrived at the property earlier than expected … Arthur who was at the front was very welcoming .. informed us there was Ripples cafe just off of the bar and we could make ourselves comfortable until our room were ready. The cafe was clean, comfy and had great food and service.. when we checked in Erin was at the guest service desk and she was lovely too hotel room rooms are spacious, cozy and a great view of the river … very clean .. Arthur, Erin and Sean were absolutely amazing … my brother and I had a wonderful time … and will definitely be back "

"Room was clean, the staff I did see were friendly and the property was very easy to access"

"Loved my room!! The view of the river was so nice. Quiet hotel and great staff. "