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Reviews of Country Inn & Suites by Radisson, Gurugram Sohna Road

3.5 out of 5
Country Inn & Suites by Radisson, Gurugram Sohna Road
10th KM Stone, Sohna Road, Gurugram, Delhi N.C.R

Reviews

5.6
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 4 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 3 out of 9 reviews" "

7.8/10

Cleanliness

5.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nitin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Disappointing stay
Had to shorten my two day’s trip on account of a medical emergency back home. I had to literally beg them to allow me to leave the hotel. The refund was made after numerous efforts and wastage of time. Also the adventure activities the photos of which they exhibit here on the website do not exist at all. They are taking us for a ride. Go at your own risk. Disappointing stay.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Below average service . Bad food quality. So disappointed . Reputation of redisson going downwards
Stayed 1 night in Jan 2020
Response from Anil Tyagi on 22 Jan,2020
Dear Guest, Thanks for taking time out and rating us. Please accept since apologies for not meeting your expectation. The hotel staff always tries to make sure that all our guests feel happy and comfortable while their stay/visit at the property. However, we request you to give us another chance to serve you we will make sure you have a better experience this time around. Please accept sincere apologies once again. Country Inn and Suites by Radisson Gurugram Sohna Road

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from Anil Tyagi on 21 Nov,2019
Dear Guest, Thank you so much for taking time out and rating us. It’s really motivating for the team to hear from a satisfied and happy guest. We thank for your patronage. We look forward to welcoming you back soon along with your family and friends. Country Inn and Suites by Radisson, Gurugram, Sohna Road

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love location of this Hotel,Excellent Staff n very good food. Very Nice stay bt need to increase some indoor activites like Carrom and billiards pool table. Rest all very good.
Stayed 2 nights in Oct 2019
Response from Anil Tyagi on 9 Oct,2019
Dear Guest, Thank you so much for taking time out and giving us five star rating and appreciating the property. It’s really motivating for the team to hear from a satisfied and happy guest. We thank for your patronage. We look forward to welcoming you back soon along with your family and friends. Country Inn and Suites by Radisson, Gurugram, Sohna Road

2/10 Terrible

Gaurav, Indore

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Far from city , not a professional business hotel
The name suggest it should be a great hotel for business travelers but the experience is absolute opposite . It is 35 kms far from airport , which can be tolerated but food , staff and house facilities needs a paradigm shift , my stay was pathetic — would never recommend this hotel to anyone ever .
Stayed 1 night in Sep 2018
Response from Online Team on 25 Jul,2019
Dear Mr. Gaurav, Thank you so much for taking time out and rating us. Please accept sincere apologies for the inconvenience caused. We make sure that all the requests made by our guests are addressed immediately and that their stay at the hotel is comfortable. We request you to give us another chance and we will make sure you have a better experience this time around. We thank you for your patronage and look forward to welcoming you back soon along with your family and friends. Country Inn & Suites by Radisson Gurugram, Sohna Road

6/10 Okay

Supratik, Kolkata

Disliked: Cleanliness
Too far, feels like in some wilderness
Terrible linen, was not changed from the previous occupant.
Response from Anil Tyagi on 8 Aug,2019
Dear Supratik, Thank you so much for taking time out and rating us. Please accept sincere apologies for the inconvenience caused. We make sure that all the requests made by our guests are addressed immediately and that their stay at the hotel is comfortable. We request you to give us another chance and we will make sure you have a better experience this time around. We thank you for your patronage and look forward to welcoming you back soon along with your family and friends. Country Inn and Suites by Radisson, Gurugram, Sohna Road

10/10 Excellent

Gupta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Anil Tyagi on 8 Aug,2019
Dear Guest, Thank you so much for taking time out and rating us It’s really motivating for the team to hear from a satisfied and happy guest. We thank for your patronage. We look forward to welcoming you back soon along with your family and friends. Country Inn and Suites by Radisson, Gurugram, Sohna Road

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant but far
The Hotel is nice, well maintained. But the property is far from Gurgaon (main). And it is kind a deserted with very few guest around. Can be a good place for families to have a quiet weekend. The food is good and Breakfast spread is pleasant.
Response from Anil Tyagi on 8 Aug,2019
Dear Guest, Thank you so much for taking time out and rating us. It’s really motivating for the team to hear from a satisfied and happy guest. We thank for your patronage. We look forward to welcoming you back soon along with your family and friends. Country Inn and Suites by Radisson, Gurugram, Sohna Road