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Reviews of DLF City Club 4

4 out of 5
DLF City Club 4
DLF City Club, Opposite Galleria Market, DLF City Phase IV, Gurugram, Haryana

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 2 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ganesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good alternative to a expensive 5 star
Great value Center of gurgaon
Stayed 2 nights in Aug 2023
Response from Pramod | Front Office on 28 Aug,2023
Dear Mr. Ganesh, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you have enjoyed your accommodations. The City Club aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,

6/10 Okay

Rohini

Liked: Cleanliness, property conditions & facilities, room comfort
A good hotel with poor staff
The hotel is located very well, the building is fresh and the rooms were good. The big negative is how one is received upon arrival. When I checked in I was received by a Mr. Prakash who was so sour that I actually asked him if he was in a bad mood. He said he wasn't but continued in a very dry manner. Thankfully there was also Mr. Rohit who was much more accommodating, helpful and pleasant. Thank you Mr. Rohit because of you our stay was pleasant. Even the restaurant staff were well below the mark. They stared openly while we ate.
Stayed 1 night in Jul 2019
Response from Rajiv Puri on 15 Sept,2023
Dear Ms. Rohini,At the outset, please accept my genuine apology for the inconvenience you experienced at the Club. We constantly work to provide our guests with the highest level of hospitality. Please note that I have addressed your points with the relevant department heads to ensure that future occurrences similar to this are avoided. We sincerely hope you'll give us another chance to serve you. Warm regards, Rajiv PuriGeneral Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities at a great price. Value for money. Lots of options to dine nearby
Stayed 4 nights in Feb 2019
Response from Rajiv Puri on 15 Sept,2023
Dear Sir/ Madam,Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club!Best regards,Rajiv Puri General Manager

8/10 Good

Hee Jae

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Good hotel with a good rate. But there is some noisy during a night time.
Stayed 2 nights in Nov 2023
Response from Rajiv puri on 28 Dec,2023
Dear Mr.Jae,Thank you for your generous review! We are pleased to know that you have enjoyed our warm hospitality. We look forward to welcoming you again at the Club!Best Regards,General Manager