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The Palms - Town & Country Club

Photo gallery for The Palms - Town & Country Club

Outdoor pool
Exterior
Minibar, in-room safe, soundproofing, iron/ironing board
Property grounds
Combined shower/bathtub, hair dryer

Overview of The Palms - Town & Country Club

The Palms - Town & Country Club

4.5 star property
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
B Block, Sushant Lok, Phase I, Gurugram, Delhi N.C.R, 122001

Explore the area

  • Popular LocationFortis Memorial Research Institute7 min walk
  • Popular LocationLeisure Valley3 min drive
  • Popular LocationKingdom of Dreams3 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)32 min drive

Room options

About this area

Gurugram

The Palms - Town & Country Club is located in Sushant Lok, a neighbourhood in Gurugram, and is near a metro station. Appu Ghar and The Paintball Co are local attractions and those in the mood for shopping can visit Golf Course Road and MGF Metropolitan Mall. Looking to enjoy an event or a game while in town? See what's happening at CRPF Shooting Range or Thyagaraj Sports Complex.
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Map

What's nearby

  • Fortis Memorial Research Institute - 7 min walk
  • Leisure Valley - 3 min drive
  • MGF Metropolitan Mall - 3 min drive
  • Kingdom of Dreams - 3 min drive
  • DLF World Tech Park - 6 min drive

Getting around

  • HUDA City Centre Station - 7 min walk
  • New Delhi Bijwasan Station - 15 min drive
  • Indira Gandhi International Airport (DEL) - 32 min drive

Restaurants

  • Fusion - 3 min walk
  • The Great Kabab Factory - 2 min walk
  • Koolchas - 3 min walk
  • New Town Cafe - 2 min walk
  • 99 The Bar - 3 min walk

About this property

The Palms - Town & Country Club

4.5-star luxury hotel located in Sushant Lok
Consider a stay at The Palms - Town & Country Club and take advantage of a return airport shuttle, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Enjoy Asian cuisine and al fresco dining at the two on-site restaurants. Enjoy the gym, as well as activities such as racquetball/squash. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • 2 outdoor tennis courts, a 24-hour front desk and 3 meeting rooms
  • Tour/ticket information, a front desk safe and a lift
  • Guest reviews speak well of the overall value and location
Room features
All 30 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas.
Other amenities include:
  • Bathrooms with shower/bath combinations
  • 42-inch LED TVs with satellite channels
  • Balconies, separate sitting areas and daily housekeeping

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Senses
  • Fusion
  • Browns - The English Pub

Things to do

  • 2 outdoor tennis courts
  • Fitness centre
  • Outdoor pool
  • Racquetball/squash
  • Steam room
  • Tennis

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (18357 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathroom (partially open)
  • Hairdryer (on request)
  • Shower/bath combination

Entertainment

  • 42-inch LED TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 2 PM - 1:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.

Renovations and closures

The following facilities are closed on Monday:
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult.

We should mention

Pool access available from 7 AM to 9:30 PM

Property is also known as

Palms Town Country Club Gurgaon
Palms Town Country Club Hotel
Palms Town Country Club Hotel Gurgaon
Palms Town Country Club
Palms Town Country Club Hotel Gurugram
Palms Town Country Club Hotel
Palms Town Country Club Gurugram
The Palms Town Country Club
The Palms Town & Gurugram
The Palms - Town & Country Club Hotel
The Palms - Town & Country Club Gurugram
The Palms - Town & Country Club Hotel Gurugram

Frequently asked questions

Does The Palms - Town & Country Club have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM to 9:30 PM.

How much does it cost to stay at The Palms - Town & Country Club?

As of 29 May,2023, prices found for a 1-night stay for 2 adults at The Palms - Town & Country Club on 30 May,2023 start from S$110.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palms - Town & Country Club pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palms - Town & Country Club?

Self-parking is free at this property.

What time is check-in at The Palms - Town & Country Club?

Check-in is from 2 PM - 1:30 AM. Late check-in is available during limited hours.

What time is check-out at The Palms - Town & Country Club?

Checkout is at noon.

Does The Palms - Town & Country Club provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Palms - Town & Country Club located?

Located in Sushant Lok, this luxury hotel is within a 10-minute walk of Appu Ghar and Fortis Memorial Research Institute. Golf Course Road and MGF Metropolitan Mall are also within 1 mile (2 km). HUDA City Centre Station is 7 minutes by foot and IFFCO Chowk Station is 23 minutes.

The Palms - Town & Country Club Reviews

The Palms - Town & Country Club Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 96 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 33 out of 96 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 13 out of 96 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 3 out of 96 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 6 out of 96 reviews" "
" "2 - Terrible 6%

8.8/10

Cleanliness

8.2/10

Staff & service

7.5/10

Amenities

8.3/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

8/10 Good

Raman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023

10/10 Excellent

Rajeev

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory!
Stayed 1 night in Jan 2023

2/10 Terrible

Soni

10/10 Excellent

marilyn

Stayed 1 night in Nov 2022

4/10 Poor

Sankrant

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rudest check-in experience and staff. First they refused to honor my Expedia booking and I had to pay separately (it was a pre-paid booking). Then I had a friend visiting and they refused to allow them to hang out in my room. Never seen service as bad.
Stayed 1 night in Sep 2022

2/10 Terrible

Anjani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Raju

Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Stayed 1 night in Mar 2022

8/10 Good

Savleen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful club … surrounded with lots of greenery… but Don’t expect outstanding hospitality from its staff.
Stayed 2 nights in Feb 2022

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time !!
Great location, beautiful property with a tranditional feel.
Stayed 2 nights in Nov 2021