Choose dates to view prices

Alisa Luxury Cruise

Photo gallery for Alisa Luxury Cruise

Primary image
Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View | Balcony
Frette Italian sheets, premium bedding, Select Comfort beds
Frette Italian sheets, premium bedding, Select Comfort beds
Frette Italian sheets, premium bedding, Select Comfort beds

Overview of Alisa Luxury Cruise

Alisa Luxury Cruise

5.0 star property

4.6/5 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business services
  • Bar
Map
Gate 16 Tuan Chau Port, Ha Long, Quang Ninh

Explore the area

  • Popular LocationTuan Chau Beach20 min walk
  • Popular LocationThien Cung Cave10 min drive
  • Popular LocationDau Go Cave10 min drive
  • AirportHaiphong (HPH-Cat Bi)53 min drive

Room options

About this area

Ha Long

Located in Ha Long, Alisa Luxury Cruise is near the airport and near the beach. Ha Long International Cruise Port and Halong Bay Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cรกi Dฤƒm Market and Bai Chay Market. Sun World Ha Long Park and Typhoon Water Park are also worth visiting. Take the opportunity to explore the area for water adventures such as kayaking.

What's nearby

  • Tuan Chau Beach - 20 min walk
  • Cรกi Dฤƒm Market - 8 min drive
  • Thien Cung Cave - 10 min drive
  • Dau Go Cave - 10 min drive
  • Sun Square - 17 min drive

Getting around

  • Haiphong (HPH-Cat Bi) - 49 min drive

About this property

Alisa Luxury Cruise

5-star luxury cruise ship near the airport
Consider a stay at Alisa Luxury Cruise and take advantage of a round-trip airport shuttle, a rooftop terrace and a coffee shop/cafe. Indulge in a massage at Alisa Massage, the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Additional perks include:
  • Limo/town car service, an area shuttle and multilingual staff
  • Outdoor furniture, a 24-hour front desk and tour/ticket information
  • A porter/bellboy, karaoke and concierge services
  • Guest reviews speak well of the breakfast and helpful staff
Room features
All 22 individually decorated rooms boast comforts, such as 24-hour room service and private spa tubs, in addition to perks, such as fireplaces and premium bedding. Guests reviews say good things about the size rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets and Select Comfort beds
  • Bathrooms with designer toiletries and deep-soaking baths
  • Smart TVs with digital channels and DVD players
  • Fridges, electric kettles and daily housekeeping

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 180 kilometers
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fishing
  • Full-service spa
  • Karaoke
  • Yoga classes

Family friendly

  • DVD player
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (538 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • Smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Fireplace
  • In-room massage
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Private hot tub
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 11:00 AM - 11:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 840000
  • Christmas Eve (24 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • Christmas Day (25 December) Gala Dinner per adult: VND 840000
  • Christmas Day (25 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: VND 840000
  • New Year's Eve (31 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • Gala Dinner on 24 January per adult: VND 840000
  • Gala Dinner on 24 January per child: VND 840000 (up to 10 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 2200000 per vehicle (one-way)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Guests under 18 years old are not allowed in the spa

Property is also known as

Alisa Cruise Halong
Alisa Cruise Ha Long
Alisa Ha Long
Cruise Alisa Cruise Ha Long
Ha Long Alisa Cruise Cruise
Cruise Alisa Cruise
Alisa
Alisa Cruise
Alisa Luxury Cruise Cruise
Alisa Luxury Cruise Ha Long
Alisa Luxury Cruise Cruise Ha Long

Frequently asked questions

Is Alisa Luxury Cruise pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 26 Sept,2022, prices found for a 1-night stay for 2 adults at on 11 Oct,2022 start from S$459.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Alisa Luxury Cruise?

This cruise ship doesn't offer parking.

What time is check-in at Alisa Luxury Cruise?

Check-in is from 11:00 AM - 11:30 AM. After-hours check-in is not available.

What time is check-out at Alisa Luxury Cruise?

Checkout is at 10:00 AM.

Does Alisa Luxury Cruise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 2200000 per vehicle applies.

Where is Alisa Luxury Cruise located?

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.

Can I cancel my reservation for free at Alisa Luxury Cruise and receive a full refund?

Yes, Alisa Luxury Cruise offers free cancellation on select room rates, because flexibility matters! Please refer to Alisa Luxury Cruise cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 44 out of 65 reviews
5 - Excellent 68%
Rating 4 - Good. 17 out of 65 reviews
4 - Good 26%
Rating 3 - Okay. 3 out of 65 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 65 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 65 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.5/5

Property conditions & facilities

2.0/5

Eco-friendliness

5/5 Excellent

Ahyoung, Seoul, Korea
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique.
Stayed 1 night in Feb 2020

4/5 Good

Dan, Kansas City
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, there are 2 cruises: Luxury which can be compared to coach class on an airline and Premier which is like business class. The Alisa vessels use a lot of dark wood in the interior so they are not as bright as regular cruuse vessels. The food was good but be very aware that they are very time regimented and stick to their time schedule for meals and all activities. Matresses were quite stiff compared to Anerican-based cruise ships. Otherwise, we had a good time on our 2 night cruise (most of the passengers are there only for 1 night and we were the only Americans on that sailing...as well as opting for the 2 night package).
Stayed 2 nights in Jan 2020

4/5 Good

Kira, California
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overal clean and nice cruise. Staff was very nice. Activigiy were very short but organized. Good experience overall.
Stayed 1 night in Nov 2019

5/5 Excellent

Verified traveller
Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and Anna were nice to work with via contact information provided. Highly Recommended!
Stayed 1 night in Aug 2019

3/5 Okay

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall quite good cruise. There was a group of chinese tourist on our boat and so most of the instruction was given by their tour guide in chinese, including spring roll class and tour of the cave, hence we did not understand most of the tour and events on the boat unfortunately and was not able to enjoy it to be best we could like the last time I did the tour with a different company where all the passenger was English speaking. Also, it didn't go to the fishing village where the local people are, as I don't recall seeing that. The activity is a little bit lacking, but if you like relax with nothing much to do then this is the right cruise. Otherwise it would have been a nice 2d1n event. The Rep that helped with the booking, Nancy, was great though and she speaks English and responded super fast, making sure we are booked on the car and the cruise.
Stayed 1 night in Aug 2019

5/5 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took the 2D1N trip on Alisa and loved the activities planned out. Food served was delicious as well. Service was impeccable! We had run into some trouble with our room but Anna followed up with us continuously to ensure we were given the utmost care and arrangements were made immediately so that we will be able to enjoy our stay fully on Alisa cruise! Also, we would like to thank both James, Alex and their crew for making us feel so welcomed and making our anniversary so much more special :)
Stayed 1 night in Apr 2019

5/5 Excellent

Lorna, Cairo, Egypt
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communication and service throughout the experience. We were picked up at our hotel and rode in a comfortable bus to and from the port. The ship was well-appointed and comfortable. We had a couple of small problems with our room that were solved quickly. Staff was professional and knowledgeable as well as fun and energetic. We have already recommended this cruise company to several friends.
Stayed 1 night in Mar 2019

5/5 Excellent

MYONG JEE
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/5 Good

Verified traveller
Stayed 1 night in Jan 2019

5/5 Excellent

Shane
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service of the cruise staff was exemplary. A larger range of activities would have been nice. However, the 2 night cruise was perfect in terms of time on the bay. One night would not have been enough. The food was also very good.
Stayed 2 nights in Dec 2018