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Gray Line Halong Cruise

3.5 star property
Central Ha Long cruise ship connected to a shopping centre, steps from Ha Long International Cruise Port

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Photo gallery for Gray Line Halong Cruise

Breakfast, lunch, dinner served; Fusion cuisine
Front of property
In-room safe, blackout curtains, free WiFi
Kayaking
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite Cabin with Terrace

In-room safe, blackout curtains, free WiFi

Suite Cabin with Terrace

Highlights

Balcony
Garden
Air conditioning
Connecting rooms available
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Balcony

In-room safe, blackout curtains, free WiFi

Deluxe Room, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Premium bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite, Terrace

In-room safe, blackout curtains, free WiFi

Family Suite, Terrace

Highlights

Balcony
Garden
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
2 bedrooms
Blackout curtains
  • 38 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Cabin

View from room

Deluxe Cabin

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 16 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
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About the area

Map
Halong International Cruise Port, Ha Long, Quang Ninh

What's nearby

  • Ha Long International Cruise Port - 2 min walk - 0.2 km
  • Dragon Park - 8 min walk - 0.7 km
  • Bai Chay Beach - 10 min walk - 0.9 km
  • Halong Bay Marina - 4 min drive - 3.7 km
  • Ha Long Night Market - 5 min drive - 5.1 km

Getting around

  • Cai Lan Station - 12 min drive
  • Haiphong (HPH-Cat Bi) - 58 min drive

Restaurants

  • ‪Wyndham Legend Halong Hotel - ‬11 min walk
  • ‪Good Café - ‬14 min walk
  • ‪Typhoon Water Park Sunworld Hạ Long - ‬13 min walk
  • ‪Nhà Hàng Hồng Hạnh 3 - ‬15 min walk
  • ‪Lau-Hai San Tuoi Song - Song Nghĩa 68 Restaurant - ‬14 min walk

About this property

Gray Line Halong Cruise

Cruise ship near Ha Long International Cruise Port
Located close to Dragon Park and Typhoon Water Park, Gray Line Halong Cruise provides a free breakfast buffet, a free daily manager's reception and a rooftop terrace. Treat yourself to spa services, such as a body wrap, a massage or a body scrub. The on-site Fusion cuisine restaurant, Restaurant, offers breakfast, brunch, lunch and dinner. In addition to 2 coffee shops/cafes and 2 bars, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A TV in reception, a 24-hour front desk and luggage storage
Room features
All guest rooms at Gray Line Halong Cruise have comforts, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers

Languages

English, French, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 450 kilometres
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Restaurant

Things to do

  • TV in common areas

Family friendly

  • Free babysitting

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • On the bay
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 1 PM
Early check-in subject to availability
Early check-in fee: VND 6800000
Late check-in subject to availability
Late check-in fee: VND 8600000 for check-in between 1 PM and 3 PM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This cruise ship's itinerary includes the following: Arrive at Tuan Chau Marina by 12:10 PM for embarkation. After lunch, cruise on South East Halong Bay, then swimming at Titop island. Visit Luon Grotto for row boating or kayaking, then reboard for evening activities, dinner, and overnight aboard the ship. Day 2: After Tai Chi and light breakfast, head to a little known cave in Halong Bay: Maze Cave. After check-out, buffet brunch is served while returning to Tuan Chau Wharf for disembarkation by 11:45 AM.
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter or at Hanoi Opera House, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 7:45 AM and 8:15 AM, at USD 25 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 675000.00

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 1175000 per room (one-way)
  • Early check-in fee: VND 6800000 (subject to availability)
  • Late check-in fee: VND 8600000 for check-in between 1 PM and 3 PM
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gray Line Cruise
Gray Line Cruise Halong
Gray Line Halong
Gray Line Halong Cruise
Halong Gray Line Cruise
Gray Line Halong Cruise Ha Long
Gray Line Halong Ha Long
Gray Line Halong
Cruise Gray Line Halong Cruise Ha Long
Ha Long Gray Line Halong Cruise Cruise
Cruise Gray Line Halong Cruise
Gray Line Halong Ha Long
Gray Line Halong Cruise Cruise
Gray Line Halong Cruise Ha Long
Gray Line Halong Cruise Cruise Ha Long

Frequently asked questions

Is Gray Line Halong Cruise pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gray Line Halong Cruise?

Self-parking is free at this property.

What time is check-in at Gray Line Halong Cruise?

Check-in start time: 12:30 PM; check-in end time: 1 PM. Early check-in is available for a fee of VND 6800000 (subject to availability). Late check-in is available from 1 PM to 3 PM for a fee of VND 8600000.

What time is check-out at Gray Line Halong Cruise?

Checkout is at 11:30 AM.

Does Gray Line Halong Cruise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1175000 per room applies.

Where is Gray Line Halong Cruise located?

Located in Bai Chay, this cruise ship is within a 10-minute walk of Ha Long International Cruise Port and Dragon Park. Typhoon Water Park and Ha Long Night Market are also within 6 mi (10 km).

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Gray Line Halong Cruise Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 152 reviews
Rating 8 - Good. 62 out of 152 reviews
Rating 6 - Okay. 14 out of 152 reviews
Rating 4 - Poor. 3 out of 152 reviews
Rating 2 - Terrible. 2 out of 152 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10

It was a wonderful experience had by both of us thankyou to all involved
Stayed 1 night in Mar 2020

8/10

We loved the boat which was wxtr
Stayed 1 night in Mar 2020

6/10

The room wasn't as good as expected. Aircon wasn't working well. Food options weren't much as we were vegetarians.
Stayed 1 night in Aug 2019

8/10

Stayed 1 night in Dec 2019

8/10

Staff was Super friendly at the start. But after we disembarked it was totally opposite. Food portions are just minimulny.
Stayed 1 night in Dec 2019

10/10

人員服務很用心, 但住宿環境普通, 整體收費算合理,不到超值
Stayed 1 night in Nov 2019

8/10

My stay is comfortable but the only thing ti suggest is there is no hot water all the time for your tea if you need them the bartender always said no more hot water all finished so you will until meal has to be serve
Stayed 2 nights in Oct 2019

8/10

行程有時鬆散有時緊湊，如果可以在精準一點就更好，服務不錯
Stayed 1 night in Oct 2019

6/10

我原本預訂了2天的郵輪行程，出發前，意外的被GrayLine告知當天已經接待了其他的團客，所以我只能被迫更改日期或是取消行程。但是GrayLine很盡責地替我安排了其他同等級的郵輪行程，叫作Halong Phoenix Cruiser Day Tour。 Phoenix Cruise的導遊很棒！解說很詳細，也很負責，郵輪上的餐點也不錯！ 美中不足的是：原本郵輪上的旅客大概只有10位。第一天吃午餐時，忽然默默地多了許多陌生人，讓郵輪客滿了，這些陌生人似乎是船員的家人，剛好郵輪上還有空房，所以一起上郵輪同樂。雖然大部分的時間，他們沒有跟我們一起參與島上或海上的活動，不會影響旅客的行程，但因為船員的家人帶了好幾個孩子來，孩子們會在甲板上玩耍，跑來跑去，尖叫嘻笑，讓其他遊客無法好好享受安靜的海上時刻。晚餐時，他們佔據了整個餐廳開 family party，一直到深夜才結束，讓原本的旅客都不好意思去打擾他們。雖然郵輪上的服務很好，但這樣的感受真是太奇怪了！如果船員能夠提前徵詢旅客們的同意，或是事先告知旅客，這樣才是比較尊重旅客的作法。
Stayed 1 night in Sep 2019

8/10

ガイドの人が丁寧でよかった。アクティビティ・食事はそこそこでした。ただし、ツアー中はWIFIが使えなかった。
Stayed 1 night in Sep 2019

10/10

Barco pequeño y muy recomendable. Excelente atención y comida. Personal muy atento. Actividades incluídas. Por poner un pero, no había wifi disponible y fue un hándicap aunque hicieron lo posible para que nos pudiéramos conectar y solucionar vuelos pendientes. Más que suficiente para 1 o 2 noches.
Stayed 2 nights in Sep 2019

8/10

キレイで豪華なクルーズではないですが、スタッフが親切で素敵な体験ができました。シャワーの水圧が低く使いものにならなかったのが残念です。ご飯は美味しい方だと思います。
Stayed 1 night in Aug 2019

10/10

Stayed 1 night in Aug 2019

8/10

Stayed 1 night in Aug 2019

8/10

the cruise is ok, the ha long bay is beautiful ,the tour is good
Stayed 1 night in Jul 2019

10/10

My wife and I stayed in one of the cabins with a terrace overnight and really enjoy it. From the terrace we took so many beautiful pictures of the bay. The cabin was clean and the bathroom had a spa tub that worked. The cabin had a nice big window right in front of the bed where we could just lay in bed and still see the bay mountains. We enjoyed the food and thought the whole cruise was great. So, we recommend Gray Line Cruises. I looked at a lot of cruises and decided that this one seemed a good price for being highly recommended by many of their other customers. And, we were very glad we did.
Stayed 1 night in Jul 2019

2/10

Ciężko opisać poziom dramatu tego miejsca. Statek jest okrutnie stary, nie wygląda absolutnie tak jak na zdjęciach. Wszystko się sypie. Brakuje gorącej wody podprysznicem. Po chwili wody nie było. Jedzenie to smutny żart. Obsługa w żadnym stopniu nie zna sngielskirgo!!!!
Stayed 1 night in Jul 2019

10/10

Stayed 1 night in Jul 2019

10/10

Overall we had a great tour, highly recommend it. We got the transfer from Hanoi, picked up at the hotel by a cheery guide called Sunny Day, who was fantastic and helpful throughout the whole trip. The crew were very polite and again helpful. The room was comfortable. Great value for money.
Stayed 1 night in Jul 2019

8/10

It was a good experiencie. Vietnam food is awesome and Halong Bay is beautiful.
Stayed 1 night in Jun 2019

10/10

Stayed 1 night in May 2019

10/10

Gray Cruise ist grundsolide, sauber, freundlich. Die Kabinen sind bequem und gut klimatisiert. Das es keine Luxus Cruise ist merkt man vielleicht am essen, das eher bodenständig aber lecker ist, aber natürlich auch am guten Preis. Wir hatten eine tolle Reise, Anfang Juni war es nicht so voll wie vielleicht zu anderer Zeit. Personal sehr aufmerksam, essen war ebenfalls gut, allerdings eher westlich als asiatisch. Die Aktivitäten waren OK, die Höhlen Besichtigung war allerdings spektakulär. Empfehlung wenn man nicht den Riesen Luxus braucht, aber trotzdem uneingeschränkt die halong Bucht genießen will.
Stayed 1 night in May 2019

10/10

Stayed 1 night in May 2019

10/10

Cruise is definitely the best way to see the area, as there’s not a lot to do otherwise. It is very good value for money, considering the activities you get to experience and the amount of food you get. We stayed for 2 days/1 night and got to hike Ti-top island, kayak through Lyon cave and visit the largest cave discovered in Halong bay. We were fed 4 times in total; lunch on arrival, dinner, early morning breakfast and light lunch before departure. The room on the cruise is adequate and clean enough. Obviously not 5* hotel standard but it is in line with a small cruise expectation. One thing to be mindful of drinks is not included, you get one bottle of free water each in the room but everything else is billed at the end of the stay. The prices of alcoholic drinks are normal London prices so do not expect the Vietnam prices. I would recommend this tour to my friends & family and would be happy to go on the cruise again.
Stayed 1 night in May 2019

8/10

L organisation est très bien ficelé, via un supplément on peut passer vous prendre à l aéroport pour rejoindre l' agence. Depuis l'agence une navette vous emmène au bateau. Ce dernier est l'une des plus confortable que j'ai pu voir pendant le séjour. Les repas et les activités sont inclus.
Stayed 1 night in May 2019