Novotel Ha Long Bay

4.0 star property
Upscale bayside hotel, walk to Bai Chay Beach

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Novotel Ha Long Bay

Photo gallery for Novotel Ha Long Bay

Exterior
Exterior
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; pool views
Exterior

Overview of Novotel Ha Long Bay

Reviews
8.4

Very good

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • GymGymGym
The price is S$56
Price available on 31/03/2024

Explore the area

160 Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh, 36000
  • Popular LocationCông Viên Hoàng Gia - Royal Amusement Park1 min walk
  • Popular LocationNovotel Lobby Bar1 min walk
  • Popular LocationSquare Restaurant1 min walk
  • Popular LocationPool Bar1 min walk
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Room options

Standard Twin Room, 2 Single Beds, Bathtub

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

Superior Room, 2 Single Beds, Balcony

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • Bay view
  • Sleeps 4
  • 2 Single Beds

Superior Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 33.1 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, 2 Single Beds

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • Bay view
  • Sleeps 4
  • 2 Single Beds

Standard Twin Room, 2 Single Beds

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

Executive Room, 1 King Bed

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
Blackout curtains
Eco-friendly toiletries
  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Memory foam bed
Blackout curtains
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Ha Long

Novotel Ha Long Bay is located in Bai Chay, a neighbourhood in Ha Long, and is in the entertainment district and near the beach. Ha Long International Cruise Port and Halong Bay Marina are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Sun World Ha Long Park and Typhoon Water Park. Bai Chay Beach and Ha Long Night Market are two other places to visit that come recommended. Looking to get your feet wet? Kayaking and boat tours adventures can be found near the property.

What's nearby

  • Bai Chay Beach - 8 min walk
  • Sun World Ha Long Park - 9 min walk
  • Ha Long International Cruise Port - 3 min drive
  • Ha Long Night Market - 3 min drive
  • Halong Bay Marina - 8 min drive

Getting around

  • Ga Ha Long Station - 11 min drive
  • Haiphong (HPH-Cat Bi) - 53 min drive

Restaurants

  • Công Viên Hoàng Gia - Royal Amusement Park - 1 min walk
  • Papa‘s BBQ - 4 min walk
  • Thăng Long Restaurant - 9 min walk
  • Cong Ca Phe - 7 min walk
  • Kinhdo Restaurant - 9 min walk

About this property

Novotel Ha Long Bay

Upscale hotel near Bai Chay Beach
Located close to Sun World Ha Long Park and Typhoon Water Park, Novotel Ha Long Bay provides a poolside bar, a terrace and shopping on-site. The on-site restaurant, Square restaurant, features ocean views and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • Concierge services, a banquet hall and luggage storage
Room features
All 225 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and dressing gowns.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and free tea bags/instant coffee

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM–10 AM for a fee: VND 425,000 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge Bar
  • Poolside bar
  • Square restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,090 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 800000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 425000 per person
  • Airport shuttle fee: VND 1190000 per vehicle (one-way)
  • Rollaway bed fee: VND 800000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ha Long Bay Novotel
Novotel Ha Long Bay
Novotel Hotel Ha Long Bay
Novotel Ha Long Bay Hotel Halong Bay
Novotel Halong Bay
Novotel Ha Long Bay Hotel
Novotel Ha Hotel
Novotel Ha
Novotel Ha Long Bay Hotel
Hotel Novotel Ha Long Bay Ha Long
Ha Long Novotel Ha Long Bay Hotel
Hotel Novotel Ha Long Bay
Novotel Ha Long Bay Ha Long
Novotel Hotel
Novotel
Novotel Ha Long Bay Hotel
Novotel Ha Long Bay Ha Long
Novotel Ha Long Bay Hotel Ha Long

Frequently asked questions

Does Novotel Ha Long Bay have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Novotel Ha Long Bay?

As of 28 Mar,2024, prices found for a 1-night stay for 2 adults at Novotel Ha Long Bay on 31 Mar,2024 start from S$55.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Ha Long Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Ha Long Bay?

Self-parking is free at this property.

What time is check-in at Novotel Ha Long Bay?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Novotel Ha Long Bay?

Checkout is at noon.

Does Novotel Ha Long Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1190000 per vehicle applies.

Where is Novotel Ha Long Bay located?

Located in Bai Chay, this hotel is within a 10-minute walk of Bai Chay Beach and Sun World Ha Long Park. Typhoon Water Park and Ha Long International Cruise Port are also within 1 mi (2 km).

Novotel Ha Long Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 372 reviews" "
Rating 8 - Good. 127 out of 372 reviews" "
Rating 6 - Okay. 40 out of 372 reviews" "
Rating 4 - Poor. 16 out of 372 reviews" "
Rating 2 - Terrible. 14 out of 372 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Van Duc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi
Stayed 2 nights in Dec 2023

6/10 Okay

nelly

Stayed 2 nights in Nov 2023

10/10 Excellent

husna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the food in their restaurant was lovely.
Stayed 2 nights in Nov 2023

6/10 Okay

Jessica

Liked: Cleanliness
Stayed 3 nights in Nov 2023

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service
We booked a family Deluxe Room at the hotel at it stated it slept 4 people and came with a Sofa Bed and a day Bed. The Sofa bed ended up being a bench that the hotel wanted to charge us for. After confirming that the 'Sofa Bed' was included in the booking they wanted to charge us for the sheets and pillow for it?? The room was really nice, but the information on the booking was incorrect and our older son was not able to sleep on a bench for a few nights. We ended up checking out after an hour and took a loss on the booking as I was not able to get a refund. I booked a hotel down the block that was more comfortable and accommodating. I was very disappointed with Novotel as the hotel was completely empty and they could have provided us with a room that would have worked for my family. Especially when the booking stated it slept 4 people and came with a Sofa Bed...which it did not. Very disappointed in the service provided.
Stayed 2 nights in Nov 2023

8/10 Good

Nigel

Travelled with partner
Liked: Amenities
Bar food ok not restaurant food some unavailable told us 20 minutes after we ordered chicken was so tough couldn’t eat it
Stayed 3 nights in Oct 2023

4/10 Poor

Estee

Travelled with family
Disliked: Staff & service, property conditions & facilities
This was meant to be a four star hotel but I didnt think it was. First of all, the greeting was awful. It was that bad, I wouldnt consider I had a greet and meet. Staff looks disengaged. There was a smell to the hotel. Rooms were old and wooden floors were creaking. The lift doors could really do with a clean. There isn't much lighting in the rooms or the halls. It was very dim all round. The hotel location as it was near the beach clubs, not only you heard some of the music but you would feel the vibration at night. Check in and check out was easy and quick though. Food was expensive than anything at the hotel as expected so I just went outside for food. Even then it is a lot less options than in the centre. Its meant to be opposite the Ha long night market and I thought there would be food stalls and others but there isnt much so we ended up going to the convienence store. Overall I would never come back to this hotel. It's like a ghost town.
Stayed 3 nights in Sep 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the food from the restaurant. Hotel staff were helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

XUAN TRU

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Room Design
Stayed 2 nights in Jul 2023