Syrena Cruises

4.0 star property
Upscale cruise ship with free breakfast and rooftop terrace

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Syrena Cruises

Photo gallery for Syrena Cruises

Exterior
Sun deck
Beach/ocean view
Buffet
Spa treatment

Overview of Syrena Cruises

9.0

Wonderful

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is S$376
Price available on 09/04/2024

Check out the area

No. 25 Tuan Chau Marina, Ha Long, Quang Ninh
  • Popular LocationNew Gate Cafe1 min walk
  • Popular LocationBunny’s2 min walk
  • Popular LocationLagenda restoran8 min walk
  • Popular LocationNhà Hàng Hồng Châu13 min walk
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Room options

Luxury Suite with Spa Bath S2

cleanliness

Highlights

Soundproofed
Air conditioning
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Bidet
Bathrobes
  • Sleeps 4
  • 1 Double Bed

Luxury Suite with Spa Bath S1

cleanliness

Highlights

Soundproofed
Air conditioning
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
Hairdryer
Private bathroom
  • 21 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed

Deluxe Double or Twin Room S2 - Private Balcony

cleanliness

Highlights

Soundproofed
Air conditioning
Premium bedding
Hairdryer
Private bathroom
Bidet
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Deluxe Double or Twin Room S2 - Ocean View

cleanliness

Highlights

Soundproofed
Air conditioning
Premium bedding
Hairdryer
Rainfall showerhead
Bidet
Private bathroom
Free bottled water
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

Deluxe Double or Twin Room S1 - Ocean View

cleanliness

Highlights

Soundproofed
Air conditioning
Premium bedding
Hairdryer
Rainfall showerhead
Bidet
Private bathroom
Free bottled water
  • 15 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

Deluxe Double or Twin Room S1 - Private Balcony

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Down duvet
Premium bedding
Hairdryer
Private bathroom
  • 15 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Ha Long

Syrena Cruises is located in Ha Long. Cat Ba National Park and Tuan Chau Beach reflect the area's natural beauty and area attractions include Tuan Chau Park and Sun World Ha Long Park.

What's nearby

  • Tuan Chau Beach - 3 min walk
  • Tuan Chau Amphitheater - 6 min walk
  • Ha Long Night Market - 10 min drive
  • Sun World Ha Long Park - 13 min drive
  • Bai Chay Beach - 19 min drive

Getting around

  • Ga Ha Long Station - 14 min drive
  • Haiphong (HPH-Cat Bi) - 41 min drive

Restaurants

  • Ẩm Thực Làng Chài Hạ Long - 10 min drive
  • Bunny’s - 2 min walk
  • Vintage 198x - 9 min drive
  • Diamond Restaurant - 10 min drive
  • Magnolia Restaurant - 11 min drive

About this property

Syrena Cruises

Upscale family-friendly cruise ship
Free continental breakfast, a rooftop terrace and a coffee shop/cafe are just a few of the amenities provided at Syrena Cruises. The on-site restaurant, Lotus, features Vietnamese cuisine. Enjoy on-site activities, such as spelunking, boat tours and kayaking. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • A round-trip airport shuttle (surcharge), concierge services and a 24-hour front desk
  • Meeting rooms, tour/ticket information and wedding services
  • A TV in reception, a front desk safe and luggage storage
Room features
All guest rooms at Syrena Cruises have thoughtful touches, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM–7:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lotus

Things to do

  • Arcade/game room
  • Boat tours
  • Kayaking
  • Spelunking
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This cruise ship's 1 night, 2 days itinerary includes the following: Day 1: Arrive at International Tuan Chau Harbour by noon for embarkation. Cruise to South East Halong Bay. At 3 PM, visit Luon Cave via a traditional bamboo boat or enjoy kayaking. At 3:45 PM, visit Titop Island to swim or relax on the beach, and return to the cruise ship at 5 PM. Dinner and evening activities on board. Day 2: After Tai Chi and a light breakfast, visit Bo Nau Cave and transfer by tender to Surprise Cave. After check-out, a buffet brunch is served at 9:30 AM as the boat returns to Tuan Chau Wharf for disembarkation at 10:30 AM.
This cruise ship's 2 nights, 3 days itinerary includes the following: Day 1: Arrive at Tuan Chau Wharf by noon PM for embarkation. During lunch, cruise to South East Halong Bay. At 2:30 PM, the cruise stops at Bo Nau Cave. Transfer by tender to Surprise Cave. Next, visit Titop Island to swim or relax on the beach. At 4:45 PM, reboard the cruise for dinner and evening activities. Day 2: After a Tai Chi session and breakfast, transfer to the day boat at 8:30 AM; the day boat will pass through Cua Van fishing village and guests can kayak at the Trong Cave area. Return to the cruise for lunch. Visit the Halong pearl farm at 2:30 PM, then return to the cruise at 4:30 PM. Dinner and evening activities on board. Day 3: After a Tai Chi session and light breakfast, visit Luồn cave via traditional bamboo boat at 8 AM. After check-out, a buffet brunch is served at 9:15 AM. Transfer by tender back to Tuan Chau Harbour for disembarkation at 10:45 AM.
Guests must contact this cruise ship 2 days in advance to arrange transportation from Hanoi- Old Quarter, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 8 AM and noon, at USD 25 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 2700000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 100 per person (one way)
  • Airport shuttle fee per child: USD 60 (one-way), (from 6 to 11 years old)
  • Rollaway bed fee: USD 2700000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Syrena Cruises
Syrena Cruises Boat
Syrena Cruises Boat Halong
Syrena Cruises Halong
Syrena Cruises Cruise
Syrena Cruises Boat Ha Long
Syrena Cruises Boat
Syrena Cruises Ha Long
Cruise Syrena Cruises Ha Long
Ha Long Syrena Cruises Cruise
Cruise Syrena Cruises
Syrena Cruises Ha Long
Syrena Cruises Cruise Ha Long

Frequently asked questions

Is Syrena Cruises pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Syrena Cruises?

As of 28 Mar,2024, prices found for a 1-night stay for 2 adults at Syrena Cruises on 15 Apr,2024 start from S$376.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Syrena Cruises?

Check-in start time: 11:00 AM; check-in end time: 12:30 PM. After-hours check-in is not available.

What time is check-out at Syrena Cruises?

Checkout is at 10:30 AM.

Does Syrena Cruises provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 100 per person applies.

Where is Syrena Cruises located?

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.

Syrena Cruises Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 31 reviews" "
Rating 8 - Good. 10 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Staff and service was excellent, However our room was very cramped and the double bed suffered from a gap in the middle. The boat was in ok condition, the food and bar service was ok. I would recommend spend a bit more money and getting on one of the larger boats
Stayed 1 night in Dec 2019

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service and food
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing and service was incredible. The only thing I wish was washroom can be separated by a door rather than a curtain
Stayed 1 night in Nov 2019

10/10 Excellent

NT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were all nice and friendly. Food and beverage were excellent. They also produced inexpensive food upon requests. The rooms were big, clean and tidy. I was so happy to have a bathroom with a big window, so that I could enjoy the view of Ha Long Bay while taking a shower. The wood structure was a bit outdated, but overall still quite cozy.
Stayed 1 night in Nov 2019

8/10 Good

Cuong, Australia

Liked: Cleanliness, room comfort
Very touristy activities and crowded. Some random staff shouting at me to get out of my room for checkout with an hour left to go! Could not speak English so he just waved his hand and shouted checkout checkout repeatedly! Food is ok for catering style and buffet. The views of Ha Long which is what you do this for is fantastic especially at night and in the morning sun.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good arrangement, staff is kind & helpful. Wifi on boat is weak.
Stayed 1 night in Dec 2018

10/10 Excellent

Wendy, Buderim, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fantastic about this overnight experience with Syrena Cruises. The staff were very attentive and nothing was a problem for them. We had a room with a balcony with a fantastic view of the limestone islands jutting out of the water. The meals were beautiful and we also did a cooking lesson with spring rolls. The activities were also great. We walked through a huge cave, swam at a beach and there was a chance to climb a hill to a temple. We also did tai chi early in the morning. I would definitely recommend Syrena Cruises.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely trip. Enjoyed the cruise and the food. Thanks
Stayed 2 nights in May 2018

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boat, great staff.
Really nice trip made even better by the great staff. The only disappointing thing was the wait for the transfer back to Hanoi but otherwise a really highly recommended cruise.
Stayed 1 night in Dec 2017

10/10 Excellent

Elaine, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable stay
Syrena cruise staff were all very helpful & very friendly. The Syrena van that picked us up from our hotel in Hanoi was big & comfy, (plenty of room for luggage) with free wifi & bottled water which were very handy for the almost 4 hours trip to Halong bay. The Syrena staff helped us carry our luggage onto the boat, we were very well looked after. We had a double room with balcony for added privacy. We had our designated dining table in the dining room with little flags representing the country were the guests were from. There's plenty of good food. On the first day, we visited places like the Surprise Cave, really surprising as it is huge, the views from the outside decks were excellent. Then visited the Ti Top island, climbing up the top is all worth it, for another magnificent views of Halong bay! Had fun & good exercise at the same time! Then dinner time, more good food on the boat with food demonstration & actual guests participation in Vietnamese spring roll making. 2nd day, taichi on the deck, early breakfast then kayaking & cruising on a sampan boat along Luon tunnel caves. Then brunch before check out. A wonderful experience indeed. Thumbs up & best wishes to Syrena Cruise.
Stayed 1 night in Oct 2017