Front of property

Reviews of Verdure Lotus Cruises

4.5 out of 5
Verdure Lotus Cruises
Lo 28, Cang Don Khach Quoc Te Tuan Chau, Phuong Ngoc Chau, Ha Long, Quang Ninh

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Olsi

Stayed 1 night in Jul 2023

2/10 Terrible

Anand

Stayed 1 night in May 2022

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2022

8/10 Good

Jonah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Peter Lee (Mr.) on 12 Feb,2020
Dear Valued Customer, Thank you very much for taking the time to leave us such a lovely review following from your stay with us. I am so pleased to know that you enjoyed a perfect visit, and to read that you felt very well cared for. I am truly fortunate to have a wonderful team working with me, who are dedicated to caring for our guests, ensuring a warm, attentive, and highly professional service. We are always looking for opportunities to exceed our guests ‘expectations wherever we can, and so it is brilliant to read you describe your experience as amazing. It is fantastic to learn that you found the hotel very much to your liking. I very much hope that we will continue to be an oasis of calm for you on your future visits to the Halong Bay. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious, clean and well equipped. The food on board is anazing, even when out on day trips the food is excellent. Great team all staff are very helpful and friendly.
Stayed 2 nights in Jan 2020
Response from Vincent Hoang on 17 Jan,2020
Dear Valued Customer ,Thank you so much for staying with us and posting a nice review on Expedia.com. We are so happy with your recommendation of our cruise service. It was great to hear that you enjoyed your recent vacation. Please do let us know when your plans bring you back to Halong Bay. I would be delighted to assist with the details of your stay to ensure another exceptional experience in Vietnam! We are looking forward to welcoming you back to Dynasty Of The Seas in the near future! Many Thanks and Best Regards

10/10 Excellent

Thi thanh ha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The stay was great, we had excellents moments ... Thank you for all of Dynasty Cruise Team , we would like to be back !
Stayed 1 night in Aug 2019
Response from Jenny on 22 Aug,2019
Dear Ms. Thanh Ha, Thank you very much for taking the time to share such a wonderful feedback with us and with the Hotels.com travelers. It is very pleasing to know that you had a good overall experience at Dynasty Cruise and particularly enjoyed our atmosphere. We are humbled by your compliments. You kind words will definitely motivate them to continue on striving harder for excellence. We would be glad to have you back at our hotel again in the near future. Warm regards,

4/10 Poor

Masashi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
スンソット洞窟とティートップ島に行くと旅程に載っていたので期待していたのですが、両方行きませんでした。 1日目と2日目のアクティビティは場所が違うだけでほぼ同じで、浮島のような場所からカヤック(またはボート)かスイミングでした。 どちらかの日に鍾乳洞に寄るなどアクティビティを変えたらもっと満足度が上がると思います。 食事も美味しいとはいえません。 お部屋の装飾やスタッフさんの対応は良かったです。 どうもありがとうございました。
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During cruise journey, It was fantasy time. It was my first cruise trip and result is perfect. Nice facility, beautiful landscape were delighted us. Thank you every attendent in dynasty cruise.
Stayed 1 night in Nov 2019
Response from Anna Nguyen on 2 Dec,2019
Dear Valued Customer ,Thank you so much for staying with us and posting a nice review on Expedia.com. We are so happy with your recommendation of our cruise service. It was great to hear that you enjoyed your recent vacation. Please do let us know when your plans bring you back to Halong Bay. I would be delighted to assist with the details of your stay to ensure another exceptional experience in Vietnam! We are looking forward to welcoming you back to Dynasty Of The Seas in the near future! Many Thanks and Best Regards

10/10 Excellent

飛鳥, 日本

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
クルーズの中はもちろん豪華で優雅な時間を過ごせたが、素敵なツアーガイドさんのおかげでハロン湾の洞窟探検やカヤック、ハイキング、海水浴もとても楽しめた。添乗員さんも笑顔で丁寧に対応をしていただきました。最高の二日間をありがとうございました!
Stayed 1 night in Aug 2019
Response from Peter Lee (Mr.) on 12 Feb,2020
Dear Valued Customers, On behalf of the Dynasty of the seas cruises, I would like to share our gratitude with you for your recent stay at our cruises. I am very happy when know that you had a pleasant and enjoyable stay at our Cruises. Our team always try their best to provide the best service as we can, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our cruises, we will welcome you and deliver the better and better our service. Looking forward to meeting you at your return trip to Hanoi. Wish you have a nice day! Kind regards,

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una experiencia muy placentera
Camarotes muy espaciosos y elegantes, la tripulación muy atenta y servicial en todo momento y el recorrido por la bahía de Halong es espectacular.
Stayed 1 night in Aug 2019
Response from Dynasty's Management Team on 19 Aug,2019
Dear Mr & Ms. Pablo, Thank you for your review and sharing your thoughts & many thanks for recently chosen to stay with Dynasty of the Seas and we are definitely hoping your journey to be comfortable, experienced, safety & fun. And thank you again for chosen Dynasty Cruises, we trust your last stayed have been the same with this review and hope that you will continuing to use and recommend our cruises & services for your friend's holiday needs in the near future. Yours Sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very clean! Overall it is a really recommendable trip!
Stayed 1 night in Aug 2019
Response from Dynasty of the Sea's Team on 15 Aug,2019
Dear Our Valued Clients, Greetings from Dynasty of the Seas & thank you very much for recently chosen to stay with Dynasty Cruises and i am definitely hoping your journey to be comfortable, experienced, safe & fun, ... At Dynasty Cruises, we always strive to provide to oversea customers and special you a short beautiful experienced holiday in Halong Bay & Bai Tu Long Bay with most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Dynasty of the Seas Cruises, we trust your recently stayed have been enjoyed, happy, fun and hope that you will continuing to use and recommend our company services for your/your friend's holiday needs in the near future. Yours Sincerely,