Era Cruises

Photo gallery for Era Cruises

Featured image
Terrace/patio
Terrace/patio
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Era Cruises

Era Cruises

4 out of 5

4.9/5 Exceptional

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks
Cat Hai Island, Got Wharf, Hai Phong

Explore the area

  • Popular LocationCat Ba National Park28 min drive
  • AirportHaiphong (HPH-Cat Bi)38 min drive
  • Popular LocationDolphin Club45 min drive
  • Popular LocationTuan Chau Amphitheater47 min drive

Choose dates to view prices

About this area

Hai Phong

Located in Hai Phong, Era Cruises is near the airport and by the sea. Cannon Fort and Hai Phong Opera House are local landmarks, and travellers looking to shop may want to visit Parkson TD Plaza and Aeon mall lê chân hải phòng.

What's nearby

  • Cat Ba National Park - 28 min drive
  • Dolphin Club - 45 min drive
  • Tuan Chau Beach - 46 min drive
  • Tuan Chau Amphitheater - 47 min drive
  • Tung Thu Beach - 49 min drive

Getting around

  • Hai Phong Train Station - 30 min drive
  • Haiphong (HPH-Cat Bi) - 38 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant with a bar offering local and international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Era Cruises

4-star Hai Phong cruise ship in Cat Hai with free breakfast
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free cruise ship. Free continental breakfast and free WiFi in public areas are also provided. Additionally, massage/treatment rooms, 24-hour room service and concierge services are on-site. All 18 rooms boast jetted bathtubs, and offer 24-hour room service and TVs. Minibars, coffee makers and free bottled water are among the other amenities available to guests.
Era Cruises offers 18 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Business-friendly amenities include desks and telephones. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, slippers and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the cruise ship include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Pick-up airport shuttle (surcharge) from 7:30 AM to 10:00 AM
  • Local area shuttle (surcharge) up to 160 kilometers
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:00 AM–7:00 AM
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Kayaking
  • Spa services

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage/treatment rooms
  • Treatment room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Shower/bathtub combination

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 11:30 AM - noon
Minimum check-in age - 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1362000.00

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 940000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Guests must transfer via shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Hai Phong
Era Cruises Cruise Hai Phong

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 31 out of 35 reviews
5 - Excellent 89%
Rating 4 - Good. 3 out of 35 reviews
4 - Good 9%
Rating 3 - Okay. 1 out of 35 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 35 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 35 reviews
1 - Terrible 0%

4.6/5

Cleanliness

5.0/5

Staff & service

4.8/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time
Staff was fabulous, cruise was incredible so glad we did the 2 night cruise. Every guests that was leaving after the one night wished they booked 2 nights. Food was very good and plentiful. 2nd day we were on the large day boot the took us around on land. Best is to wake up in bed and look out from our floor to ceiling windows at the unobstructed view
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from limousine bus pick up to quality of room on the boat. Very happy overall 😃
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cruise and staff
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ERA Cruises provide luxury accommodation fabulous food and a good choice of activities. If anything Jimmy and staff are inclined to be over attentive constantly checking every meal and activity. Jimmy goes around to every customer personally. We had a fantastic time and I could not recommend enough definitely 10/10
Stayed 1 night in Nov 2019