Haines Hotels from S$216

"Christine was WONDERFUL! She helped us store our bags before our rooms were ready and was so friendly. The next morning the woman working the desk was an absolute nightmare. She was so rude and made us feel shameful that we didn’t pre-book a taxi. She didn’t stop at just one insult-she just kept them coming. As a person who manages a team in the hospitality industry I would be so embarrassed if any of my staff ever treated a guest with such disrespect. "

"The hotel and room were very nice. Only issues were that they said they offered coffee and hot water in the reception area but the hot water dispenser was empty the whole time I stayed there and I saw no coffee. The room was overpriced."

"Great room, great breakfast and staff. The check-in procedure was odd, as there's no office onsite nor is the hotel name on the building. You'll need to make appointment to meet with the hotel owner for him to give you your key and code."

"I stayed here the night before I caught the ferry and it was fantastically comfortable. The only issue that I had, and it was very minor, was finding the check-in instructions, but it was no trouble - another guest showed me the way. Well, there was a second issue. The driveway is very steep with some very sharp turns. I had everything I owned in the back of my pickup, so with the added weight, it was problematic for me to maneuver the driveway. If I'd known, I would have parked on the road and walked up, found my room, planned my route, and then driven in. If the weather had been different, it would have been a problem. All of that said, I loved it and I would absolutely both recommend it and stay there again. "

"A great place to stay! The hotel combined two of the officer's quarters from Fort Seward to make a beautiful building. While the building is from the early 1900s, it is beautifully maintained. The owner is very helpful - he went so far as to dig out a socket wrench to help me with an errant piece of photo equipment. Would definitely stay here again. "