Hakajuku Holidays

staff are great and room we stay in its amazing

Great place to stay Absence of vegetarian options at breakfast and dinner made it a place I would never choose again

Amazing property and experience. Dinner was wonderful too.

The area is beautiful, but quite remote from Hakone attractions. The hotel does not have transportation well coordinated for train pickups and into town, thus you feel remote and disconnected, making the beauty of the surroundings not worth it. The dining is terrific. The rooms are showing signs of aging and need a refresh.

Some of my highlights of this stay were the view, the location, the food, and the service! Those components made for a wonderful stay in Hakone. However, I felt that the room and the hotel seem a bit outdated as a lot of the cabinets were chilling, and there was no air conditioning during our stay. The control panel seems to be broken as the dial didn’t work, but we were later informed that the hotel was running the heat during the time. Fortunately during our visit, Hakone was a bit cooler which the Dyson air fan was helping a little bit. Overall, there were a lot of positives about the hotel that overshadowed the negatives. However, we were expecting a better property condition for the price we paid.