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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.5 out of 5 Wonderful
1,019 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Kitchen
Air conditioning
Pet Friendly
Laundry
Gym

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationSt. Michaelis Church3 min walk
Popular LocationMiniatur Wunderland12 min walk
Popular LocationCap San Diego13 min walk
AirportHamburg (HAM)34 min drive

Choose dates to view prices

  • Deluxe Studio

    Room amenities

    • 36 sq m
    • Studio
    • City view
    • Sleeps 2
    More detailsDeluxe Studio
  • Apartment, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 44 sq m
    • Studio
    • City view
    • Sleeps 4
    More detailsApartment, 1 Bedroom
  • Studio

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Studio
    • Sleeps 2
    More detailsStudio

About this area

Hamburg

Located near the boardwalk, Citadines Michel Hamburg is in Neustadt neighbourhood and is connected to a shopping centre. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travellers looking to shop may want to visit Moenckebergstrasse and Fish Market. Enjoy an event or a match at Millerntor Stadium, and consider making time for Hagenbeck Zoo—a top attraction that's not to be missed.
Visit our Hamburg travel guide
View in a map
Popular Location

What's nearby

  • St. Michaelis Church - 3 min walk
  • St. Pauli Piers - 12 min walk
  • Miniatur Wunderland - 12 min walk
  • Hamburg City Hall - 12 min walk
  • Cap San Diego - 13 min walk

Getting around

  • Sternschanze Station - 4 min drive
  • Stadthausbrücke S-Bahn - 6 min walk
  • AirportHamburg (HAM) - 34 min drive

About this property

Citadines Michel Hamburg

Pet-friendly aparthotel connected to the convention centre in Neustadt, walk to St. Michaelis Church
Along with a fitness centre, this smoke-free aparthotel has a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a meeting room. Each apartment provides a kitchen with a fridge, a hob, a microwave and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include free WiFi and an iPod dock. Housekeeping is available on request.
Citadines Michel Hamburg offers 127 forms of air-conditioned accommodation with iPod docking stations and a safe. Beds feature premium bedding. 32-inch Flat-screen televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self-parking: EUR 19 per night
  • Off-site parking (reservations required)
  • Accessible parking
  • Electric car charging station

Family friendly

  • Children stay free
  • Free cot/infant bed
  • High chair
  • Art supplies

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle
  • Cleaning supplies
  • Water dispenser

Dining

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 14 for adults and EUR 7 for children
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Towels provided
  • Toilet paper
  • Soap
  • Shampoo
  • Hairdryer

Entertainment

  • 32-inch flat-screen TV with satellite service
  • TV in a common area
  • iPod docking station

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near a laundromat

Work spaces

  • 24-hour business centre
  • 1 meeting room
  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pet friendly

  • EUR 10 per pet per night
  • 2 per room
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Near the boardwalk
  • Near the airport
  • Near a metro station
  • In the city centre
  • In the entertainment district
  • Near the bay

Things to do

  • Fitness centre
  • Designer shops on site
  • Shopping centre on site

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 127 rooms
  • 7 floors
  • 1 building
  • Built in 2014
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
2 per room

Children and extra beds

Children are welcome
Kids stay free! One child 1 year old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 14 for adults and EUR 7 for children (approximately)
  • Self-parking fee: EUR 19 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Weekly housekeeping provided; additional cleaning fee: EUR 19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citadines Michel Hamburg Aparthotel
Citadines Michel Aparthotel
Citadines Michel Hamburg
Citadines Michel Hamburg Hamburg
Citadines Michel Hamburg Aparthotel
Citadines Michel Hamburg Aparthotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at Citadines Michel Hamburg and receive a full refund?
Yes, Citadines Michel Hamburg offers free cancellation on select room rates, because flexibility matters! Please refer to Citadines Michel Hamburg cancellation policy on our site for more details about any exclusions or requirements.
Is Citadines Michel Hamburg pet-friendly?
Yes, this property allows pets (limit 2 per room). There's a fee of EUR 10 per pet, per night.
How much is parking at Citadines Michel Hamburg?
Self-parking is available for EUR 19 per night.
What time is check-in at Citadines Michel Hamburg?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Citadines Michel Hamburg?
Checkout is at 11 AM.
Where is Citadines Michel Hamburg located?
Located in Neustadt, this aparthotel is within a 15-minute walk of St. Michaelis Church, St. Pauli Piers and Miniatur Wunderland. Hamburg City Hall and Moenckebergstrasse are also within 15 minutes. Stadthausbrücke S-Bahn is 6 minutes by foot and Rodingsmarkt U-Bahn is 6 minutes.
4.5
Wonderful
1,019 reviews
5 - Excellent
621
4 - Good
351
3 - Okay
35
2 - Poor
10
1 - Terrible
2

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, amenities
Great room, easy to walk to most places, friendly staff. Only downside was that there was no tea or coffee in the room, but there were free 24hr facilities in the reception area, so that balanced it out.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
greeting at the desk and clear concise info. also very nice apt and very clean
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a brilliant stay at Citadines. Staff were really helpful and accommodating and location was perfect for Christmas Markets. Would definitely recommend this hotel and can not fault it.
Stayed 2 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

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