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Guest reviews

4.3 out of 5 Excellent
951 reviews
Guests rated this property 4.4/5 for cleanliness.

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    4.3
    Excellent
    951 reviews
    5 - Excellent
    481
    4 - Good
    351
    3 - Okay
    86
    2 - Poor
    23
    1 - Terrible
    10

    4.4/5

    Cleanliness

    4.4/5

    Staff & service

    4.3/5

    Amenities

    4.2/5

    Property conditions & facilities

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, room comfort
    Stayed 2 nights in Feb 2020

    2/5 Poor

    Travelled with family and small children
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
    Sad face IconDisliked: Amenities
    Overall hotel is good, but I came here with my kids to enjoy a littler winter vacation and relax at a WARM pool. Well, the pool is anything but warm, it is quite COLD and not suitable at all for relaxing. I find it very misguiding to advertise a pool which only very few will be able to enjoy.
    Stayed 3 nights in Feb 2020

    5/5 Excellent

    Travelled with family
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Fantastic hotel, highly recommended
    The hotel was excellent, the staff were very helpful, friendly and spoke excellent English. The valet parking was very helpful as we had been given a 9 seat people carrier instead of a 7 seat car. The valet staff went above and beyond their duty and managed to fix our car when a seat belt got jammed in the sliding door, saving us a call out and potential issues with the rental company!
    Stayed 4 nights in Feb 2020

    1/5 Terrible

    Business traveller
    Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
    Check-in was terrible.Unfriendly girl on front desk told me that only 50 euro will be charged then 292 USD taken from my card. Never ever give your card details to them,2-3 years ago all the datas were also stolen.There were no slippers in the room, I ve stayed 5 days and only 2 bottles of water given to me as amenities.Each day housekeeper tried to pack my stuff in contrary way which I really dont like to be touched my personal items.Terrible stay only for location is good ; preferribly stay in other hotel in same area.
    Stayed 5 nights in Feb 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Always busy and staff great. Starting to look a bit tired in places but great location
    Stayed 2 nights in Dec 2019

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