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Holiday Inn Hamburg - Hafencity by IHG

4.5 star property
Travelers fuel up with a hearty breakfast at this Hamburg hotel before setting off to explore city landmarks by bike or discover local gems nearby

Choose dates to view prices

Holiday Inn Hamburg - Hafencity is in Hamburg City Center, offering upscale comfort. Guests enjoy breakfast at Open Lobby, gym access, free in-room WiFi, and a business center. Bike rentals make exploring nearby attractions like Miniatur Wunderland easy.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is S$162
includes taxes & fees
12 Apr - 13 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Courtyard View

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(52 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

9.2 out of 10
Wonderful
(29 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Courtyard View

10.0 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Located in Hamburg City Center neighbourhood, Holiday Inn Hamburg - Hafencity by IHG is connected to a shopping centre. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Visit our Hamburg travel guide
Map
Ueberseeallee 15, Hamburg, Hamburg, 20457

What's nearby

  • Aerial drone panoramic view of port of Hamburg from above before sunset with dramatic stormy clouds over historical city center
    Hamburg Cruise Center
    8 min walk - 0.7 km
  • Miniatur Wunderland
    Miniatur Wunderland
    15 min walk - 1.3 km
  • Elbphilharmonie concert hall in Hamurg with the boats marina on the front
    Elbe Philharmonic Hall
    18 min walk - 1.5 km
  • Mehr!-Theater am Großmarkt
    9 min walk - 0.8 km
  • Hamburg Wholesale Market
    11 min walk - 0.9 km

Getting around

  • HafenCity Universität Hamburg Station
    3 min walk
  • HafenCity Universität Station
    3 min walk
  • Hamburg Airport (HAM)
    44 min drive

Restaurants

  • Pesca – Theatre of Fish
    8 min walk
  • Espresso House
    8 min walk
  • Sabai Dee Mai Restaurant
    7 min walk
  • Chingu
    6 min walk
  • Andronaco HafenContor
    8 min walk

About this property

Holiday Inn Hamburg - Hafencity by IHG

Luxury hotel near Miniatur Wunderland
Hamburg Cruise Center and Elbe Philharmonic Hall are located near Holiday Inn Hamburg - Hafencity by IHG, which provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Open Lobby, offers breakfast, lunch, dinner and light fare. Free in-room WiFi is available to all guests, along with a gym and a business centre.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Smoke-free property, luggage storage and a 24-hour front desk
  • A lift, a front desk safe and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 268 rooms have comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Baths or showers and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and recycling

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 28 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Handrails in stairways (61 centimetre high)
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

Is Holiday Inn Hamburg - Hafencity by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Holiday Inn Hamburg - Hafencity by IHG?

As of 3 Apr, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hamburg - Hafencity by IHG on 12 Apr, 2026 start from S$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Hamburg - Hafencity by IHG?

Self-parking is available for EUR 28 per day. Limited spots are available.

What time is check-in at Holiday Inn Hamburg - Hafencity by IHG?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hamburg - Hafencity by IHG?

Checkout is at noon. Late check-out is available for a fee.

Where is Holiday Inn Hamburg - Hafencity by IHG located?

Located in Hamburg City Center, this luxury hotel is within a 10-minute walk of International Maritime Museum and Hamburg Cruise Center. Miniatur Wunderland and Elbe Philharmonic Hall are also within 1 mile (2 km). HafenCity Universität Station and HafenCity Universität Hamburg Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Hamburg - Hafencity by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 608 out of 900 reviews
Rating 8 - Good. 249 out of 900 reviews
Rating 6 - Okay. 27 out of 900 reviews
Rating 4 - Poor. 10 out of 900 reviews
Rating 2 - Terrible. 6 out of 900 reviews

Reviews

Verified

8/10 Good

Tonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and quiet room ( spend newyears night there and did not hear the fireworks)
Breakfast eggs 🙂
Fantastic breakfast
Fantastic breakfast, they had everything
Quite room, no sound disturbance from fireworks in room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and the staff were very nice and helpful!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot,very walkable,about a 5 minute to shopping and not too far from there is the Hamburg harbour,very comfortable beds, clean and friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with good room facilities, only missing a fridge. Cafe and bar as well as small guest pantry in the lobby.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rosemina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good hotel.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff !
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Very nice rooms and close to everything.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Leonardo Montes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely lovely, the rooms are big and comfortable. The only thing i didn't quite like was the gym because it was too hot. But that aside everything was perfect.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, well located for the purpose of our visit and the staff were helpful and informative.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, near transport and a walk to the warehouse district. Great gym!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful and very friendly. The public areas were very clean. We would stay here again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast friendly staff. Good location. Spotless hotel.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Hamburg, close to main train station HFB yet also in proximity to common landmark sites to visit. Easy access to tram line and very convenient location for resting in between activities.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Rooms and beds are very little but very comfortable.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Mousa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpfull staff
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
excellent bus and underground transport links just a few minutes from the hotel. Also walkable to/from Hafen City attractions/museums - Minuture Wunderland, etc.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

This hotel is located in very calm area but close to the city center. All staff are very kind. We highly recommend.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safer than the city center, good transportation connections. Sadly no mini fridge and breakfast is quite expensive. Would recommend again because of the staff too.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a short visit

A couple staying for one night. The reception varies a lot depending on the personnel working but the one we had was wonderfully delightful, room was spacious and clean. We did not have the breakfast and I cannot tell how that was. Overall very satisfied with the stay!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent breakfast. Dinner staff different than breakfast staff, and not as nice. Nice location. AC isn’t efficient however.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre Cruise Stay

Our stay was wonderful. We came the day before our cruise. We were allowed an early check in which was perfect after flying in almost 24 hrs from CA. The room was clean and quiet and the bed was amazingly comfortable. The individual duvets were incredible!! Every staff member we encountered was kind and helpful. We would definitely stay here again. The breakfast was well worth the cost and the restaurant bar also had great food. There were plenty of eateries in walking distance from the hotel and the hop on hop off bus was just a short distance away as well. Loved our stay!!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome from reception staff. Excellent language skills, spoke English very well. Room very clean, a good size and very quiet. Breakfast a higj standard with lots of choice.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jeri

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025