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Hotel Alster-Hof

3.5 star property
Pet-friendly hotel connected to the convention centre in Hamburg with a sauna

Choose dates to view prices

Photo gallery for Hotel Alster-Hof

View from property
Hypo-allergenic bedding, minibar, in-room safe, desk
Front of property
Fitness facility
Hypo-allergenic bedding, minibar, in-room safe, desk
Experience the vibrant Hamburg City Center at Hotel Alster-Hof, with a hair salon and dry cleaning services for a refreshed look. Enjoy rest and relaxation at the sauna or explore nearby attractions like Hamburg City Hall, all while taking advantage of amenities like free in-room WiFi, a gym, restaurant and bar - previous guests have raved about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is S$211
includes taxes & fees
15 Oct - 16 Oct

Room options

Check availability for these dates

Tonight

Sep 27 - Sep 28
Check availability for tonight Sep 27 - Sep 28

Tomorrow

Sep 28 - Sep 29
Check availability for tomorrow Sep 28 - Sep 29
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

8.8 out of 10
Excellent
(51 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Minibar
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

8.0 out of 10
Very good
(9 reviews)

Highlights

Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Minibar
Satellite channels
Desk
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Located near a boardwalk, Hotel Alster-Hof is in Hamburg City Center neighbourhood and is connected to a shopping centre. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travellers looking to shop may want to visit Reeperbahn and Fish Market. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Take the opportunity to explore the area for water adventures such as sailing.
Visit our Hamburg travel guideOpens in a new window
Map
Esplanade 12, Hamburg, HH, 20354

What's nearby

  • Hamburg City Hall - 10 min walk - 0.9 km
  • Hamburg Messe and Congress - 16 min walk - 1.4 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Reeperbahn - 3 min drive - 2.1 km
  • Elbe Philharmonic Hall - 3 min drive - 2.3 km

Getting around

  • Stephansplatz U-Bahn - 1 min walk
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Esplanade - ‬3 min walk
  • ‪Campus Suite - ‬2 min walk
  • ‪Casino Esplanade - ‬2 min walk
  • ‪Jim Block Dammtor - ‬4 min walk
  • ‪Espresso House - ‬3 min walk

About this property

Hotel Alster-Hof

Hotel near Reeperbahn
Close to Miniatur Wunderland, Hotel Alster-Hof provides a hair salon, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • Multilingual staff, luggage storage and a lift
  • A 24-hour front desk, a front desk safe and a porter/bellboy
  • Concierge services, smoke-free property and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 108 rooms have amenities, such as free WiFi, safes and minibars. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • HDTVs with satellite channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 17 March 2025 to 1 November 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Fitness facilities
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

Is Hotel Alster-Hof pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 9.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Alster-Hof?

As of 27 Sept, 2025, prices found for a 1-night stay for 2 adults at Hotel Alster-Hof on 15 Oct, 2025 start from S$211.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Alster-Hof?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Alster-Hof?

Checkout is at noon. Late checkout is available for EUR 50 (subject to availability).

Where is Hotel Alster-Hof located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Inner Alster Lake and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 2 miles (3 km). Stephansplatz U-Bahn is only a 2-minute walk and Gaensemarkt U-Bahn is 5 minutes.

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Hotel Alster-Hof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 1004 reviews
Rating 8 - Good. 460 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 4 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds, really nice staff, and so I had a great stay with my family.
Stayed 1 night in Aug 2025

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities
Convent area to tourist
Stayed 2 nights in Aug 2025

6/10 Okay

Takashi

Liked: Cleanliness, staff & service
Good hotel
Stayed 1 night in Aug 2025

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Unterkunft, tolle Lage.
Stayed 1 night in Jul 2025

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel in ausgezeichneter Lage
Stayed 1 night in Jun 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such amazing stay in the hotel. Room was big and clean, and there is the best staff I've ever experienced in a hotel! Everyone was so helpful and friendly, especially the head waiter at the breakfast - what a lovely person! The location is perfect, very close to everywhere, well connected with public transport and many shopping options around. Thank you so much, I will definitely come back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gerald

Liked: Cleanliness
Später Check in möglich. Sehr nett und hilfsbereit am Empfang. Tolles Frühstück. Super Preis - Leistung.
Stayed 1 night in Aug 2025

10/10 Excellent

Axel

Liked: Cleanliness, amenities, property conditions & facilities
Die Lage für Aufenthalte im Stadtzentrum ist ideal, der Service ist überdurchschnittlich.
Stayed 3 nights in Jul 2025

10/10 Excellent

Meike

Super Lage, tolles Frühstück, nettes Personal
Stayed 2 nights in May 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr hilfsbereites und freundliches Personal
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel liegt nahe zum Junfernstieg. Sehr freundliches Personal. Sauberes und sehr geräumiges Zimmer. Frühstück in sehr guter Qualität, dort Service exzellent. Leider zurzeit Bauarbeiten, welche nur tagsüber stattfinden. Insgesamt ist das Hotel sehr zu empfehlen
Stayed 3 nights in Aug 2025

10/10 Excellent

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with good location

Nice hotel with good location
Stayed 1 night in May 2025

8/10 Good

Juergen

Liked: Cleanliness, staff & service
Gute Zentrake Lage! Hotel mit alter Tradition, wird gerade umfassend renoviert. Zimmer sind aktuell zweckgemäss und sauber. Frühstück ist sehr gut, das Personal stets hilfsbereit.
Stayed 4 nights in Jul 2025

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War schon öfter hier. Finde ich für den Preis super.
Stayed 1 night in Aug 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist insgesamt sehr sauber, die Putzkräfte super freundlich, genau wie die Damen an der Rezeption, ich habe mich direkt wohl gefühlt. Das Mobiliar im Zimmer war nicht modern, aber auch nicht abgewohnt.
Stayed 3 nights in Aug 2025

8/10 Good

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
Alles super!
Stayed 1 night in Jun 2025

8/10 Good

Gerhard

Liked: Cleanliness, staff & service
Gute Lage. Mit öffentlichen Verkehrsmitteln gut zu erreichen. Personal hilfsbereit und freundlich. Einrichtung zum Teil in die Jahre gekommen.
Stayed 2 nights in Jul 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Frau Hocker war sehr professionell!
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Plus side. Location. Clean and safe. Downside: dated rooms. Breakfast options limited. Rooms decent. Some road noise and the maid likes to start her work at 7am!! Very convenient though. Be careful, windows open wide and be careful with small children. Seems like it is being updated so will Improve.
Stayed 2 nights in Aug 2025

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It located near the station and the opera house. It is very convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

Dirk

Liked: Cleanliness, amenities, property conditions & facilities
Top Lage, gutes Frühstück, nette MitarbeiterInnen, moderne Zimmer. Vielen Dank!
Stayed 1 night in May 2025

8/10 Good

Moritz

Liked: Cleanliness, staff & service, property conditions & facilities
Etwas zu hellhörig sonst super
Stayed 1 night in Jul 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr gut geeignet für einen Städtetrip. Zentrale Lage und gute Verkehrsanbindung. Gutes Preis/Leistungsverhältnis.
Stayed 2 nights in May 2025

10/10 Excellent

Silke

Liked: Cleanliness, amenities, property conditions & facilities
Unterkunft sehr modern und sauber. Servicespersonal freundlich und sehr hilfsbereit, von der Rezeption. über Frühstück bis zum Reinigungspersonal. Haben uns sehr wohl gefühlt und die derzeitigen Baumaßnahmen überhaupt nicht wahr genimmen.
Stayed 3 nights in Jun 2025

8/10 Good

Kristian

Liked: Cleanliness, property conditions & facilities, room comfort

God pris og fin kvalitet

Hyggeligt hotel, pris og kvalitet stemmer overens. God central placering.
Stayed 1 night in Apr 2025

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