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Hotel Alster-Hof

3.0 star property
Pet-friendly hotel connected to the convention centre in Hamburg City Center with fitness centre

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Alster-Hof

View from property
Front of property
Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast meal
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Esplanade 12, Hamburg, HH, 20354
  • Popular LocationHamburg City Hall13 min walk
  • Popular LocationMiniatur Wunderland4 min drive
  • Popular LocationElbe Philharmonic Hall5 min drive
  • AirportHamburg (HAM)26 min drive
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Room options

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Minibar
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

Highlights

Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Minibar
Satellite channels
Desk
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Hamburg

Located near the boardwalk, Hotel Alster-Hof is in Hamburg City Center neighbourhood and is connected to a shopping centre. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travellers looking to shop may want to visit Reeperbahn and Fish Market. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Take the opportunity to explore the area for water adventures such as sailing.
Visit our Hamburg travel guideOpens in a new window

What's nearby

  • Jungfernstieg - 3 min walk
  • Hamburg City Hall - 13 min walk
  • Reeperbahn - 4 min drive
  • Miniatur Wunderland - 4 min drive
  • Elbe Philharmonic Hall - 5 min drive

Getting around

  • Stephansplatz U-Bahn - 1 min walk
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg Airport (HAM) - 27 min drive

Restaurants

  • Starbucks - 5 min walk
  • Hofbräu Raucherstüberl Esplanade - 1 min walk
  • L'Osteria - 3 min walk
  • Jim Block - 4 min walk
  • Espresso House - 3 min walk

About this property

Hotel Alster-Hof

Hotel located in Hamburg City Center
Near Hamburg City Hall and Miniatur Wunderland, Hotel Alster-Hof provides a hair salon, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • Smoke-free property, a porter/bellboy and multilingual staff
  • A front desk safe, a TV in reception and free newspapers
  • Concierge services, a 24-hour front desk and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 108 rooms have amenities, such as free WiFi, safes and minibars. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • HDTVs with satellite channels
  • Heating, daily housekeeping and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Lift

More

  • 7 floors
  • Building
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars, and is displayed on this page as 3 stars.

Property is also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

Is Hotel Alster-Hof pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 9.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Alster-Hof?

As of 30 Apr,2024, prices found for a 1-night stay for 2 adults at Hotel Alster-Hof on 16 May,2024 start from S$223.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Alster-Hof?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Alster-Hof?

Checkout is at noon. Late checkout is available for EUR 50 (subject to availability).

Where is Hotel Alster-Hof located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Casino Esplanade and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 2 miles (3 km). Stephansplatz U-Bahn is only a 2-minute walk and Gaensemarkt U-Bahn is 5 minutes.

Hotel Alster-Hof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 410 out of 1004 reviews" "
Rating 8 - Good. 484 out of 1004 reviews" "
Rating 6 - Okay. 90 out of 1004 reviews" "
Rating 4 - Poor. 16 out of 1004 reviews" "
Rating 2 - Terrible. 4 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Petr

Stayed 2 nights in Jan 2024

8/10 Good

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great stay.
Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Mr Cezar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Easy and fast check in. Very well located. The room is very basic but has what is needed. 10 out of 10 for cleanliness with a very comfy bed and. Could have been better if it had air conditioning, specially during the heatwave now but, unfortunately, not even a fan I had in the room. Staff are all very polite and pleasant. Breakfast is average but ok. The location is, undoubtedly, the highest selling point. If younger travelling on a budget, I totally recommend it.
Stayed 1 night in Sep 2023

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here from the 22nd to 25th August. I am currently learning German and the staff were excellent in helping me to develop & learn. The hotel provided excellent breakfast options, had transport for the U-Bahn down the road and was next door to a variety of excellent shops. Fully recommend for anyone wanting a great stay in Hamburg. The only - point was no air conditioning in the rooms, hopefully this can be added in future, but not a major issue.
Stayed 3 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Aug 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient close to the station and all amenities
Stayed 2 nights in Aug 2023

10/10 Excellent

Axel

Stayed 2 nights in Aug 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
2 day stay
All was good, except got bad back ache from the bed both nights, never usually have a problem, room 111
Stayed 2 nights in Jul 2023

8/10 Good

Neven

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good
Stayed 1 night in Jul 2023