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Hotel Lilienhof

Hotel with a rooftop terrace, near Miniatur Wunderland

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Photo gallery for Hotel Lilienhof

Bathroom
Daily full breakfast (EUR 5 per person)
Interior entrance
Dining
Property entrance

Reviews

5.6 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Kitchen
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room

Highlights

Heating
Kitchen
Separate bedroom
Hairdryer
Coffee/tea maker
Desk
Daily housekeeping
In-room safe
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Bathroom

Standard Double Room

Highlights

Heating
Kitchen
Separate bedroom
Hairdryer
Coffee/tea maker
Desk
Daily housekeeping
In-room safe
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Single Room

Highlights

Heating
Kitchen
Separate bedroom
Hairdryer
Coffee/tea maker
Desk
Daily housekeeping
In-room safe
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

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Exterior

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8.8 out of 10, Excellent, 1,000 reviews
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includes taxes & fees
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About the area

Map
Ernst-Merck-Straße 4, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 14 min walk - 1.2 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Hamburg Cruise Center - 3 min drive - 2.3 km
  • Elbe Philharmonic Hall - 3 min drive - 2.7 km
  • Reeperbahn - 4 min drive - 3.0 km

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • North Central U-Bahn - 5 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬2 min walk
  • ‪Schweinske Hamburger Hauptbahnhof - ‬3 min walk
  • ‪Mutterland - ‬1 min walk
  • ‪Deutsches Schauspielhaus - ‬2 min walk
  • ‪Junge Die Bäckerei - ‬1 min walk

About this property

Hotel Lilienhof

Hotel near Miniatur Wunderland
Hotel Lilienhof provides amenities, such as a rooftop terrace and dry cleaning/laundry services. Stay connected with in-room WiFi (surcharge).
You'll also find perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and express check-in
  • Free newspapers, smoke-free property and tour/ticket information
  • A 24-hour front desk, laundry services and luggage storage
  • Guest reviews give good marks for the overall condition
Room features
All guest rooms at Hotel Lilienhof offer amenities, such as safes, WiFi and free newspapers.
More conveniences in all rooms include:
  • Showers and hairdryers
  • Kitchens, coffee/tea makers and heating

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per stay)
  • Available in some public areas: WiFi (EUR 5 per stay)

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: EUR 5 per person

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 5 per person
  • Fee for in-room wireless Internet: EUR 5 per stay (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

Property is also known as

City Hostel Lilienhof
City Hostel Lilienhof Hamburg
City Lilienhof
City Lilienhof Hamburg
Hotel Lilienhof Hamburg
Hotel Lilienhof
Lilienhof Hamburg
Lilienhof Hotel Hamburg
Hotel Lilienhof Hotel
Hotel Lilienhof Hamburg
Hotel Lilienhof Hotel Hamburg

Frequently asked questions

Is Hotel Lilienhof pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lilienhof?

Self-parking is available for a fee.

What time is check-in at Hotel Lilienhof?

Check-in start time: 1 PM; check-in end time: 10 PM.

What time is check-out at Hotel Lilienhof?

Checkout is at 11 AM.

Where is Hotel Lilienhof located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Hamburger Kunsthalle and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 miles (3 km). North Central U-Bahn and Hamburg (ZMB-Hamburg Central Train Station) are within a 5-minute walk.

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Hotel Lilienhof Reviews

Reviews

5.6
Rating 10 - Excellent. 22 out of 435 reviews
Rating 8 - Good. 82 out of 435 reviews
Rating 6 - Okay. 156 out of 435 reviews
Rating 4 - Poor. 107 out of 435 reviews
Rating 2 - Terrible. 68 out of 435 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

Madeleine

Disliked: Staff & service, property conditions & facilities, room comfort
Oppholdet var ikke til forventning da dusjen/wc i vår etasje ikke var i orden. Sa ifra i resepsjonen at vi ikke hadde kaldtvann i vasken/dusjen på rommet men fikk beskjed om at vi måtte bruke det som lå en etasje opp.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Shocking "Hotel"

Just imagine you are traveling, and you are expecting a normal room for sleeping, and this imagination would stop when you arrive at this so-called hotel. The lobby makes people feel bad. OK, this is not about the room, right? Then first I talk about the service provided by the receptionist. The receptionist was not friendly and very unprofessional. The "hotel" asked me for paying the city tax in the check-in process, it is the first time I heard a hotel would charge the city tax before their customer check-out. And what even worse is, he refused me to pay it by credit card! As a traveler from outside Europe, I would like to save some cash! Then let's talk about the room. My room was on 4/F. Guess what? No elevator is available. You have to walk by the stairs every time. Then, after I opened the room door, I was shocked by the condition. a place for showering but with only one side glass to prevent the water splash to the room. They do have a shower curtain, but it is very dirty and the water would still make your room very wet! It has no Wi-Fi connection. It is a great problem for me as my SIM card has only about 1GB data left for 8 remaining days on the trip. The description stated there will be 24 hours reception counter service. But I have left for the "hotel" for about 3 times in the mornings, literally no one showed. Therefore, I have to leave my message to check-out my room on the last day! If you would like to have a normal, happy trip, just skip this hotel
Stayed 2 nights in Jun 2020

6/10 Okay

Kai

Liked: Cleanliness

Für den Preis ok

Es war soweit alles sauber und zweckmäßig eingerichtet. Dusche war im Zimmer. Leider kein WLAN und kein TV
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness
It was very old. The room in the photo was very different from the room to deliver.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Tobias

Disliked: Room comfort
Nemt og billigt til den unge rejsende der bare skal bruge et sted at sove.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in could be done earlier. Great location. Kitchen not very good equipped.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Für günstgen Preis war es ok nur für eine Nacht

Stayed 1 night in Dec 2019

6/10 Okay

Minika

Liked: Staff & service

Wochenende okay

Für ein Wochenende und wenn man keine große Ansprüche hat ist das Hotel gut.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Burak

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Katrin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total slidt hotel, vi boede i deres gamle spisestue Kan ikke anbefales til andre
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ist ok das Hotel für Preise und Leistung. Gleich am Bahnhof ist sehr praktisch. der Lattenrost im Bett könnte besser sein, der ist nur zusammen geflickt. Ein neuer täte gut.
Stayed 2 nights in Nov 2019

6/10 Okay

Kokou Dodji Charles

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2019

6/10 Okay

Maren

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Maybritt

Liked: Staff & service
Hvis man blot har brug for et værelse med en seng, så fungerer hotellet helt fint :) - super centralt - 24 timers reception.
Stayed 1 night in Nov 2019

6/10 Okay

Silke

Stayed 2 nights in Oct 2019

4/10 Poor

Tina

Stayed 1 night in Oct 2019

2/10 Terrible

María Eusebia

Disliked: Cleanliness, room comfort

Engañada

Stayed 1 night in Oct 2019

8/10 Good

Arti, Sophia, Bulgarien

Liked: Cleanliness, staff & service, property conditions & facilities
Für eine Übernachtung war in Ordnung .Ist nichts aufgefallen.
Stayed 3 nights in Oct 2019

2/10 Terrible

Roland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lilienhof "NOT FIT FOR PURPOSE"

Hotels.com needs to have a review before advertising hotel Lilienhop. It is not fit for purpose and is not worth staying. I will never stay there and will not recommend it to any one. I booked from 15th to the 19th but did not finish the days there as the behavior of the hotel owners and staff were out of order. I had to book another hotel from bookings.com which was one of the best. no toilet tissue, you have to share toilet with other guests and worst of it you have to pay five euros per day to use the wifi. It was appalling and will not recommend this hotel to any traveler to Hamburg.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Jan-Klass

Stayed 2 nights in Oct 2019