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Hotel Neugrabener Hof

The charming terrace offers a breath of fresh air while the cafe serves up the perfect cup of coffee for travelers planning their Hamburg adventures

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Hotel Neugrabener Hof in Hamburg-Harburg offers thoughtful amenities for easier travel. Guests enjoy free WiFi, dry cleaning services, and newspapers while relaxing on the scenic terrace or visiting the on-site coffee shop.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Premium bedding, minibar, desk, blackout curtains

Double Room

7.6 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Premium bedding, minibar, desk, blackout curtains

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Premium bedding, minibar, desk, blackout curtains

Triple Room

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Premium bedding, minibar, desk, blackout curtains

Family Room

7.8 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is S$125
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2 Mar - 3 Mar
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About the area

Hamburg-Harburg, a neighbourhood in Hamburg, is home to Hotel Neugrabener Hof. Elbe Philharmonic Hall and Miniatur Wunderland are cultural highlights, and some of the area's activities can be experienced at St. Pauli Piers and Hamburg Cruise Center. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Visit our Hamburg travel guide
Map
Cuxhavener Str. 369, Hamburg, 21149

What's nearby

  • Great place superb nature
    Wildpark Schwarze Berge
    14 min drive - 4.7 km
  • Der Elbstrand in Hamburg-�Övelgönne
    Elbstrand
    21 min drive - 15.5 km
  • Harburger Mountains
    10 min drive - 4.3 km
  • Kiekeberg Open Air Museum
    18 min drive - 8.0 km
  • Hamburg University of Technology
    19 min drive - 9.9 km

Getting around

  • Hamburg-Neugraben S-Bahn
    8 min walk
  • Seevetal Hittfeld Station
    16 min drive
  • Hamburg Airport (HAM)
    34 min drive

Restaurants

  • McDonald's
    2 min walk
  • Junge Die Bäckerei
    5 min drive
  • Korbag Grill
    5 min drive
  • Schweinske
    6 min walk
  • Köz Grillhaus
    4 min drive

About this property

Hotel Neugrabener Hof

Hotel located in Hamburg-Harburg
Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Hotel Neugrabener Hof. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Free newspapers, a vending machine and concierge services
  • Guest reviews speak well of the helpful staff
Room features
All guest rooms at Hotel Neugrabener Hof feature perks, such as premium bedding, in addition to amenities, such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends; EUR 12.90 per person
  • A coffee shop/cafe

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.90 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Hotel Neugrabener Hof Hamburg
Neugrabener Hof Hamburg
Neugrabener Hof
Hotel Neugrabener Hof Hotel
Hotel Neugrabener Hof Hamburg
Hotel Neugrabener Hof Hotel Hamburg

Frequently asked questions

Is Hotel Neugrabener Hof pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Neugrabener Hof?

Self-parking is free at this property.

What time is check-in at Hotel Neugrabener Hof?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Neugrabener Hof?

Checkout is at noon.

Where is Hotel Neugrabener Hof located?

Located in Hamburg-Harburg, this hotel is 2.5 mi (4 km) from Harburger Mountains and 2.7 mi (4.3 km) from Wildpark Schwarze Berge. Kiekeberg Open Air Museum and Hamburg-Harburg District Court are also within 6 miles (10 km). Hamburg-Neugraben S-Bahn is 8 minutes by foot and Fischbek S-Bahn is 26 minutes.

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Reviews

Hotel Neugrabener Hof Reviews

7.2

Good

7.6

Cleanliness

6.4

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 68 out of 251 reviews
Rating 8 - Good. 84 out of 251 reviews
Rating 6 - Okay. 51 out of 251 reviews
Rating 4 - Poor. 26 out of 251 reviews
Rating 2 - Terrible. 22 out of 251 reviews

Reviews

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a quick stop!

Perfect for a quick stopover, we had a late check-in after the reception was closed but everything was prearranged and worked out perfectly
Stayed 1 night in Sep 2025

8/10 Good

Johannes Dominicus

Liked: Cleanliness, staff & service, amenities
A Fine room for travelling: stop rest and go. A bit noisy, along side the road and other guests in the building. Good enough value.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Hotel Neugrabener Hof. The staff were accommodating, the room was clean and had more than enough room for our group of 3. We will definitely stay here again when we visit Hamburg again.
Stayed 1 night in Apr 2024

10/10 Excellent

Victor

Very good, perfect for staying one night!
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Liked: Cleanliness
The room was clean and tidy.
Stayed 1 night in Aug 2025

6/10 Okay

james

Liked: Cleanliness, staff & service
A good base for a couple of nights. On a very busy road so quite noisy. Staff very nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, and close to the highway
Stayed 1 night in Jun 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Helt ok hotell for forholdsvis billig pris. Anbefales!
Stayed 1 night in Jul 2024

10/10 Excellent

Per-Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Likeable
Stayed 1 night in Jul 2024

8/10 Good

Phillip K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Neugrabener Hof is a nice choice about a 25 minute journey from Central Station on the S Bahn. The S Bahn station is a 10 minute walk to the hotel. The hotel is on the main road and yet, it is very quiet in the evening. The breakfast buffet counter and tables were set up with loving care. The coffee is a special treat each cup ground to perfection! My room was comfortable and the bath room was recently updated. This made my week's stay in Hamburg most enjoyable!
Stayed 7 nights in May 2023

8/10 Good

Tomas

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

2/10 Terrible

Shakiba

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody speaks English even that they can see where the booking is made and all. No service and they don’t even care and don’t even know about customer care. It was not at all like the pictures and it was like that they took their house and rented it out. I don’t understand how they can call it hotel. I guess they don’t know the meaning of hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Jan

Liked: Cleanliness
Disliked: Staff & service, room comfort

Varning for this hotel

Big Varning. A hotel if they dont notice about it. You have to expect your own bathroom in the room. The bathrom was located outside the romm to share with other romm. There is no info about that in the booking or the info about the hotel Very small rom. And the reception was closed when we arrive. we have to call to get the room key from a key box.
Stayed 1 night in Jun 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convinient place in south Hamburg

There was lack of power outlets. Actually there were more of them in bathroom that room itself. I´m used to bed having outlet at each side.... It´s locaton .... in´t on busy noisy street, so shops are close by, so are the cars. And lastly ... drain in shower could use some tweaking. more water could go in that managed to go out.
Stayed 2 nights in Sep 2023

4/10 Poor

Thea Emilie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No sleep

We arrived in the night, we called and a nice man gave us the kode to our room. But when we arrived the room it was intensly warm, but cold outside, so we think the heat was on. When we went to bed, we realised we were not alone, we killed over 20 bugs, we dont know what kind. So two of us didnt sleep at all that night, we just looked for bugs to kill all night.
Stayed 1 night in Jul 2022

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

I mistakenly booked this hotel, confusing it with another we’d previously stayed at. Had I read the reviews first, I would’ve looked elsewhere, but with a non-refundable booking, we decided to give it a chance and arrived with open minds. Unfortunately, things went wrong immediately. We arrived just after 8 p.m. on a Thursday to find reception closed, despite the hotel listing a 24/7 front desk. I called the number on the door and was told I had to pay an additional tourism tax before receiving the key. There was no mention of this tax on the hotel or Hotels.com site, and the listing clearly stated that any additional fees were due at check-out. The exterior didn’t inspire confidence either—groups of men standing around smoking and drinking. I wanted to leave then, but my wife was exhausted after a long day of travel so I paid the fee and we got the key. Upon entering the room we were hit with a stale cigarette smell and loud noise from what sounded like a party next door. With no real front desk support and the likelihood of getting no sleep in a smelly room, we quickly decided to leave. We called the Delphi Hotel in Neu Wulmstorf and, within 20 minutes, were warmly welcomed into a fresh, modern room. Hotel Neugrabener Hof may be cheap, but it offers little value. I wouldn’t recommend it to anyone.
Stayed 5 nights in Feb 2025

6/10 Okay

Anika

Liked: Cleanliness
Disliked: Property conditions & facilities
Das Frühstück war nicht vielfältig, das Babybett hatte keine Matratze, viele Mängel am Gebäude
Stayed 1 night in Dec 2025

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer Sauber , Empfang sehr freundlich Frühstück Top gute Lage vor Hamburg alles leicht zu erreichen mit der S Bahn und Kostenloser Parkplatz direkt am Hotel
Stayed 1 night in Nov 2025

6/10 Okay

Tamara

Liked: Staff & service
Disliked: Property conditions & facilities
Die Heizung war kaputt es wurde eine elektroheizung in den Raum gestellt. Der handgriff vom Fenster, der zwei Monate vorher schon kaputt war, wurde noch nicht repariert.
Stayed 2 nights in Nov 2025

10/10 Excellent

Martina

Liked: Cleanliness, amenities
Personal war freundlich und der check in war problemlos. Das Zimmer war sauber und für uns ausreichend. Frühstück war reichlich, lecker und wurde immer nachgelegt. Der Aufenthalt kann ich empfehlen.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alina

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war sauber und für uns beide definitiv groß genug! Die Matratzen etwas hart, aber trotzdem nicht unangenehm. Danke nochmal an die Rezeptionistin, die den späten Checkin möglich gemacht hat und uns auch direkt Frühstück mit dazugebucht hat! Parkplätze gibt es übrigens auch genug ;) Wir kommen auf jeden Fall nächstes Jahr wieder! ❤️
Stayed 3 nights in Oct 2025

6/10 Okay

Jens

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Der var ingen i receptionen. Vi var nok de eneste gæster. Der var ingen morgenmad. Det personale der var kom for at få nøglen og modtage betaling af skat, hvilket ikke var uden problemer da personen hverken talte tysk eller engelsk. Parkering var ok og værelset var fint
Stayed 1 night in Oct 2025

6/10 Okay

Dennis

Disliked: Staff & service, amenities
So manches war nicht wirklich geputzt oder etwas der Föhn nur provisorisch an eine Steckdose geklemmt, ich als Elektriker kann nur sagen das ist nicht nur brand- sondern auch lebensgefährlich. Ansonsten war der Aufenthalt OK.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Disliked: Staff & service

Zum Übernachten hat es gereicht

Seifenspender waren bei Ankunft leer. Wurde auch nicht aufgefüllt, obwohl es am Anreisetag mitgeteilt wurde. Keinen Zimmerservice erhalten. Benutzte Klamotten vom Vorgast im Schrank noch gefunden. Hotel befindet sich an einer viel befahrenen, großen Kreuzung. Bei geöffnetem Fenstern wegen der Hitze (keine Klimaanlage) Oropax zu benutzen für einen erholsamen Schlaf.
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Liked: Staff & service
War OK. Für eine Nacht und den Preis kann man das schon machen. Parkplatz im Hof ist gut, Bahnsteig ist auch in der Nähe und jede Menge Restaurants/ Imbisse.
Stayed 1 night in Aug 2025