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Overview of ibis Hamburg Alster Centrum

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Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationHamburger Kunsthalle5 min walk
    Popular LocationJungfernstieg12 min walk
    Popular LocationSt. Peter's Church14 min walk
    AirportHamburg (HAM)14 min drive

Choose dates to view prices

  • Double Room, 1 Double Bed with Sofa bed, View

    3.9/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsDouble Room, 1 Double Bed with Sofa bed, View
  • Standard Double Room, 1 Double Bed

    4.4/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room, 1 Double Bed
  • Standard Room, 2 Single Beds

    4.3/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds

About this area

Hamburg

Located on a river, ibis Hamburg Alster Centrum is in Saint Georg neighbourhood and is connected to a shopping centre. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hamburger Dom. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Guests appreciate the hotel's convenience for public transportation: North Central U-Bahn is 5 minutes on foot and South Central U-Bahn is 9 minutes.
Visit our Hamburg travel guide
Popular Location

What's nearby

  • Hamburger Kunsthalle - 5 min walk
  • Jungfernstieg - 12 min walk
  • Hamburg City Hall - 14 min walk
  • St. Peter's Church - 14 min walk
  • Alster Lakes - 4 min drive

Getting around

  • North Central U-Bahn - 5 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • AirportHamburg (HAM) - 14 min drive

Restaurants

  • Where to eat
  • Le Bar – Serves light fare daily.

About this property

ibis Hamburg Alster Centrum

Pet-friendly hotel connected to the convention centre in Hamburg with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. All rooms are soundproofed and offer free WiFi and hairdryers. Flat-screen TVs come with cable channels, and other amenities that guests will find include showers and phones.
Ibis Hamburg Alster Centrum offers 165 forms of accommodation with a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 13.00 per day

Food and drink

  • Breakfast available for a fee: EUR 12 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 3 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 8 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self-parking fee: EUR 13.00 per day
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Property is also known as

ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at ibis Hamburg Alster Centrum and receive a full refund?
Yes, ibis Hamburg Alster Centrum offers free cancellation on select room rates, because flexibility matters! Please refer to ibis Hamburg Alster Centrum cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at ibis Hamburg Alster Centrum?
As of 30 Nov,2020, prices found for a 1-night stay for 2 adults at ibis Hamburg Alster Centrum on 21 Dec,2020 start from SG$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is ibis Hamburg Alster Centrum pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 8 per pet, per night.
How much is parking at ibis Hamburg Alster Centrum?
Self-parking is available for EUR 13.00 per day.
What time is check-in at ibis Hamburg Alster Centrum?
Check-in is from 3:00 PM - anytime.
What time is check-out at ibis Hamburg Alster Centrum?
Checkout is at noon.
Where is ibis Hamburg Alster Centrum located?
Located in Saint Georg, this hotel is within a 10-minute walk of Ohnsorg Theater and Moenckebergstrasse. Miniatur Wunderland and Hamburg Dungeon are also within 2 miles (3 km). North Central U-Bahn is 5 minutes by foot and South Central U-Bahn is 9 minutes.
4.0
Very good
5 - Excellent
119
4 - Good
229
3 - Okay
87
2 - Poor
21
1 - Terrible
4

4.2/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Breakfast was good. Waffles were a fabulous idea. Maybe some toast would be great too. The shower door let water out onto the bathroom floor.
Stayed 2 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance from both the main station and the city centre. Room large enough and bed comfortable. Staff friendly and helpful at check in, little contact otherwise. Buffet breakfast good, reasonable selection but didn't find the 'normal' tea bags {i.e. English Breakfast!} Would have liked an entertainment tv station in English, there were some in other languages but not English. Overall I would recommend this hotel for a reasonably priced short break in Hamburg.
Stayed 4 nights in Nov 2019

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

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