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4.1 / 5Very Good
267 reviews


  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Breakfast Available


What's nearby

  • Popular Location
    6 min drive
  • Popular Location
    6 min drive
  • Popular Location
    University of Hamburg
    7 min drive
  • Airport
    Hamburg (HAM)
    11 min drive

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Book online or call:

65 6415 5556
  • Standard Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details

About this area


Near a metro station, ibis Styles Hamburg Alster City is in Hamburg's Hamburg-Nord neighbourhood, a walkable area with good shopping. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Hagenbeck Zoo and Hamburger Dom are not to be missed. Our guests appreciate the hotel's central location.

Visit our Hamburg travel guide
Popular Location

What's nearby

  • Stadtpark - 6 min drive
  • Moenckebergstrasse - 6 min drive
  • University of Hamburg - 7 min drive
  • Hamburg Wholesale Market - 8 min drive
  • Hamburg State Opera - 8 min drive

Getting around

  • Hamburger Street U-Bahn - 5 min walk
  • Barmbek Station - 19 min walk
  • Hamburg (HAM) - 18 min drive

About this property

ibis Styles Hamburg Alster City

Pet-friendly hotel connected to a shopping centre in Hamburg with bar/lounge
This smoke-free hotel features a bar/lounge, self parking and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and free newspapers are on-site. All 67 rooms offer free WiFi, iPod docks and LCD TVs with cable channels. Free newspapers, free local calls and hairdryers are among the other amenities that guests will find.
Ibis Styles Hamburg Alster City offers 67 forms of air-conditioned accommodation with iPod docking stations and a safe. 26-inch LCD televisions come with cable channels. Bathrooms include baths or showers and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 13 per night

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: EUR 12 per person
1 bar

Things to do

Shopping centre

Family friendly

Dry-cleaning service
Free cots/infant beds
Rollaway/extra beds (surcharge)


Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken



If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk


Smoke-free property

Room amenities


Air conditioning
Free cots/infant beds
Rollaway/extra beds (surcharge)


Bathtub or shower


26-inch LCD TV
TV channels
iPod dock


Connecting rooms available
Free local calls
Free newspapers
Iron/ironing board (on request)



Check-in available 24 hours
Express check-in
Minimum check-in age - 18


Check-out before noon


  • Pets are allowed for an extra charge of EUR 11 per pet, per night.
  • Dogs and cats only
  • 1 per room

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25 per night.
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
JCB International

Important information


You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self-parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 11 per pet, per night
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • ibis Styles Hamburg Alster City Hotel
  • ibis Styles Alster City Hotel
  • ibis Styles Hamburg Alster City
  • ibis Styles Alster City
  • ibis Styles Hamburg Alster City Hotel
  • ibis Styles Hamburg Alster City Hamburg
  • ibis Styles Hamburg Alster City Hotel Hamburg

Very Good

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort


Room was okay, doesn't have an air conditioner. Breakfast was good. Front desk was very helpful.

Stayed 1 night in Aug 2019

5/5 Excellent

quiet hotel

nice hotel but people shouting in the street kept me awake until quite late the first night of 4 ,otherwise nice and simple and staff were very helpfull. breakfast was just right

Pros: location

Cons: BETTER double glazing for windows to keep out noise from people in the street

Location: close to u bahn ,also good shops in either directions

Stayed 4 nights in Oct 2017

4/5 Good

Beware!! Don't expect loyalty points.

I wrote a nice review of the hotel since it was ok. However a few days latter after submitting the review Ibis denies my points because I did not book through them. I am an Ibis points member but they said since I booked through a 3rd party ( Expedia ) I get no points for my 3 night stay. Let me tell you there are a lot of hotels around Hamburg, I just will never select this one again after getting a denial of points letter after submitting a nice review. So if you want to stay here your choice, don't expect any points unless you book directly with the hotel and that may be much more expensive! Consider your Hamburg hotels carefully.

Cons: Loyalty Points. You are travelling to new city I like using Expedia to see my choices and on a map. Am I suppose to know all Ibis locations??? Really

Stayed 3 nights in Jul 2017

5/5 Excellent

Great & quiet location

This is an updated hotel in a mainly residential area but close to everything. This is off the beaten tourist path and that is it's charm. It is surrounded by canals and all sorts of parks, it is a totally green quiet location. That said the hotel is surrounded on both sides by grocery stores, I really liked Sky. The mall and restaurants are only a 5 - 7 minute walk away plus the tram station too. You can not ask for a better staff and relaxing location for exploring the parks and the Hamburg area, we will return.

Pros: Quiet green location surrounded by parks, trails and canals for walking - VERY QUIET location near the action.

Location: Grocery shopping steps away. The mall, restaurants, shops and quaint stores 5 - 7 minute walk.

Stayed 3 nights in Jul 2017

5/5 Excellent

  • Liked: Cleanliness, property conditions & facilities, room comfort

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