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Overview of ibis Styles Hamburg Alster City

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Breakfast Available
  • Parking Available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationHamburger Kunsthalle5 min drive
    Popular LocationAlster Lakes8 min drive
    Popular LocationStadtpark11 min drive
    AirportHamburg (HAM)20 min drive

Choose dates to view prices

  • Standard Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds
  • Standard Room, 1 Queen Bed

    4.5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Standard Suite, 2 Double Beds, Connecting Rooms

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Suite, 2 Double Beds, Connecting Rooms

About this area

Hamburg

Located in Hamburg-Nord neighbourhood, ibis Styles Hamburg Alster City is connected to a shopping centre. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Miniatur Wunderland and Hagenbeck Zoo are not to be missed. Guests appreciate the hotel's central location.
Visit our Hamburg travel guide
Popular Location

What's nearby

  • Hamburger Kunsthalle - 5 min drive
  • Jungfernstieg - 6 min drive
  • St. Peter's Church - 7 min drive
  • Alster Lakes - 8 min drive
  • Stadtpark - 11 min drive

Getting around

  • Hamburger Street U-Bahn - 5 min walk
  • Barmbek Station - 19 min walk
  • AirportHamburg (HAM) - 20 min drive

About this property

ibis Styles Hamburg Alster City

Pet-friendly hotel connected to a shopping centre in Hamburg with bar/lounge
This smoke-free hotel features a bar/lounge, self parking and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and free newspapers are on-site. All 67 rooms offer free WiFi, iPod docks and LCD TVs with cable channels. Free newspapers, free local calls and hairdryers are among the other amenities that guests will find.
Ibis Styles Hamburg Alster City offers 67 forms of air-conditioned accommodation with iPod docking stations and a safe. 26-inch LCD televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 13 per night

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: EUR 12 per person
  • 1 bar

Things to do

  • Shopping centre
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • 26-inch LCD TV
  • TV channels
  • iPod dock

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 11 per pet, per night
Dogs and cats only
1 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self-parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 11 per pet, per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Property is also known as

ibis Styles Alster
ibis Styles Alster Hotel
ibis Styles Alster Hotel Hamburg City
ibis Styles Hamburg Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Alster City Hotel
ibis Styles Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Hamburg Alster City Hamburg
ibis Styles Hamburg Alster City Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at ibis Styles Hamburg Alster City and receive a full refund?
Yes, ibis Styles Hamburg Alster City offers free cancellation on select room rates, because flexibility matters! Please refer to ibis Styles Hamburg Alster City cancellation policy on our site for more details about any exclusions or requirements.
Is ibis Styles Hamburg Alster City pet-friendly?
Yes, ibis Styles Hamburg Alster City allows cats and dogs (limit 1 per room). There's a fee of EUR 11 per pet, per night.
How much is parking at ibis Styles Hamburg Alster City?
Self-parking is available for EUR 13 per night.
What time is check-in at ibis Styles Hamburg Alster City?
Check-in begins at 3:00 PM.
What time is check-out at ibis Styles Hamburg Alster City?
Checkout is at noon.
Where is ibis Styles Hamburg Alster City located?
Located in Hamburg-Nord, this hotel is 0.8 mi (1.3 km) from Mundsburg Center and within 3 miles (5 km) of Stadtpark and Moenckebergstrasse. Hamburg City Hall is 2.9 mi (4.7 km) away. Hamburger Street U-Bahn is only a 5-minute walk and Dehnhaide U-Bahn is 8 minutes.
4.1
Very good
5 - Excellent
90
4 - Good
136
3 - Okay
32
2 - Poor
8
1 - Terrible
4

4.3/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Room was okay, doesn't have an air conditioner. Breakfast was good. Front desk was very helpful.
Stayed 1 night in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet hotel
nice hotel but people shouting in the street kept me awake until quite late the first night of 4 ,otherwise nice and simple and staff were very helpfull. breakfast was just right
Stayed 4 nights in Oct 2017

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware!! Don't expect loyalty points.
I wrote a nice review of the hotel since it was ok. However a few days latter after submitting the review Ibis denies my points because I did not book through them. I am an Ibis points member but they said since I booked through a 3rd party ( Expedia ) I get no points for my 3 night stay. Let me tell you there are a lot of hotels around Hamburg, I just will never select this one again after getting a denial of points letter after submitting a nice review. So if you want to stay here your choice, don't expect any points unless you book directly with the hotel and that may be much more expensive! Consider your Hamburg hotels carefully.
Stayed 3 nights in Jul 2017

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great & quiet location
This is an updated hotel in a mainly residential area but close to everything. This is off the beaten tourist path and that is it's charm. It is surrounded by canals and all sorts of parks, it is a totally green quiet location. That said the hotel is surrounded on both sides by grocery stores, I really liked Sky. The mall and restaurants are only a 5 - 7 minute walk away plus the tram station too. You can not ask for a better staff and relaxing location for exploring the parks and the Hamburg area, we will return.
Stayed 3 nights in Jul 2017

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