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Hypo-allergenic bedding, down duvet, in-room safe, desk
Hypo-allergenic bedding, down duvet, in-room safe, desk
Hypo-allergenic bedding, down duvet, in-room safe, desk
Hypo-allergenic bedding, down duvet, in-room safe, desk

Guest reviews

4.2 out of 5 Very good
975 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationHamburger Kunsthalle1 min walk
Popular LocationSt. Peter's Church8 min walk
Popular LocationJungfernstieg9 min walk
AirportHamburg (HAM)30 min drive

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  • Standard Double Room - Includes Public Transit Ticket

    4.7/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    More detailsStandard Double Room - Includes Public Transit Ticket
  • Business Double Room - Includes Public Transit Ticket

    4.4/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsBusiness Double Room - Includes Public Transit Ticket
  • Business Plus Room - Includes Public Transit Ticket

    4.7/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsBusiness Plus Room - Includes Public Transit Ticket
  • Standard Single Room - Includes Public Transit Ticket

    4.8/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 1
    More detailsStandard Single Room - Includes Public Transit Ticket

About this area

Hamburg

Located in Hamburg's Altstadt neighbourhood, IntercityHotel Hamburg Hauptbahnhof is near a metro station. Miniatur Wunderland and Hamburg Dungeon are cultural highlights, and travellers looking to shop may want to visit Moenckebergstrasse and Reeperbahn. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Guests appreciate the hotel's convenience for public transportation: Monckebergstrasse U-Bahn is 4 minutes on foot and North Central U-Bahn is 5 minutes.
Visit our Hamburg travel guide
View in a map
Popular Location

What's nearby

  • Hamburger Kunsthalle - 1 min walk
  • St. Peter's Church - 8 min walk
  • Jungfernstieg - 9 min walk
  • Hamburg City Hall - 11 min walk
  • International Maritime Museum - 19 min walk

Getting around

  • Central S-Bahn - 2 min walk
  • Monckebergstrasse U-Bahn - 4 min walk
  • AirportHamburg (HAM) - 30 min drive

About this property

IntercityHotel Hamburg Hauptbahnhof

4-star Hamburg hotel in Altstadt, walk to Moenckebergstrasse
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site. All 155 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find down duvets and free newspapers.
IntercityHotel Hamburg Hauptbahnhof offers 155 forms of accommodation with a safe and free newspapers. Beds feature down comforters. 30-inch Flat-screen televisions come with premium digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 22 per day

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • German
  • Italian

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower

Entertainment

  • 30-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2 PM and 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Late check-out fee: EUR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

InterCityHotel Hamburg Hauptbahnhof Hotel
InterCityHotel Hamburg Hauptbahnhof
Intercityhotel Hotel Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel
IntercityHotel Hamburg Hauptbahnhof Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at IntercityHotel Hamburg Hauptbahnhof and receive a full refund?
Yes, IntercityHotel Hamburg Hauptbahnhof offers free cancellation on select room rates, because flexibility matters! Please refer to IntercityHotel Hamburg Hauptbahnhof cancellation policy on our site for more details about any exclusions or requirements.
Is IntercityHotel Hamburg Hauptbahnhof pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night.
How much is parking at IntercityHotel Hamburg Hauptbahnhof?
Self-parking is available for EUR 22 per day.
What time is check-in at IntercityHotel Hamburg Hauptbahnhof?
Check-in is from 2 PM to 11:30 PM.
What time is check-out at IntercityHotel Hamburg Hauptbahnhof?
Checkout is at noon. Late checkout is available for EUR 50.00 (subject to availability).
Where is IntercityHotel Hamburg Hauptbahnhof located?
Located in Altstadt, this hotel is within a 5-minute walk of Hamburger Kunsthalle and Moenckebergstrasse. Miniatur Wunderland and Hamburg Dungeon are also within 1 mile (2 km). Monckebergstrasse U-Bahn and North Central U-Bahn are within a 5-minute walk.
4.2
Very good
5 - Excellent
362
4 - Good
496
3 - Okay
93
2 - Poor
19
1 - Terrible
5

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
With all the nonsense about flights I booked three nights here prior to a long planned fourteen nights in Koln. Great mid-price hotel just across from Hbf. Special advantage is the free public transport pass. Will always use this 'Intercity' in Hamburg.
Stayed 3 nights in Aug 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, amenities
I only liked the location and the free transport ticket. But hospitality was not at the standard and did not notice that it is a four stars hotel, service was not good.
Stayed 2 nights in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I didn't like is that cleaner started too early in the morning making a noise outside my door. Clanging bottles and waking me everyday. The check-out was 12pm and think a later start would be better.
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Staff & service
Stayed 1 night in Feb 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk were ok not to friendly and did not take much time to explain things, terrible pillows
Stayed 1 night in Feb 2020

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