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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.3 out of 5 Excellent
975 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Spa
Restaurant
Breakfast Available
Parking Available

Cleaning and safety practices

Cleaned with disinfectant
48-hour vacancy between guest room stays
Hand sanitiser provided

Map

Explore the area

Popular LocationHamburger Dom1 min walk
Popular LocationOperettenhaus14 min walk
Popular LocationHamburg State Opera15 min walk
AirportHamburg (HAM)29 min drive

Choose dates to view prices

  • Suite

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsSuite
  • Superior Room

    4.8/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Suite (Extra Bed 2 adults + 1 child)

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsSuite (Extra Bed 2 adults + 1 child)
  • Suite (Extra Bed 3 adults)

    4.9/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsSuite (Extra Bed 3 adults)
  • Family Room

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsFamily Room

About this area

Hamburg

Located in Sternschanze neighbourhood, NH Collection Hamburg City is connected to a shopping centre. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stadtpark and Jenischpark. Check out an event or a game at Volksparkstadion, and consider making time for Hamburger Dom, a top attraction not to be missed. Spend some time exploring the area's activities, including golf lessons and golfing. Our guests love the hotel's central location.

Visit our Hamburg travel guide
Map
Popular Location

What's nearby

  • Hamburger Dom - 1 min walk
  • Reeperbahn - 11 min walk
  • Operettenhaus - 14 min walk
  • St. Michaelis Church - 15 min walk
  • Hamburg State Opera - 15 min walk

Getting around

  • Messehallen U-Bahn - 4 min walk
  • Sternschanze Station - 14 min walk
  • Hamburg (HAM) - 29 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Serves light fare. Open 24 hours.

About this property

NH Collection Hamburg City

Pet-friendly hotel connected to the convention centre in Hamburg with restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a sauna. WiFi in public areas is free. Additionally, a rooftop terrace, self parking and spa services are on-site. All 129 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and flat-screen TVs with satellite channels. Guests will also find minibars, room service (during limited hours) and premium bedding.
NH Collection Hamburg City offers 129 forms of accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: EUR 15 per night
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: EUR 13-32 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish
  • Turkish

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Dogs only
1 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at NH Collection Hamburg City and receive a full refund?
Yes, NH Collection Hamburg City offers free cancellation on select room rates, because flexibility matters! Please refer to NH Collection Hamburg City cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, this hotel allows dogs (limit 1 per room). There's a fee of EUR 20 per pet, per night.
How much is parking at this property?
Self-parking is available for EUR 15 per night.
What time is check-in at NH Collection Hamburg City?
Check-in is from 3 PM to midnight.
What time is check-out at NH Collection Hamburg City?
Checkout is at noon. Late checkout is available for EUR 35 (subject to availability).
Where is NH Collection Hamburg City located?
Located in Sternschanze, this hotel is within a 15-minute walk of Hamburger Dom, Reeperbahn and Operettenhaus. St. Michaelis Church and St. Pauli Piers are also within 1 mile (2 km). Messehallen U-Bahn and Feldstrasse U-Bahn are within a 5-minute walk.

Guest reviews

Overall score and ratings for NH Collection Hamburg City

4.3
Excellent
975 reviews
5 - Excellent
465
4 - Good
415
3 - Okay
70
2 - Mediocre
19
1 - Poor
6
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.3
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location Staff are friendly Rooms were great (suite)

Stayed 3 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel

A really good hotel located right next to the Millerntor stadium. Our room was really big and spotlessly clean. Breakfast was way too overpriced in my opinion so we went to the Ibis nearby and paid half the price, but apart from that I can't fault this hotel.

Stayed 2 nights in Feb 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a very good 4 star hotel with big recently decorated rooms. Its just a really nice hotel and its really worth the money

Stayed 2 nights in Feb 2020
3.0 out of 5 Okay
  • Disliked: Staff & service

Stayed 1 night in Feb 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3 day break in Hamburg

Great stay at NH Hamburg, very pleasant staff, nice room, all necessary toiletries provided. Very central for all attractions. Would definatley recommend this hotel. Breakfast not taken as I thought it was expensive at 22 euro.

Stayed 3 nights in Dec 2019