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Overview of Novum Hotel Eleazar City Center

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Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Novum Hotel Eleazar City Center

3 out of 5

3.7/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast Available
  • Laundry
  • Housekeeping
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationHuhnerposten Events Location5 min walk
    Popular LocationHamburger Kunsthalle6 min walk
    Popular LocationDeichtorhallen13 min walk
    AirportHamburg (HAM)24 min drive

Choose dates to view prices

  • Comfort Triple Room

    3.9/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    • 1 Double Bed OR 1 Double Sofa Bed
    More detailsComfort Triple Room
  • Family Room, Multiple Beds

    4.2/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsFamily Room, Multiple Beds
  • Family Room

    5/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsFamily Room
  • Basic Single Room, 1 Queen Bed

    3.8/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 1
    • 1 Queen Bed
    More detailsBasic Single Room, 1 Queen Bed
  • Standard Single Room, 1 Single Bed

    4.4/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 1
    • 1 Single Bed
    More detailsStandard Single Room, 1 Single Bed
  • Basic Double Room

    3.8/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsBasic Double Room
  • Comfort Single Room, 1 Single Bed

    5/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 1
    • 1 Single Bed
    More detailsComfort Single Room, 1 Single Bed
  • Standard Double Room

    4/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room
  • Comfort Double Room

    3.6/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsComfort Double Room
  • Economy Single Room

    4.1/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 1
    • 1 Single Bed
    More detailsEconomy Single Room

About this area

Hamburg

Located in Saint Georg neighbourhood, Novum Hotel Eleazar City Center is connected to a shopping centre. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Check out an event or a game at Volksparkstadion, and consider making time for Miniatur Wunderland, a top attraction not to be missed. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Huhnerposten Events Location - 5 min walk
  • Hamburger Kunsthalle - 6 min walk
  • Inner Alster Lake - 10 min walk
  • St. Peter's Church - 13 min walk
  • Deichtorhallen - 13 min walk

Getting around

  • South Central U-Bahn - 2 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • AirportHamburg (HAM) - 24 min drive

About this property

Novum Hotel Eleazar City Center

Central hotel connected to the convention centre in Hamburg with 24-hour front desk
Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff and a front desk safe are on-site. All rooms are soundproofed and offer free WiFi and free newspapers. TVs come with cable channels, and other amenities that guests will find include hairdryers and safes.
Novum Hotel Eleazar City Center offers 104 forms of accommodation with a safe and free newspapers. This individually furnished accommodation includes desks. Televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of guide to reopening holiday rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 8.90 for adults and EUR 4.95 for children

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 8.90 for adults and EUR 4.95 for children (approximately)
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Facilities fee: EUR 9.90 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Eleazar Novum Hotel
Novum Eleazar City Center
Novum Eleazar City Center Hamburg
Novum Hotel Eleazar
Novum Hotel Eleazar City Center
Novum Hotel Eleazar City Center Hamburg
Eleazar Novum Hamburg
Novum Eleazar City Center
Novum Hotel Eleazar City Center Hotel
Novum Hotel Eleazar City Center Hamburg
Novum Hotel Eleazar City Center Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at Novum Hotel Eleazar City Center and receive a full refund?
Yes, Novum Hotel Eleazar City Center offers free cancellation on select room rates, because flexibility matters! Please refer to Novum Hotel Eleazar City Center cancellation policy on our site for more details about any exclusions or requirements.
Is Novum Hotel Eleazar City Center pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Novum Hotel Eleazar City Center?
Check-in is from 3:00 PM - anytime. Early check-in is available for a fee of EUR 15.00 (subject to availability).
What time is check-out at Novum Hotel Eleazar City Center?
Checkout is at noon. Late checkout is available for EUR 15.00 (subject to availability).
Where is Novum Hotel Eleazar City Center located?
Located in Saint Georg, this hotel is within a 10-minute walk of Ohnsorg Theater and Moenckebergstrasse. Hamburg City Hall and Hamburg Wholesale Market are also within 1 mile (2 km). South Central U-Bahn and North Central U-Bahn are within a 5-minute walk.
3.7
Good
Rating 5 - Excellent. 156 out of 1178 reviews
5 - Excellent 13%
Rating 4 - Good. 612 out of 1178 reviews
4 - Good 52%
Rating 3 - Okay. 302 out of 1178 reviews
3 - Okay 26%
Rating 2 - Poor. 76 out of 1178 reviews
2 - Poor 6%
Rating 1 - Terrible. 32 out of 1178 reviews
1 - Terrible 3%

4.1/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel asked for extra pillows twice and got them so they did honour that also heating did not work in my room had to complain a few times for this to get sorted but they changed my room so everything ok in the end all in all a good hotel and convenient for central train station and bars and clubs shops would recommend.
Stayed 4 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
would recommend staying there...
I have stayed as a guest at this hotel on many occasions. I am still very impressed with the service that I have received. The staff are friendly, polite and courteous. And the the hotel is in close proximity to the Main Station/Hauptbahnhof.
Stayed 2 nights in Oct 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Basic and functional, OK for what it is
I stayed for 4 nights in this efficient, basic hotel which has 6 more or less identical floors, rooms are small, spartan, and soulless but clean. Think 70s, not modern budget designed - wood chip walls, tired, thin carpet, hard bed, no USB chargers. Only issue is that Hotels.com states rooms have blackout blinds, as you can see from the photo this was not the case. I contacted Hotels.com but all they did was pass it to the hotel who showed me other rooms which were all the same. This is false advertising on Hotels.com's site. Housekeeping came every day and changed towels, they were good and polite. The area is not the best, ok the transport is great but being bang next to the train station generally isn’t the best part of any city. So there is some noise of sirens, people randomly yelling etc. But the double glazed windows can be fully closed (as well as opened) It’s OK if all you want to do is sleep there but if you like to spend time in the room and look at nice surroundings and enjoy hotel facilities this isn’t really the place. The exterior of the hotel is as shown in my photo, the floodlit image in the advertising is barely recognisable.
Stayed 4 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, clean room, friendly staff, quiet at night and day
Stayed 3 nights in Sep 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

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