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Overview of Novum Hotel Graf Moltke Hamburg

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Featured image
Flat-screen TV
Flat-screen TV
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Novum Hotel Graf Moltke Hamburg

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast Available
  • Housekeeping
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationHuhnerposten Events Location4 min walk
    Popular LocationHamburger Kunsthalle7 min walk
    Popular LocationDeichtorhallen12 min walk
    AirportHamburg (HAM)27 min drive

Choose dates to view prices

Comfort

No guest room rating
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Standard Single Room, 1 Single Bed

4.2/5 guest room rating
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Comfort Double Room

4.3/5 guest room rating
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Triple Room

4.4/5 guest room rating
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Basic Single Room, 1 Queen Bed

4.1/5 guest room rating
  • 11 sq m
  • Sleeps 1
  • 1 Queen Bed

Standard Double Room

4.3/5 guest room rating
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Single Room, 1 Single Bed

5/5 guest room rating
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

About this area

Hamburg

Located in Saint Georg neighbourhood, Novum Hotel Graf Moltke Hamburg is connected to a shopping centre. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stadtpark and Jenischpark. Check out an event or a game at Volksparkstadion, and consider making time for Miniatur Wunderland, a top attraction not to be missed. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's convenience for public transportation: South Central U-Bahn is just steps away and North Central U-Bahn is 4 minutes on foot.
Popular Location

What's nearby

  • Huhnerposten Events Location - 4 min walk
  • Hamburger Kunsthalle - 7 min walk
  • St. Peter's Church - 12 min walk
  • Deichtorhallen - 12 min walk
  • Dialogue in the Dark Exhibition - 14 min walk

Getting around

  • South Central U-Bahn - 1 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • AirportHamburg (HAM) - 27 min drive
View in a map

About this property

Novum Hotel Graf Moltke Hamburg

Central hotel connected to the convention centre in Saint Georg, walk to Moenckebergstrasse
A 24-hour front desk, free newspapers and multilingual staff are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a reception hall. All rooms are soundproofed and offer free WiFi and free newspapers. For a bit of entertainment, guests will have flat-screen TVs with cable channels, and other amenities include hairdryers and safes.
Novum Hotel Graf Moltke Hamburg offers 89 forms of accommodation with a safe and free newspapers. This individually furnished accommodation includes desks. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking available (EUR 10 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 8.90 for adults and EUR 4.95 for children

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • German

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 30 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 8.90 for adults and EUR 4.95 for children (approximately)
  • Nearby parking fee: EUR 10 per night
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

Property is also known as

Graf Hamburg
Graf Moltke Novum Hotel
Graf Moltke Novum Hotel Hamburg
Hamburg Graf Moltke
Moltke Hamburg
Novum Graf Moltke
Novum Graf Moltke Hamburg
Novum Hotel Graf Moltke
Novum Hotel Graf Moltke Hamburg
Novum Hotel Hamburg Graf Moltke
Graf Moltke Top Hotel
Novum Graf Moltke Hamburg
Novum Hotel Graf Moltke Hamburg Hotel
Novum Hotel Graf Moltke Hamburg Hamburg
Novum Hotel Graf Moltke Hamburg Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at Novum Hotel Graf Moltke Hamburg and receive a full refund?
Yes, Novum Hotel Graf Moltke Hamburg offers free cancellation on select room rates, because flexibility matters! Please refer to Novum Hotel Graf Moltke Hamburg cancellation policy on our site for more details about any exclusions or requirements.
Is Novum Hotel Graf Moltke Hamburg pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Novum Hotel Graf Moltke Hamburg?
Novum Hotel Graf Moltke Hamburg doesn't offer parking.
What time is check-in at Novum Hotel Graf Moltke Hamburg?
Check-in is from 3:00 PM - anytime. Early check-in is available for a fee of EUR 15.00 (subject to availability).
What time is check-out at Novum Hotel Graf Moltke Hamburg?
Checkout is at noon. Late checkout is available for EUR 15.00 (subject to availability).
Where is Novum Hotel Graf Moltke Hamburg located?
Located in Saint Georg, this hotel is within a 5-minute walk of Museum of Arts and Crafts Hamburg and Moenckebergstrasse. Hamburg City Hall and Hamburg Wholesale Market are also within 1 mile (2 km). South Central U-Bahn is only a 2-minute walk and North Central U-Bahn is 4 minutes.
3.7
Good
Rating 5 - Excellent. 196 out of 1415 reviews
5 - Excellent 14%
Rating 4 - Good. 761 out of 1415 reviews
4 - Good 54%
Rating 3 - Okay. 343 out of 1415 reviews
3 - Okay 24%
Rating 2 - Poor. 78 out of 1415 reviews
2 - Poor 6%
Rating 1 - Terrible. 37 out of 1415 reviews
1 - Terrible 3%

4.0/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Illegality and dishonest staff from the Novum graf
Dishonest people from the Novotel graf hotel as they denied my request of cancellation (because of the Covid) before the check-in and they cashed all the money. I did everything in order to cancel the booking as a customer. They didn’t refund despite clear terms through hotels.com. They refused categorically the cancellation without any communication to me . Don’t book at this hotel!!!!!! I complain against them to the European consumer rights naming also hotels.com. I will continue to tell story into the social networks including hotels.com as thé latter didn’t manage to find an agreement with the hotel despite my many calls. I spent 15 euros by phone to call US customer service. Hotels .com website, as an intermediary, must find an agreement with the hotel as the hotel breached the cancellation terms but hotels.com didn’t find any agreement. I must myself negotiate with the hotel. Do not book to Novum graf hotel in Hamburg.
Stayed 3 nights in Sep 2020

4/5 Good

Happy face iconLiked: Staff & service
Dusty rooms but good buffet
Room was quite dusty. Other than that, there’s no major complaints. The buffet makes the price a lot more worth it.
Stayed 2 nights in Jan 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillow smelt smokey
Stayed 1 night in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 6 nights in Dec 2019

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