Travelers find the perfect blend of comfort and convenience at this centrally located hotel near Hamburg's City Hall, where helpful staff make every stay better
Hotel Hamburg welcomes visitors to the city center with genuine hospitality. The multilingual staff assists guests in navigating the city. Enjoy a daily breakfast buffet for a relaxing start. Practical amenities include in-room WiFi, luggage storage, and elevator access.
Located in Hamburg City Center neighbourhood, Hotel Hamburg is connected to a shopping centre. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hamburg travel guide
Steindamm 29, Hamburg, HH, 20099
What's nearby
Hamburger Kunsthalle
7 min walk - 0.7 km
Moenckebergstrasse
8 min walk - 0.7 km
Inner Alster Lake
10 min walk - 0.9 km
Jungfernstieg
16 min walk - 1.4 km
Hamburg City Hall
18 min walk - 1.5 km
Getting around
South Central U-Bahn
5 min walk
Hamburg Central Station
7 min walk
Hamburg Airport (HAM)
36 min drive
Restaurants
Öz Urfa Kebap Salonu
2 min walk
Meram Holzkohlegrill
1 min walk
Saray Köz Restaurant
1 min walk
Sait Grillhaus
2 min walk
Singh
1 min walk
About this property
Hotel Hamburg
Hotel near Miniatur Wunderland
Hotel Hamburg provides a free breakfast buffet and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
A 24-hour front desk, multilingual staff and a lift
A front desk safe, luggage storage and a TV in reception
Smoke-free property
Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Hamburg boast thoughtful touches, such as premium bedding, as well as amenities, such as free WiFi and safes.
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 6.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 15 (subject to availability)
Late check-out fee: EUR 15.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hamburg Novum Hotel
Novum Hamburg Stadtzentrum
Novum Hotel
Novum Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum
Novum Hotel Stadtzentrum
Novum Stadtzentrum
Hotel Hamburg Hotel
Hotel Hamburg Hamburg
Hotel Hamburg Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum
Frequently asked questions
Is Hotel Hamburg pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Hotel Hamburg?
As of 10 Mar, 2026, prices found for a 1-night stay for 2 adults at Hotel Hamburg on 11 Mar, 2026 start from S$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Hamburg?
Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 15 (subject to availability).
What time is check-out at Hotel Hamburg?
Checkout is at noon. Late checkout is available for EUR 15.00 (subject to availability).
Where is Hotel Hamburg located?
Located in Hamburg City Center, this hotel is 0.2 mi (0.4 km) from Museum of Arts and Crafts Hamburg and 1.4 mi (2.3 km) from Miniatur Wunderland. Moenckebergstrasse and Markthalle Hamburg are also within 10 minutes. South Central U-Bahn is 5 minutes by foot and Lohmuhlenstrasse U-Bahn is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Hamburg Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was very pleasant and friendly! The room was comfortable and very clean.
Osvaldo
Stayed 1 night in Dec 2025
8/10 Good
Michael
30 Jan, 2026
Liked: Cleanliness
Helpful and friendly staff
Room very clean
Decent breakfast with enough options
Lighting in the room was poor
Good location...the neighbourhood is a bit dodgy but I felt safe enough...main station and public transport very close
Staff and breakfast great. Sex shop on ground floor and rough neighbourhood made the stay uncomfortable. Mold/mildew in bathroom. Cheap and convenient for our purposes but will stay elsewhere next time.
The staff, room and breakfast buffet were all great 5 stars. The problem is this is in a mostly migrant area. If your room is in front yes you get a nice balcony. The problem is noise. The street is loud 24/7 never quite. Africans and Arabs all night and day out talking, yelling and playing music.
No nonsense, low price hotel with a central location. Nothing to write home about, yet nothing to complain about either. Breakfast was fine and comparable to what you will get in a slightly more expensive (mid class) hotel. Extra bonus for the luggage room letting us explore Hamburg without our backpacks on check out day.
Thomas
Stayed 1 night in Jun 2025
6/10 Okay
Michail
23 Sept, 2024
Liked: Cleanliness, staff & service
A good hotel for a short stay
Hamburg is a good hotel for a short stay, in a very good location. It is only 3 minutes walk from train and bus central stations and 10 minutes walk from shopping area. The room and all the areas of the hotel were clean and the staff friendly. The breakfast was very good.
.
Michail
Stayed 2 nights in Aug 2024
6/10 Okay
Matthew
9 Dec, 2024
Liked: Cleanliness, staff & service
Hotel room was big and just what we needed travelling with children. Breakfast choices were very limited and the area outside felt quite unsafe with small children. Excellent proximity to Hauptbahnhof
This property serves a purpose, the breakfast is good and the staff friendly and it is a short walk from the train station.
Please note our room was not as per the pictures shared on Expedia and was a lot more dated.
Slightly strange with the ground floor of the building a sex shop. But once inside the hotel is good for its price and served a very good breakfast buffet
Small ,comfortable hotel with few big minus points
Hotel is clean ,and breakfest was good. Room and bed was comfortable.
In other hand location of the hotel is restless.It is located in the street part where many drugusers and smokers spend time through the day and night. Even as window closed the noises of fights,arriving ambulances and yelling of people on the street can be heard without willing. Not the safest entrance from the street in to hotel.
Staff at cleaning and breakfest room was pleasent and friendly.
Staff at reception was harder to reach and talk to and less welcoming.
Paula
Stayed 4 nights in Jul 2025
8/10 Good
Verified traveller
10 Aug, 2024
Liked: Cleanliness, staff & service
I would use this convenient hotel again
Good, clean, quiet hotel, ideal for the central station. The breakfast was very good for the price. The carpets in the hotel are old, but the hotel was otherwise fine. It is in a very rough area with all kinds of less-than-legal activity going on in the streets surrounding it. Heads up if you are travelling alone.
Verified traveller
Stayed 1 night in Aug 2024
6/10 Okay
Luis
28 Nov, 2024
Good breakfast. Room was dimly lit and no action taken when advices of blown lightbulb.
6mins work to central station’s .on a very busy street.supermarket across the street.the breakfast is simple and delicious.change a room to private bathroom.it is great! The four floor and five floor do not have elevator.but it is easy to walk by stairs
The hotell is situated on a pretty rough street. Drugs and porn are not hard to spot. It is however a very busy and unfrightening place. Just seedy.
As far as the hotell itself is concerned, the rugs are bad and the ceilings are stained but the beds are new, clean and comfy.
The breakfast was good and the staff happy to help.
Niklas
Stayed 2 nights in Jul 2024
6/10 Okay
Elisa
30 Jul, 2024
Liked: Cleanliness, staff & service
It was fine
The hotel is fine. The street outside is terrible and I would say not suitable for women traveling alone or with kids. The service was very nice , breakfast was fine too. The room was ok but nothing modern to it. I was not expecting something wow when i booked it but when we arrived i was shocked and immediately felt unsafe.The good thing is that once you are in the hotel that feeling goes away.
The hotel was lovely and clean,staff were very welcoming.Rooms are basic but clean.Noise from outside,we had to open windows as it was hot.Breakfast was very nice, continental, fresh bread,meat, cheese, eggs,fruit, yoghurt, cereals,coffee and tea.
The only thing I would say negative was outside the hotel.The noise,homeless people,drug addicts,ladies of the night.It was a very busy area day and night.
10min walk up the road it was totally different.Dont let it put you off.Hotel was brilliant could do with a bigger lift ha ha
It is true that the circumstance around this hotel is not good as many users commented.
But as I lived in Hamburg before, I fully know the circumstance and am never concerned with this.
I think this hotel is good because of free breakfast and no cancelling fee.
But the breakfast is not bad but not good. I got tired of it at the third morning.
And it was very hot in the room in July because of no air conditioner.
Verified traveller
Stayed 3 nights in Jul 2024
6/10 Okay
Gary
14 Aug, 2024
Liked: Staff & service
Location of property is by Central Station, so it's close to train station. However, probably doesn't seem "safe" because there are a lot of people just lingering outside late into the night. Police is around so it's safe enough. The facility is clean enough. The bed is comfortable. The biggest downside for me is, the picture had me believe this place was like any other hotel, but instead, you do not have your own bathroom. Toilet and shower is communal; you have to share with the whole floor. Also had a cricket on my towel. Morning staff is nice.
Gary
Stayed 2 nights in Aug 2024
8/10 Good
Andrea
23 Jul, 2024
Liked: Cleanliness, staff & service
Hotel is basic but clean and staff are friendly and helpful.Breakfast was good the small restaurant does get busy and is only open for breakfast. Nothing to do with the hotel at all but the area around the accommodation is rough. Lots of prosititutes and beggars which was not a major concern but the open drug users and number of alcoholics is unbelievable. It is not somewhere i would take children, there were things going on that as an adult i should not have been privvy too. 300m down the road in any direction and the culture changes for the better. Being honest i would not stay here again purely based on the area and activities outside the hotel, which is a shame because i have no faults with the hotel itself.