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Overview of Steigenberger Hotel Hamburg

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View from Room
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
VIP Access

Steigenberger Hotel Hamburg

5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationInternational Baptist Church of Hamburg3 min walk
    Popular LocationNeuer Wall5 min walk
    Popular LocationBleichenhof-Passage Hamburg5 min walk
    AirportHamburg (HAM)27 min drive

Choose dates to view prices

  • Junior Suite

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsJunior Suite
  • Superior Suite

    5/5 guest room rating

    Room amenities

    • 71 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Suite
  • Standard Room (Zimmer)

    4.7/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsStandard Room (Zimmer)
  • Deluxe Room (Zimmer)

    4.6/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsDeluxe Room (Zimmer)
  • Superior Room (Zimmer)

    4.4/5 guest room rating

    Room amenities

    • Water view
    • Sleeps 3
    • 1 Double Bed
    More detailsSuperior Room (Zimmer)

About this area

Hamburg

Located in Neustadt neighbourhood, Steigenberger Hotel Hamburg is connected to a shopping centre. St. Nikolai Church and St. Michaelis Church are notable landmarks, and travellers looking to shop may want to visit Bleichenhof-Passage Hamburg and Neuer Wall. Don't miss out on a visit to Hamburger Dom. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • International Baptist Church of Hamburg - 3 min walk
  • Neuer Wall - 5 min walk
  • Bleichenhof-Passage Hamburg - 5 min walk
  • St. Nikolai Church - 6 min walk
  • St. Michaelis Church - 7 min walk

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Hamburg Dammtor Station - 17 min walk
  • AirportHamburg (HAM) - 27 min drive

Restaurants

  • Where to eat
  • Bistro am Fleet – Garden-view bistro offering Mediterranean cuisine. Serves lunch, dinner and light fare daily.
  • Restaurant am Fleet – Serves breakfast daily.
  • Pianobar – Open daily.
View in a map

About this property

Steigenberger Hotel Hamburg

Luxury hotel connected to the convention centre in Neustadt, walk to Miniatur Wunderland
2 restaurants, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. All 233 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find minibars and free newspapers.
Steigenberger Hotel Hamburg offers 233 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 26.00 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee weekends 7 AM–11:00 AM: EUR 29.00 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Designer shops

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • 10 meeting rooms
  • Conference space (431 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hairdryer
  • Shower

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

You may also like

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from 01 November 2019 to 01 November 2021 (completion date subject to change).
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 29.00 per person (approximately)
  • Self-parking fee: EUR 26.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per day
  • Rollaway bed fee: EUR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at Steigenberger Hotel Hamburg and receive a full refund?
Yes, Steigenberger Hotel Hamburg offers free cancellation on select room rates, because flexibility matters! Please refer to Steigenberger Hotel Hamburg cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Steigenberger Hotel Hamburg?
As of 24 Jan,2021, prices found for a 1-night stay for 2 adults at Steigenberger Hotel Hamburg on 1 Feb,2021 start from SG$193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Steigenberger Hotel Hamburg pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per day.
How much is parking at Steigenberger Hotel Hamburg?
Self-parking is available for EUR 26.00 per day.
What time is check-in at Steigenberger Hotel Hamburg?
Check-in is from 3:00 PM - anytime.
What time is check-out at Steigenberger Hotel Hamburg?
Checkout is at noon.
Where is Steigenberger Hotel Hamburg located?
Located in Neustadt, this luxury hotel is within a 5-minute walk of Neuer Wall and Bleichenhof-Passage Hamburg. St. Nikolai Church and St. Michaelis Church are also within 10 minutes. Stadthausbrücke S-Bahn is only a 2-minute walk and Rodingsmarkt U-Bahn is 2 minutes.
4.3
Excellent
Rating 5 - Excellent. 536 out of 1119 reviews
5 - Excellent 48%
Rating 4 - Good. 422 out of 1119 reviews
4 - Good 38%
Rating 3 - Okay. 122 out of 1119 reviews
3 - Okay 11%
Rating 2 - Poor. 30 out of 1119 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 1119 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in city centre
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was very efficient and the staff was very friendly. The rooms are clean and spacious, breakfast was good and again the staff was very friendly and helpful. Great Location.
Stayed 2 nights in Aug 2020

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Not so amazing mostly due to the breakfast arrangement. 3 times to choose from but we never got the correct order, long long waiting for omelettes, Coffee etc. so the 60 minutes run fast just waiting. Location is prime, parking fee is fair, no possibility for making your own cup of tea / Coffee in the room only room service ( tea is € 9.40 ) COVID 19 ruins a lot for this hotel... consider booking without breakfast
Stayed 3 nights in Jul 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location only marred by power failure on check out that caused a few challenges for the staff. But overall a great stay.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

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