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Steigenberger Hotel Hamburg

Star Rating
5 out of 5
See more in Hamburg (and vicinity)

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View from Room
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSt. Michaelis Church7 min walk
    Popular LocationHamburg City Hall8 min walk
    Popular LocationMiniatur Wunderland10 min walk
    AirportHamburg (HAM)34 min drive

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  • Junior Suite

    Photos of Junior Suite

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    More detailsJunior Suite

  • Superior Suite

    Photos of Superior Suite

    5/5 guest room rating

    Room amenities

    • 71 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Suite

  • Standard Room (Zimmer)

    Photos of Standard Room (Zimmer)

    4.7/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    More detailsStandard Room (Zimmer)

  • Deluxe Room (Zimmer)

    Photos of Deluxe Room (Zimmer)

    4.6/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room (Zimmer)

  • Superior Room (Zimmer)

    Photos of Superior Room (Zimmer)

    4.4/5 guest room rating

    Room amenities

    • Water view
    • Sleeps 3
    More detailsSuperior Room (Zimmer)

About this area

Hamburg

Located in Neustadt neighbourhood, Steigenberger Hotel Hamburg is connected to a shopping centre. St. Nikolai Church and St. Michaelis Church are notable landmarks, and travellers looking to shop may want to visit Bleichenhof-Passage Hamburg and Neuer Wall. Don't miss out on a visit to Hamburger Dom. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Our guests appreciate the hotel's location for the sightseeing.
Visit our Hamburg travel guide
Map
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Popular Location

What's nearby

  • St. Michaelis Church - 7 min walk
  • Hamburg City Hall - 8 min walk
  • Miniatur Wunderland - 10 min walk
  • Jungfernstieg - 10 min walk
  • St. Peter's Church - 11 min walk

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Hamburg Dammtor Station - 17 min walk
  • AirportHamburg (HAM) - 34 min drive

Restaurants

  • Where to eat
  • Bistro am Fleet – Garden-view bistro offering Mediterranean cuisine. Serves lunch, dinner and light fare daily.
  • Restaurant am Fleet – Serves breakfast daily.
  • Pianobar – Open daily.

About this property

Steigenberger Hotel Hamburg

Luxury hotel connected to the convention centre in Neustadt, walk to Miniatur Wunderland
2 restaurants, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. All 233 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find minibars and free newspapers.
Steigenberger Hotel Hamburg offers 233 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 26.00 per day

Food and drink

  • Buffet breakfast available for a fee weekends 7 AM–11:00 AM: EUR 29.00 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Designer shops

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • 10 meeting rooms
  • Conference space (431 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hairdryer
  • Shower

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and anytime

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
This property is undergoing renovations from 01 November 2019 to 01 November 2021 (completion date subject to change).
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 29.00 per person (approximately)
  • Self-parking fee: EUR 26.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per day
  • Rollaway bed fee: EUR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Steigenberger Hotel Hamburg
Steigenberger Hamburg
Steigenberger Hamburg Hotel Hamburg
Hamburg Steigenberger Hotel
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at Steigenberger Hotel Hamburg and receive a full refund?
Yes, Steigenberger Hotel Hamburg offers free cancellation on select room rates, because flexibility matters! Please refer to Steigenberger Hotel Hamburg cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Steigenberger Hotel Hamburg?
As of 29 Sep,2020, prices found for a 1-night stay for 2 adults at Steigenberger Hotel Hamburg on 29 Oct,2020 start from SG$145, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Steigenberger Hotel Hamburg pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per day.
How much is parking at Steigenberger Hotel Hamburg?
Self-parking is available for EUR 26.00 per day.
What time is check-in at Steigenberger Hotel Hamburg?
Check-in is from 3:00 PM to anytime.
What time is check-out at Steigenberger Hotel Hamburg?
Checkout is at noon.
Where is Steigenberger Hotel Hamburg located?
Located in Neustadt, this luxury hotel is within a 5-minute walk of Neuer Wall and Bleichenhof-Passage Hamburg. St. Nikolai Church and St. Michaelis Church are also within 10 minutes. Stadthausbrücke S-Bahn is only a 2-minute walk and Rodingsmarkt U-Bahn is 2 minutes.
4.3
Excellent
1,162 reviews
5 - Excellent
565
4 - Good
433
3 - Okay
121
2 - Poor
32
1 - Terrible
11

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was very efficient and the staff was very friendly. The rooms are clean and spacious, breakfast was good and again the staff was very friendly and helpful. Great Location.
Stayed 2 nights in Aug 2020

5/5 Excellent

Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location only marred by power failure on check out that caused a few challenges for the staff. But overall a great stay.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Location and breakfast was great. Some staff were nicer than others.
Stayed 4 nights in Dec 2019

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