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Reviews

4.3 / 5Very Good
2,251 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    International Baptist Church of Hamburg
    3 min walk
  • Popular Location
    Neuer Wall
    5 min walk
  • Popular Location
    Bleichenhof-Passage Hamburg
    5 min walk
  • Airport
    Hamburg (HAM)
    15 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Standard Room (Zimmer)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Superior Room (Zimmer)

    Room Amenities

    • Water view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Superior Suite

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Deluxe Room (Zimmer)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed
    More details

About this area

Hamburg

Located in Hamburg's Neustadt neighbourhood, Steigenberger Hotel Hamburg is in the city centre and connected to the airport. Miniatur Wunderland and Hamburg Dungeon are cultural highlights, and travellers looking to shop may want to visit Reeperbahn and Fish Market. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • International Baptist Church of Hamburg - 3 min walk
  • Neuer Wall - 5 min walk
  • Bleichenhof-Passage Hamburg - 5 min walk
  • St. Nikolai Church - 6 min walk
  • St. Michaelis Church - 7 min walk

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Hamburg Dammtor Station - 17 min walk
  • Hamburg (HAM) - 28 min drive

Restaurants

  • Where to eat
  • Bistro am Fleet – Garden-view bistro offering Mediterranean cuisine. Serves lunch and dinner daily.
  • Restaurant am Fleet – Serves breakfast daily.
  • Pianobar – Open daily.

About this property

Steigenberger Hotel Hamburg

Luxury hotel connected to the airport in Neustadt, walk to St. Michaelis Church
2 restaurants, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. All 233 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find minibars and free newspapers.
Steigenberger Hotel Hamburg offers 233 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 26.00 per day

Food and drink

Buffet breakfast available for a fee weekends 7 AM–11:00 AM: EUR 29.00 per person
2 restaurants
1 bar
24-hour room service

Things to do

Designer shops

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
German

Business services

10 meeting rooms
Conference space (431 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Hairdryer
Shower

Entertainment

LCD TV
pay films
satellite channels

Food and drink

Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board (on request)
Phone
Safe
Soundproofing

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Express check-out

Renovations and closures

This property is undergoing renovations from 01 November 2019 until 01 November 2021 (completion date subject to change). During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Pets are allowed for an extra charge of EUR 25 per pet, per day.
  • Dogs only

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45 per night.

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 29.00 per person (approximately)
  • Self-parking fee: EUR 26.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per day
  • Rollaway bed fee: EUR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Steigenberger Hotel Hamburg
  • Steigenberger Hamburg
  • Steigenberger Hamburg Hotel Hamburg
  • Hamburg Steigenberger Hotel
  • Steigenberger Hamburg Hamburg
  • Steigenberger Hotel Hamburg Hotel
  • Steigenberger Hotel Hamburg Hamburg
  • Steigenberger Hotel Hamburg Hotel Hamburg
4.3

Very Good

5 - Excellent
1,052
4 - Good
854
3 - Okay
257
2 - Mediocre
67
1 - Poor
21
4.5
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff and location only marred by power failure on check out that caused a few challenges for the staff. But overall a great stay.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Location and breakfast was great. Some staff were nicer than others.

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the staff is really polite, professional and excedingly helpful

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean. Lovely decore. Spacious. Everything we needed to hand in our room and close to city sights

Stayed 3 nights in Dec 2019

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