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Overview of The Westin Hamburg

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Premium bedding, minibar, in-room safe, desk
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

The Westin Hamburg

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationElbe Philharmonic Hall5 min walk
    Popular LocationMiniatur Wunderland6 min walk
    Popular LocationHamburg Dungeon6 min walk
    AirportHamburg (HAM)31 min drive

Choose dates to view prices

Presidential Suite, 1 King Bed, Non Smoking, View

  • 162 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Non Smoking, View

4.5/5 guest room rating
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, View

5/5 guest room rating
  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, View

  • 92 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Non Smoking, View

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, View

  • 103 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, View

  • 32 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, View

5/5 guest room rating
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

4.6/5 guest room rating
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, City View

5/5 guest room rating
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking, View

5/5 guest room rating
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Hamburg

Located in Hamburg's HafenCity neighbourhood, The Westin Hamburg is in the city centre. Elbe Philharmonic Hall and Miniatur Wunderland are cultural highlights, and travellers looking to shop may want to visit Moenckebergstrasse and Reeperbahn. Looking to enjoy an event or a match? See what's going on at Volksparkstadion or Barclaycard Arena.
Popular Location

What's nearby

  • Elbe Philharmonic Hall - 5 min walk
  • Miniatur Wunderland - 6 min walk
  • Hamburg Dungeon - 6 min walk
  • Dockland - 9 min walk
  • Cap San Diego - 11 min walk

Getting around

  • Baumwall U-Bahn - 5 min walk
  • Central S-Bahn - 9 min drive
  • AirportHamburg (HAM) - 31 min drive

Restaurants

  • Where to eat
  • Fang & Feld – Restaurant offering local cuisine. Serves breakfast and dinner on selected days.
  • The Bridge Bar – Serves breakfast, lunch and dinner daily.
View in a map

About this property

The Westin Hamburg

Luxury Hamburg hotel in HafenCity, walk to Elbe Philharmonic Hall
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 244 soundproofed rooms feature WiFi and 24-hour room service. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
The Westin Hamburg offers 244 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.
The Westin Hamburg Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 35 per day)
  • On-site parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11 AM on weekdays and 7:00 AM–noon on weekends: EUR 30 for adults and EUR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 11 meeting rooms
  • Conference space (9085 square feet)

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
1 per room
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 75.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 30 for adults and EUR 15 for children (approximately)
  • Fee for in-room wireless Internet: EUR 10 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Westin Hamburg Hotel
Westin Hamburg
The Westin Hamburg Hotel
The Westin Hamburg Hamburg
The Westin Hamburg Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at The Westin Hamburg and receive a full refund?
Yes, The Westin Hamburg offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Hamburg cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin Hamburg?
As of 24 Jan,2021, prices found for a 1-night stay for 2 adults at The Westin Hamburg on 25 Jan,2021 start from SG$330, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Westin Hamburg have a pool?
Yes, this property has an indoor pool.
Is The Westin Hamburg pet-friendly?
Yes, The Westin Hamburg allows pets (limit 1 per room). There's a fee of EUR 50 per pet, per night.
How much is parking at The Westin Hamburg?
Self-parking is available for EUR 35 per day.
What time is check-in at The Westin Hamburg?
Check-in is from 3:00 PM - midnight.
What time is check-out at The Westin Hamburg?
Checkout is at noon.
Where is The Westin Hamburg located?
Located in HafenCity, this luxury hotel is within a 10-minute walk of Elbe Philharmonic Hall and Miniatur Wunderland. St. Michaelis Church and Moenckebergstrasse are also within 1 mi (2 km). Baumwall U-Bahn is 5 minutes by foot and Rodingsmarkt U-Bahn is 13 minutes.
4.4
Excellent
Rating 5 - Excellent. 555 out of 966 reviews
5 - Excellent 57%
Rating 4 - Good. 273 out of 966 reviews
4 - Good 28%
Rating 3 - Okay. 91 out of 966 reviews
3 - Okay 9%
Rating 2 - Poor. 34 out of 966 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 966 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.3/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but it was overpriced. For the price we paid, we expected to have a real window with a view of the city instead of looking at the glass wall right in front of the window. The room layout was also not the best.
Stayed 2 nights in May 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and very interesting.The hotel is near in all interested places to see..
Stayed 3 nights in Dec 2019

2/5 Poor

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Very disappointed
Couldn’t be more disappointed with what was supposed to be a romantic get away. I booked a room For 2 nights at The Westin in Hamburg for my wife and I 10 year anniversary. Was meant to be a special weekend for us as it was our 1st weekend away without you kids in over 2 years. I booked a room with a “view” as of course I wanted to pop a bottle of champagne, whilst sitting with a view over the city after arriving to celebrate. On arrival to the room, I opened the curtains only to find out that we were staring directly into a wall. There was no “view” at all. On check out I spoke to the lady behind the desk to voice my disappointment, only to be told that this was a view, as my room had a window and that, if I wanted a room with a view, then I should have in fact ordered the room with harbour view. Both my wife and I left the hotel feeling absolutely deceived and mislead, as we genuinely thought that it was a mistake after rechecking my booking. Furthermore, being woken up at 09.05 on Saturday morning with a knock on the door from a man wanting in for cleaning, is just not ok! Furthermore again, in the afternoon we decided to try the spa facilities, only to come down a child in the pool doing countless “bombs” in the pool. A spa is meant to be relaxing and for adults in my eyes. All in all an extremely disappointing weekend on the accommodation front. Wish we chose another hotel but we expected so much from what was meant to be the best of the best in Hamburg.
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

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