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Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
945 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationElbe Philharmonic Hall1 min walk
Popular LocationMiniatur Wunderland6 min walk
Popular LocationCap San Diego11 min walk
AirportHamburg (HAM)38 min drive

Choose dates to view prices

  • Presidential Suite

    Room amenities

    • 162 sq m
    • City view
    • Sleeps 3
    More detailsPresidential Suite
  • Classic Elbphilharmonie

    4.5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsClassic Elbphilharmonie
  • Elbphilharmonie Suite

    5/5 guest room rating

    Room amenities

    • 61 sq m
    • City view
    • Sleeps 3
    More detailsElbphilharmonie Suite
  • Horizon Suite

    Room amenities

    • 92 sq m
    • City view
    • Sleeps 3
    More detailsHorizon Suite
  • Classic Elbphilharmonie

    Room amenities

    • 35 sq m
    • Sleeps 4
    More detailsClassic Elbphilharmonie
  • Maisonette Suite

    Room amenities

    • 103 sq m
    • City view
    • Sleeps 3
    More detailsMaisonette Suite
  • Premium Waterfront

    Room amenities

    • 32 sq m
    • Water view
    • Sleeps 2
    More detailsPremium Waterfront
  • Elbphilharmonie Studio

    5/5 guest room rating

    Room amenities

    • 46 sq m
    • City view
    • Sleeps 2
    More detailsElbphilharmonie Studio
  • Deluxe Room

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Room
  • Premium City

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More detailsPremium City

About this area

Hamburg

Located in Hamburg's HafenCity neighbourhood, The Westin Hamburg is in the city centre. Elbe Philharmonic Hall and Miniatur Wunderland are cultural highlights, and travellers looking to shop may want to visit Moenckebergstrasse and Reeperbahn. Looking to enjoy an event or a match? See what's going on at Volksparkstadion or Barclaycard Arena.
Visit our Hamburg travel guide
View in a map
Popular Location

What's nearby

  • Elbe Philharmonic Hall - 1 min walk
  • Miniatur Wunderland - 6 min walk
  • Cap San Diego - 11 min walk
  • St. Michaelis Church - 13 min walk
  • Theater im Hafen - 17 min drive

Getting around

  • Baumwall U-Bahn - 5 min walk
  • Central S-Bahn - 9 min drive
  • AirportHamburg (HAM) - 38 min drive

Restaurants

  • Where to eat
  • Fang & Feld โ€“ Restaurant offering local cuisine. Serves breakfast and dinner on selected days.
  • The Bridge Bar โ€“ Serves breakfast, lunch and dinner daily.

About this property

The Westin Hamburg

Luxury Hamburg hotel in HafenCity, walk to Elbe Philharmonic Hall
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/cafรฉ are on-site. All 244 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as sitting areas and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are flat-screen TVs with satellite channels.
The Westin Hamburg offers 244 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.
The Westin Hamburg Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 35 per day

Food and drink

  • Buffet breakfast available for a fee 6:30 AMโ€“11 AM on weekdays and 7:00 AMโ€“noon on weekends: EUR 30 for adults and EUR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 11 meeting rooms
  • Conference space (9085 square feet)

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
1 per room
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 75.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 30 for adults and EUR 15 for children (approximately)
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Westin Hamburg Hotel
Westin Hamburg
The Westin Hamburg Hotel
The Westin Hamburg Hamburg
The Westin Hamburg Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at The Westin Hamburg and receive a full refund?
Yes, The Westin Hamburg offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Hamburg cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin Hamburg?
As of 29 Sep,2020, prices found for a 1-night stay for 2 adults at The Westin Hamburg on 15 Oct,2020 start from SG$311, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Westin Hamburg have a pool?
Yes, this property has an indoor pool.
Is The Westin Hamburg pet-friendly?
Yes, The Westin Hamburg allows pets (limit 1 per room). There's a fee of EUR 50 per pet, per night.
How much is parking at The Westin Hamburg?
Self-parking is available for EUR 35 per day.
What time is check-in at The Westin Hamburg?
Check-in is from 3:00 PM to midnight.
What time is check-out at The Westin Hamburg?
Checkout is at noon.
Where is The Westin Hamburg located?
Located in HafenCity, this luxury hotel is within a 10-minute walk of Elbe Philharmonic Hall and Miniatur Wunderland. St. Michaelis Church and Moenckebergstrasse are also within 1 mi (2 km). Baumwall U-Bahn is 5 minutes by foot and Rodingsmarkt U-Bahn is 13 minutes.
4.4
Excellent
945 reviews
5 - Excellent
543
4 - Good
266
3 - Okay
89
2 - Poor
34
1 - Terrible
13

4.6/5

Cleanliness

4.3/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and very interesting.The hotel is near in all interested places to see..
Stayed 3 nights in Dec 2019

2/5 Poor

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Very disappointed
Couldnโ€™t be more disappointed with what was supposed to be a romantic get away. I booked a room For 2 nights at The Westin in Hamburg for my wife and I 10 year anniversary. Was meant to be a special weekend for us as it was our 1st weekend away without you kids in over 2 years. I booked a room with a โ€œviewโ€ as of course I wanted to pop a bottle of champagne, whilst sitting with a view over the city after arriving to celebrate. On arrival to the room, I opened the curtains only to find out that we were staring directly into a wall. There was no โ€œviewโ€ at all. On check out I spoke to the lady behind the desk to voice my disappointment, only to be told that this was a view, as my room had a window and that, if I wanted a room with a view, then I should have in fact ordered the room with harbour view. Both my wife and I left the hotel feeling absolutely deceived and mislead, as we genuinely thought that it was a mistake after rechecking my booking. Furthermore, being woken up at 09.05 on Saturday morning with a knock on the door from a man wanting in for cleaning, is just not ok! Furthermore again, in the afternoon we decided to try the spa facilities, only to come down a child in the pool doing countless โ€œbombsโ€ in the pool. A spa is meant to be relaxing and for adults in my eyes. All in all an extremely disappointing weekend on the accommodation front. Wish we chose another hotel but we expected so much from what was meant to be the best of the best in Hamburg.
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

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