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Reviews of Motel 6 Hammond, IN - Chicago Area

2 out of 5
Motel 6 Hammond, IN - Chicago Area
3840 179th St, Hammond, IN

Reviews

6.4
Rating 10 - Excellent. 208 out of 901 reviews" "
Rating 8 - Good. 212 out of 901 reviews" "
Rating 6 - Okay. 157 out of 901 reviews" "
Rating 4 - Poor. 112 out of 901 reviews" "
Rating 2 - Terrible. 212 out of 901 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Quaina

Stayed 1 night in Apr 2024

6/10 Okay

Alexas O

Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 3 May,2024
Hi Alexas, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Alfred

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
A crazy lady who look high try to come in my room after banging on door ! I checked out same night I checked in
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr,2024
Hi Alfred,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

jon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bare bones clean room
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr,2024
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Okay

William Francisco

Liked: Staff & service
There were some rooms that were upgraded. And any of the other rooms were not upgraded. The doors did not seal well cold wind blowing through. One pillow per person.
Stayed 1 night in Apr 2024

10/10 Excellent

William Francisco

Travelled with partner
Clean inexpensive close to the highway and restaurants
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Cedomir

Stayed 1 night in Jan 2024
Response from Brand Experience Team on 12 Apr,2024
Hi Cedomir,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Randy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the highway to get which ever way u want to go. Slept like a rock, best night sleep ive had in a while. The bed was very comfortable. I would definitely recommend this motel to my friends, cant beat the price either.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar,2024
Hi Randy, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Jason

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Several factors were observed at 10 pm that indicated that this property was too dangerous for us to feel secure with our property and vehicle if we tried to sleep here. We got a refund and found another accommodation.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar,2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

Ivan

I saw bedbugs
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar,2024
Hi Ivan,We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention and we appreciate your patronage. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Maz K.#Team6

10/10 Excellent

Analisa

Liked: Cleanliness, staff & service, property conditions & facilities
EAST AND CONVENIENT ACCESS TO HIGHWAY
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar,2024
Hi Analisa,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Jovana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Nancy Y. on 7 Mar,2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Carin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
The power was out for several hours
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb,2024
Hi Carin,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Anthony

Liked: Staff & service, property conditions & facilities
Desk clerk was very fast and helpful. Very professional attitude! I will return!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb,2024
Hi Anthony,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Jaime

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cigarette butts everywhere. My floor in my room looked like it wasn’t swept in a month. Dorito crumbs and dirt everywhere. The floor was raised in spots and buckling and was a tripping hazard
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb,2024
Hi Jaime,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Winter time outside temperature 2 f room door no sealed 1/2 inches gap cool air blow in the room Need to fix it
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan,2024
Hi Sam,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Israel

Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rates reasonable. Easy to drive to. Rooms were clean.
Stayed 7 nights in Dec 2023
Response from Nancy Y. on 17 Jan,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rates are good affordable very clean nice stay at

10/10 Excellent

James

Stayed 3 nights in Jan 2024

10/10 Excellent

Andrea Marie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, quiet, and clean
Stayed 4 nights in Dec 2023
Response from Nancy Y. on 17 Jan,2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
I know you get what you pay for and have low expectations but this was a terrific experience. The area is not safe. Heard gun shots just after ariving. Thankfully the police response was quick. All of the beds in the entire motel are full size. We reserved a queen but found out they only have full size beds in evey single room. When we checked in they tried to charge us but we had already paid. Easy fix but no no response from the desk clerk. Just clicked away on the computer and then handed me one room key. When i asked where the room was she shrugged her shoulders and said "I don't know" The towels are so thin and rough. We stayed 2 nights and when we asked for more towels the desk clerk was very rude and said we needed to bring the dirty ones first. We did that but the"clean" towels were stained with black spots and alot of hair on them. The floors in the room were in good condition but filthy. My white socks are now black. There are no hair dryers in the rooms and no battery in the smoke alarm. Again, we didn't expect much not this was beyond terrible.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 9 Jan,2024
Hi Tina,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 Excellent

john w smart

Stayed 1 night in Dec 2023

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

.

10/10 Excellent

Analisa

Stayed 1 night in Dec 2023

2/10 Terrible

Barron

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room i reserved had roaches in the bathroom. Lady at front seat was helpful and offer another room. The other had bigger roaches. Third room was on the other side of the build n it was clean…worst experience ever
Stayed 1 night in Dec 2023

2/10 Terrible

Emily

Stayed 3 nights in Dec 2023

4/10 Poor

Leslie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the way the room was clean and pretty big for one bed. However the water pressure was not good at all the hot water was on 10 and not that much cold water. There was no phone to call down for questions. Other than that it was good
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec,2023
Hi Leslie, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

April

Stayed 1 night in Dec 2023

10/10 Excellent

Velvet

2/10 Terrible

LaTanya

Disliked: Property conditions & facilities
They never clean , Just changed Sheets. Lots of stuff broken

10/10 Excellent

Mionca

Stayed 4 nights in Nov 2023

6/10 Okay

Sharry

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 13 Dec,2023
Hi Sharry,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Eric

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

marquies

Disliked: Cleanliness, staff & service, property conditions & facilities
Just terrible the toilet was clogged everytime I flushed water was getting all over the floor I called house keeping three times and went into the office nobody ever showed up after 6 hours. Then a cockroach came running from the corner. My advice is to not go here
Stayed 3 nights in Nov 2023
Response from Nancy Y. on 5 Dec,2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Jim

Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, wasnt a bad stay at all. I felt comfortable there.
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on 29 Nov,2023
Hi JohnThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice job with the updated rooms! Nice stay!
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 29 Nov,2023
Hi Laura,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
The non smoking rooms weren’t—smelled of tobacco and pot. Replacement room smelled of something worse, made us so sick we left and went elsewhere
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 15 Nov,2023
Hi Lee,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Jatinder

Stayed 2 nights in Nov 2023

4/10 Poor

Antonette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again here
It was little nets all in the room. The bed was bad on the back. The water wouldn't stay hot on the last day.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 15 Nov,2023
Hi Antonette,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Alyssa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The whole property was absolutely disgusting. The room smelled like stale cigarettes and the floor was disgusting. I’m glad I only stayed a few hours.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

William

Stayed 3 nights in Oct 2023

6/10 Okay

James

Stayed 1 night in Oct 2023