Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Days Inn by Wyndham Hannibal

2 out of 5
Days Inn by Wyndham Hannibal
4070 Market St, Hannibal, MO

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 62 reviews" "
Rating 8 - Good. 19 out of 62 reviews" "
Rating 6 - Okay. 11 out of 62 reviews" "
Rating 4 - Poor. 8 out of 62 reviews" "
Rating 2 - Terrible. 6 out of 62 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived to pizza in our refrigerator and the refrigerator was not on, so the room had a stench for most of our stay. The breakfast was limited and I got cream cheese only to find it was spoiled/curdled. The room had thread bare rugs. The carpet had a white substance on it. We asked for fresh towels because our first ones had makeup stains. The sink backed up the first time we used it. When we spoke with front desk staff they seemed aware of the issues but were indifferent. There was peeling paint on stair banisters. I requested a first floor room because I have a bad knee, but we ended up on the second floor even though it seemed like we were one of the few customers. The bathroom curtain had mold or mildew. The whole room looks like it was last updated in the 90’s. The last time the room was painted, they painted the furniture too. The desk was filthy and sticky. We were traveling for work and I had difficulty getting anything done because the room was so dark, with all light fixtures on. We travel frequently, but this is the worst stay we have had in years.
Stayed 3 nights in Apr 2024

4/10 Poor

mary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn't do it again. You can't cover up mold/mildew with new caulk. No exhaust vent in room or bathroom. A/C hard to set up. Buttons broken. Worked intermittently. Noisy.
Stayed 1 night in Apr 2024

8/10 Good

Ziyad, Greenville

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight desk agent was very pleasant and competent. (Dave?)
Stayed 1 night in Apr 2024

6/10 Okay

Louis

Liked: Staff & service
Convenient location
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inexpensive and we were on a road trip and just needed a place to sleep. Clean sheets and decent room for the price I was satisfied.
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Staff & service
Check went well, room comfortable
Stayed 1 night in Mar 2024

2/10 Terrible

Lori

Travelled with family
Disliked: Amenities
We reserved a room king non smoking and when we checked in the gal at the front desk verified that. When we got to the room it was a smoking room and smelled horrible. I went back to the front desk and a gentleman was on the next shift and told me because I booked through Expedia I had to take a smoking room. I left frustrated and about 10 minutes later he came and said he would move us but after us trying the new keys and him also the door would not open so he moved us again to a smoking room. Absolutely frustrating and he will not refund us.
Stayed 1 night in Mar 2024
Response from General manager. on 26 Mar,2024
Dear [Guest's Name],Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your stay.It's disheartening to hear about the discrepancy between your reservation for a non-smoking room and the smoking room that was provided upon check-in. We understand how important it is to honor our guests' preferences and apologize for any inconvenience caused by the room assignment.Furthermore, we regret any inconvenience you experienced during the room transfer process. We understand how frustrating it must have been to encounter difficulties with the room keys and multiple room changes. Please know that this is not the level of service we aim to provide, and we apologize for the inconvenience.Regarding your booking through Expedia, we understand that there may have been some confusion regarding room availability and booking channels. We will review our procedures to ensure better communication and clarity moving forward.

6/10 Okay

Devin

Stayed 1 night in Mar 2024

8/10 Good

Craig, albertville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the biggest disappointment was the door leaked significantly letting in noise from the nearby highway. It was quite loud especially for some of the semi's.
Stayed 1 night in Feb 2024
Response from General manager. on 26 Mar,2024
Thank you for sharing your feedback with us regarding your recent stay. We're sorry to hear that you experienced noise disturbances from the nearby highway due to a leaking door.Ensuring a peaceful and comfortable environment for our guests is a top priority for us, and we regret that we fell short of meeting your expectations in this regard. Please accept our sincerest apologies for any inconvenience caused by the noise disturbance.We will address the issue with the leaking door immediately to ensure that it is properly sealed and that similar incidents do not occur in the future. Additionally, we will explore ways to further mitigate noise disturbances for our guests staying in rooms near the highway.Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in. Good accessible room and parking.
Stayed 1 night in Feb 2024
Response from General manager. on 26 Mar,2024
Thank you for sharing your feedback with us. We're thrilled to hear that you had a quick and easy check-in experience and found our accessible room and parking to be satisfactory.Ensuring a seamless check-in process and providing convenient amenities for our guests is a top priority for us, and we're delighted that we met your expectations in these regards.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

4/10 Poor

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
looking for dirty and outdated, this is the place!
We are not picky people we were tired and just wanted a place to sleep for the night. Had to go through three different rooms to find a room to lay our heads. First room, the doors wouldn’t unlock second room smelled of bug bomb and still had cockroaches third room was outdated and disgusting. There was urine on the outside of the toilet there was dirt and hair behind the bathroom door, the towels were grimy and the sheets look like they had already been slept in. The room cost 80 bucks and it wasn’t worth it on the plus side the shower was hot. I will not stay at another Days Inn again. Not recommend this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Majole

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cheap stay with the good breakfast waffles. The hotel guy was very efficient during check in.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
A good place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

rosalyn

Stayed 2 nights in Nov 2023

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, room comfort
e
Comfortable
Stayed 1 night in Nov 2023
Response from G.M on 22 Nov,2023
Thank you for staying with us, we appriciate your feedback.

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business teio
Great facility. Friendly staff. Clean. Only negatives were whirl pool was out of order and no waffles for breakfast.
Stayed 1 night in Nov 2023
Response from g.m on 17 Nov,2023
Thank you for your feedback.

10/10 Excellent

Rudolf A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for a budget hotel
The hotel met my needs considering that its a budget hotel. The room was clean, the bed was comfortable and breakfast was good.
Stayed 1 night in Oct 2023
Response from G.M on 4 Nov,2023
Thank you for your review, we truly appriciate your feedback and we look forward to hosting you again when in town!

8/10 Good

José m

Liked: Staff & service
Lots of noice
Stayed 1 night in Oct 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

4/10 Poor

Kate

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pictures made rooms look like they were in better condition than they were. Carpet and toilet seat needs to be replaced in the room i was in.
Stayed 1 night in Oct 2023
Response from General Manager on 25 Oct,2023
We apologize for the experince you had while staying with and assure you we are addressing the issues and making proper adjustments

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was horrible. The parking lot is in bad need of resurfacing and expansion.
Stayed 1 night in Oct 2023
Response from G.M on 25 Oct,2023
We apologize for the experince you had, please do let us know in the future for anything we can do to make your stay better.

4/10 Poor

Susan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building, not kept us. Hotel room door didn't shut properly
Stayed 1 night in Oct 2023
Response from G.M on 25 Oct,2023
We apologize for the experince you had and assure you we have made changes in our cleaning routine.

4/10 Poor

Laura

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The window was broken, the floors were so dirty that you couldn't walk around the room without shoes on without getting your socks or bare feet black, there were roaches and the room was in dire need of remodeling. The bathroom door scraped the floor when opening and closing, which made a really loud noise. The bed/mattress was extremely uncomfortable, so we didn't get much sleep and woke up hurting.
Stayed 2 nights in Sep 2023
Response from G.M on 25 Oct,2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.

6/10 Okay

Olivia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was supposed to be a “non smoker” room. However, it had a weird stench
Stayed 1 night in Oct 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was driving from Chicago to Wichita and needed rest. This place was exactly what I needed, a good rest stop for several hours of sleep. Nothing fancy but clean and accommodating.
Stayed 1 night in Sep 2023
Response from G.M on 25 Oct,2023
Thank you for your feedback, we really appreciate it.

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2023
Response from G.M on 25 Oct,2023
Thank you for your feedback, we really appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from G.M on 25 Oct,2023
Thank you for your feedback, we really appreciate it.

6/10 Okay

Guy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was helpful and efficient. There were a couple things that needed fixing in the room.
Stayed 2 nights in Sep 2023
Response from G.M on 25 Oct,2023
Thank you for your feedback, we really appreciate it.

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from G.M on 25 Oct,2023
Thank you for your feedback, we really appreciate it.

8/10 Good

Kenneth

Liked: Amenities, property conditions & facilities
Nice unit, my wife and I had the handicap unit which was very convenient for her.
Stayed 4 nights in Aug 2023
Response from G.M on 25 Oct,2023
Thank you for your feedback, we really appreciate it.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

6/10 Okay

Lou Ann

Liked: Staff & service
Disliked: Property conditions & facilities
Stop over on longer trip
Stop over on our way to DeMines fair. Small town. Places were closing due to storms like eating places! We did find more eating places about a mile further down the road the next morning. Hotel was ok for one night stay but it needs work. Sloppy work has been done.
Stayed 1 night in Aug 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

10/10 Excellent

David, Millington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly and helpful staff.
Stayed 1 night in Aug 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

6/10 Okay

Martin

Business traveller
Liked: Staff & service
Disliked: Amenities
It is a cheap place to stay, staff is very nice.
Stayed 1 night in Jul 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was friendly, the room clean. It was noisy and parking was inconvenient. There was a fridge and microwave but no coffeemaker in the room.
Stayed 2 nights in Jul 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

2/10 Terrible

gary

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Non smoking room reeked of Tobacco, light did not work, TV did not work, floor wet, shower/tub ???, no coffee pot, worse Days Inn I ever stayed in
Stayed 1 night in Aug 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

2/10 Terrible

lester

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Water stains ceiling with scotch tape holding together. Broken furniture. Inconvenient for walking dog. Stairs to pool were block off. Rusted stairs. Broken concrete walkways. Last day of our stay the faucet in sink quit working.
Stayed 2 nights in Jul 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was nothing I did not like about the property. I was impressed by the handicap accessibility in the swimming pool.
Stayed 1 night in Jul 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

2/10 Terrible

angela

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had a musty smells
Stayed 2 nights in Jun 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
My experience, had with the night staff at , 5 star!!! Quick, friendly was patient with my multiple questions. Polite and good conversation, very thorough on details included with my stay.
Stayed 1 night in Jun 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

8/10 Good

RUBEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older property but we’ll maintained. Staff was awesome.
Stayed 1 night in Jun 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

4/10 Poor

Cindy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty room
The room was dirty. Do not walk on carpet in socks or barefoot. Will never stay again and will not recommend
Moved trash can and found this
Drain in tub
WTF
Nasty carpet
Stayed 2 nights in Jun 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

8/10 Good

Patricia

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Walking into room was very pleasant. Air was nice and cold even though outside air was very hot The room smelled good! Everything was clean and fresh, including carpet.
Stayed 1 night in Jun 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool!! Nice place..for a stop
Stayed 1 night in Jun 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

8/10 Good

Harold

Stayed 1 night in Jun 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

8/10 Good

Doris

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet was disgusting, did not walk on it barefoot. Could see they only vacum the main walking area. Mattress cover had stains that you could see through the sheet. Mattress was not comfortable.
Stayed 1 night in Jun 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty!!
Worst hotel ever, Nasty and bed bugs. Didn't even stay it was so nasty, nor would they refund my money!
Stayed 2 nights in May 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from G.M on 1 Nov,2023
Thank you for your review, we appriciate your feedback.