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Reviews of Hotel am Springhorstsee

Hotel am Springhorstsee
Springhorstsee 2, Burgwedel, NI

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 74 reviews" "
Rating 8 - Good. 38 out of 74 reviews" "
Rating 6 - Okay. 8 out of 74 reviews" "
Rating 4 - Poor. 4 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Jun 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room in quiet location on lake.
Stayed 1 night in Jun 2020

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Stayed here for a few days whilst at a tradeshow for work. We were lucky we had nice weather and the hotel ground were beautiful. I sent some items to be delivered to the hotel which were already in my room on arrival! Good service and comfortable rooms. Would definitely stay again
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Isabel, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service
Feeling unwelcome bad for buss in service industry
NOTE - the negative review on staff does not refer to reception staff, who were lovely. Lovely place next to a lake, but watch out for aggressive mosquito bites. The premises and room were nice, both receptionists were nice and friendly, but the German gentleman who appeared to be in charge did not demonstrate suitable understanding of the fact that in the hotel industry, you don't just offer a product (bed and breakfast) but also a layer of service layer on top. Examples of where he failed on the service front included not helping with information on where to get a coffee after breakfast time, hesitancy of providing a cot for a toddler (sic "it needs to be made" = I will only bother if you insist, which we didnt)), disapproval looks when checking out too close to checkout time "have you forgotten something?" and more interestingly, choosing to use the leave blowing machine next to our car, and in our car's direction, as we were packing up to go with a toddler on board (I had to ask my husband to stop the on boarding process and close the doors to stop the dust blowing into the car. If you want your customers to leave quickly, you just blow them away!) So, back to product versus service, if you work in the service industry and you don't intrinsically care for your fellow humans, you could at least think of repeated business, word of mouth, or preventing constructive Expedia online reviews, like this one.

10/10 Excellent

Reiner

Travelled with partner
Liked: Staff & service, property conditions & facilities
Super bequeme Betten, leckeres Essen im Lokal neben an. Gerne wieder
Stayed 1 night in Apr 2024

10/10 Excellent

Rico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel am Springhorstsee hat einen gemütlichen Charakter, es ist sauber und das Personal ist freundliche und zuvorkommend. In direkter nähe befindet sich ein see mit Terrasse und Steg welcher zum verweilen einlädt.
Stayed 1 night in Jan 2024

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, room comfort
Bästa i Tyskland hittills!
Bra hotell som tog emot oss och vår schnauzer.En fantastisk restaurang som låg strax bredvid. Ett ställe att rekommendera vid genomresa , eller som vi kan tänka oss , att stanna lite längre sommartid!
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Henrik S. B.

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jonas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Am Springhorstsee on 18 Aug,2023
Herzlichen Dank für Ihre Bewertung.

8/10 Good

Claus R.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hat gepasst - sehr gerne wieder ...
Stayed 1 night in Jul 2023
Response from Hotel Am Springhorstsee on 18 Aug,2023
Herzlichen Dank für Ihre Bewertung.

10/10 Excellent

Viktor

Stayed 1 night in Apr 2023
Response from Hotel Am Springhorstsee on 17 Jun,2023
Vielen Dank für Ihre Bewertung.

10/10 Excellent

Tomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

T.

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Goede prijs/kwaliteit verhouding, nette, ruime 1 persoonskamer, mooie en rustige omgeving. Helaas geen thee/koffie faciliteiten op de kamer. En geen mogelijkheid de temperatuur te regelen. Ik had het koud.
Stayed 1 night in Feb 2023

10/10 Excellent

Agneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket nöjda
Väldigt trevligt bemötande när vi kom. Riktigt god mat i restaurangen Bra frukost.
Stayed 1 night in Oct 2021

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der var hyggeligt og dejligt lige ned til søen.
Stayed 1 night in Jun 2021
Response from Hotel Am Springhorstsee on 6 Jul,2021
Tak for din gode vurdering

6/10 Okay

Henrik

Liked: Cleanliness, room comfort
Receptionisten havde ikke mundbind på og man skulle ringe på telefon selvom man kom i indtjekningstidspunkt. Restaurant er lukket søndag aften og ikke en del af hotellet. Men meget stille nat i rene værelser
Stayed 1 night in Sep 2020

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Markus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel am See
Guter Service, nette Leute , gutes Essen und ein sauberes und ruhiges Zimmer.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles ok
Alles ok
Stayed 1 night in Nov 2019

8/10 Good

henrik

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Hotel Am Springhorstsee on 2 Oct,2019
Vielen Dank für Ihre Bewertung

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Einfaches und sauberes Hotel am Springhorstsee
Stayed 3 nights in Sep 2019
Response from Hotel Am Springhorstsee on 13 Sept,2019
Vielen Dank für Ihre Bewertung.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hotel Am Springhorstsee on 13 Sept,2019
Vielen Dank für Ihre Bewertung.

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr empfehlenswert!
Kleines, aber feines Hotel. Es ist sehr sauber und ruhig. Das Frühstücksbuffet ist sehr reichhaltig und gut. Es wird ständig nachgefüllt. Großer Komfort ist nicht vorhanden, aber es ist soweit alles vorhanden, was man braucht. Die Lage des Hotels ist hervorragend, fast direkt am See.
Stayed 1 night in Aug 2019
Response from Hotel am Springhorstsee on 30 Aug,2019
Herzlichen Dank für diese nette Bewertung

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hotel Am Springhorstsee on 30 Aug,2019
Herzlichen Dank für diese Top Bewertung

8/10 Good

Neno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hotel am Springhorstsee on 26 Jul,2019
Herzlichen Dank für Ihre Bewertung.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Hotel am Springhorstsee on 24 Jul,2019
Herzlichen Dank für Ihre Bewertung.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel am See. Hatte ein Urlaubsgefühl
Stayed 1 night in Jun 2019
Response from Hotel am Springhorstsee on 26 Jul,2019
Herzlichen Dank für Ihre Bewertung.

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Thune

Disliked: Staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Det hade varit bra om jag hade fått informationen att restauranten är stängd under januari. då hade jag kunnat äta innan jag åkte till hotellet.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Für ein "familienfreundliches Hotel" fanden wir es sehr befremdlich, für ein Babybett extra 10 EUR bezahlen zu müssen. Zudem sind die Räumlichkeiten unserer Meinung nach nicht schallisoliert.
Stayed 1 night in Jan 2019

10/10 Excellent

Erika

Sehr schönes Hotel,im Sommer traumhaft schön gelegen.Zimmer sind sauber schöne neue Dusche.Frühstück hervorragend.Alles bestens gerne immer wieder.
Stayed 1 night in Nov 2018

8/10 Good

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Jens Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
余暇を過ごすには良い
自然のあふれた宿泊施設。近くにキャンプ場、湖畔がある。 徒歩圏内にはスーパーなどはない。飲み物や軽食は買っていったほうが良い。 朝食が安くていい。WiFiも良好。
Stayed 1 night in Jun 2018

10/10 Excellent

Aku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä perus hotelli. Hieno ravintola lammenrannalla
Stayed 4 nights in May 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach aber sauber
Sehr schöner Ort. Zimmer Komfort einfach aber sauber. Bei offenem Fenster laut da Zug und die Autobahn unweit entfernt sind. Gurtes WLAN
Stayed 2 nights in May 2018

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles ok!!!
Alles ok!!!
Stayed 1 night in Jan 2018
Response from Springhorstsee on 20 Jan,2018
Das Team vom Springhorstsee bedankt sich für Ihre gute Bewertung.

8/10 Good

Bernd, Bad Kissingen

Liked: Cleanliness, staff & service, property conditions & facilities
Sauberes Hotel
Ich hatte hier nur eine Übernachtung. Hotel war sauber und ordentlich, es gibt hier keine große Beanstandung. Alles in Allem Top
Stayed 1 night in Nov 2017
Response from Hotel Am Springhorstsee on 16 Nov,2017
Herzlichen Dank für Ihre Bewertung

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Sehr sauber & sehr freundlich
Das Hotel ist zwar schon etwas in die Jahre gekommen aber super freundliches Personal und alles sauber. Frühstück war ebenfalls für den Preis (5 Euro) top.
Stayed 1 night in Oct 2017
Response from Ihr Hotel Am Springhorstsee on 16 Nov,2017
Herzlichen Dank für diese tolle Bewertung

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Anni

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt!
Extremt bra!
Stayed 1 night in Jun 2017

8/10 Good

jesper

Liked: Cleanliness, staff & service, room comfort
hotellet ligger idylisk. her kunne man slappe af

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Naturskönt område
Restaurangen till hotellet stängde 14:00 och 4 km till byn.

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finalmente un po' di pace!
La struttura è meglio che in fotografia. Posizionata in mezzo a un bosco, offre la possibilità di godersi un gran relax nella tranquillità più assoluta. Le camere sono ben tenute e pulite; il personale ospitale e discreto. Se cerchi il vero riposo qui lo troverai!