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Acoustic Hotel & Spa

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Premier Deluxe Balcony | Terrace/patio
Family Connecting Rooms | Minibar, in-room safe, desk, blackout curtains
Senior Double or Twin Room, City View | Minibar, in-room safe, desk, blackout curtains

Overview of Acoustic Hotel & Spa

Acoustic Hotel & Spa

4.0 star property

4.4/5 Excellent

Top rated for staff & service (4.7/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Business services
39 Tho Nhuom Hoan Kiem, Hanoi, 100000

Explore the area

  • Popular LocationSt. Joseph's Cathedral9 min walk
  • Popular LocationHoan Kiem Lake15 min walk
  • Popular LocationHanoi Opera House19 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)44 min drive

Room options

About this area


Acoustic Hotel & Spa is located in Hoan Kiem, a neighbourhood in Hanoi, and is near a train station and near theme parks. Flag Tower of Hanoi and Imperial Citadel of Thang Long are local landmarks, and some of the area's activities can be experienced at Train Street and Trinh Cong Son Walking Street. Hanoi Botanical Garden and Thu Le Park are also worth visiting. Guests love the hotel's location for the sightseeing.

What's nearby

  • St. Joseph's Cathedral - 9 min walk
  • Flag Tower of Hanoi - 9 min walk
  • Hang Gai Street - 10 min walk
  • Hoan Kiem Lake - 15 min walk
  • Hanoi Opera House - 19 min walk

Getting around

  • Hanoi Railway Station - 9 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

About this property

Acoustic Hotel & Spa

4-star hotel in the heart of Hoan Kiem
You can look forward to a rooftop terrace, a coffee shop/cafe and a library at Acoustic Hotel & Spa. Indulge in a hot stone massage, a body scrub and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at the on-site local and international cuisine restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
  • Self-parking (surcharge), a TV in the lobby and coffee/tea in the lobby
  • Meeting rooms, a lift and tour/ticket information
  • Scooter hire, luggage storage and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Acoustic Hotel & Spa have thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
More conveniences in all rooms include:
  • Baths or showers, free toiletries and hairdryers
  • 40-inch flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping and desks


Chinese (Mandarin), English, Japanese, Vietnamese

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site motorcycle parking only
  • Self parking on site (surcharge)
  • Free off-site parking
  • Street parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Scooter/moped hire

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms


  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms


  • Rooftop terrace


  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Spa open daily


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains


  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels


  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar


  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Late check-in subject to availability
Minimum check-in age - 15


Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Acoustic Hotel Hanoi
Acoustic Hotel & Spa Hotel
Acoustic Hotel & Spa Hanoi
Acoustic Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Acoustic Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 26 Sept,2022, prices found for a 1-night stay for 2 adults at on 23 Oct,2022 start from S$465.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Acoustic Hotel & Spa?

Self-parking is available for a fee. Motorbike parking only. There is free parking nearby.

What time is check-in at Acoustic Hotel & Spa?

Check-in is from 2:00 PM - 5:30 AM. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Acoustic Hotel & Spa?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Where is Acoustic Hotel & Spa located?

Located in Hoan Kiem, this spa hotel is 0.2 mi (0.3 km) from Embassy of Belgium and 0.8 mi (1.3 km) from Hoan Kiem Lake. Train Street and Hang Da Market are also within 10 minutes. Hanoi Railway Station is 9 minutes by foot and Hanoi Long Bien Station is 22 minutes.

Can I cancel my reservation for free at Acoustic Hotel & Spa and receive a full refund?

Yes, Acoustic Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Acoustic Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 26 out of 43 reviews
5 - Excellent 60%
Rating 4 - Good. 14 out of 43 reviews
4 - Good 33%
Rating 3 - Okay. 1 out of 43 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 43 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 43 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel but average stay unfortunately
This was a nice hotel. Hotel seemed very empty due to Coronavirus probably. Staff where very friendly and accommodating. Internet was terrible. We had a room overlooking street and it was very noisy and hard to relax. Overall room was nice. Wouldnโ€™t stay here again though due to how busy of a street it was on and the noise plus internet.
Stayed 1 night in Feb 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to everything
Very clean and comfortable hotel, with far the best bed we slept in while traveling in Vietnam! Breakfast buffet was very tasty and wide-ranging. Also a wonderful foot massage in the spa downstairs. Walkable to the old quarter, the French quarter, and the Government district. Highly recommend. Note: when we traveled in Feb 2020, the building next door was under construction between 8:30am and 5:30pm daily. This wasn't an issue for us as we were out and about during the day. If this is your first stop in Vietnam and you man need an afternoon nap to deal with jet lag, check with the hotel on the status of construction.
Stayed 3 nights in Feb 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service
Very accommodating staff. Helpful and friendly. Would return.
Stayed 1 night in Feb 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, value for money!
Hotel staff were great and kind to help! Very hospitable :)
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic stay. The staff are so friendly and helpful
Stayed 3 nights in Feb 2020

5/5 Excellent

Verified traveller
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with excellent staff. They were very kind to let us rest in the spa when we arrived very early after a night train and stored our bags for us during the day until check-in.
Stayed 1 night in Jan 2020

5/5 Excellent

Deb, Australia
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, breakfast and location. the rooms were very clean
Stayed 1 night in Jan 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

5/5 Excellent

Mark, Los Angeles
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing at Acoustic Hotel in Hanoi from the beginning to the end. We were greeted by a welcome tea drink and friendly staff. The staff was very informative from suggestions on places to see, room and breakfast info and bringing our luggage to our room. The room itself was well decorated and had a comfortable bed. The included breakfast buffet had a wide selection of tasty food, fruit and pastries and I also loved that they offered free coffee and tea in the afternoon. Also, their made to order breakfast station of omelettes, eggs, waffles, Pho, etc was delicious! The staff was very welcoming and friendly. The hotel is clean, in a great location to walk around the old quarter. I would definitely recommend this new hotel to people visiting Hanoi!More
Stayed 2 nights in Nov 2019

5/5 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we excellent and helpful all were very happy and always go out of there way to make sure you have everything you need, we got the flu when we were there and the staff couldnโ€™t have been more helpful and also went with my wife to the chemist to help get the medicine we needed, the breakfast and the staff were excellent, rooms very clean and a great rooftop bar with 2x hot spas and again very helpful staff, would most definitely recommend this hotel
Stayed 6 nights in Nov 2019