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Balcony
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.4 out of 5 Excellent
43 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationHoa Lo Prison Museum4 min walk
Popular LocationFlag Tower of Hanoi9 min walk
Popular LocationSt. Joseph's Cathedral9 min walk
AirportHanoi (HAN-Noi Bai Intl.)40 min drive

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  • Junior Suite

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsJunior Suite
  • Luxury Suite, 1 King Bed, City View

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsLuxury Suite, 1 King Bed, City View
  • Senior Double or Twin Room, City View

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsSenior Double or Twin Room, City View
  • Deluxe Double Room

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsDeluxe Double Room
  • Premier Deluxe Balcony

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsPremier Deluxe Balcony
  • Executive Suite

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    More detailsExecutive Suite
  • Family Suite, 2 Bedrooms

    Room amenities

    • 45 sq m
    • Sleeps 6
    More detailsFamily Suite, 2 Bedrooms
  • Family Room, 2 Queen Beds

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsFamily Room, 2 Queen Beds

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Acoustic Hotel & Spa is in the business district and near a train station. Ho Chi Minh Mausoleum and Hanoi Old City Gate are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Guests love the hotel's location for the sightseeing.
Visit our Hanoi travel guide
View in a map
Popular Location

What's nearby

  • Hoa Lo Prison Museum - 4 min walk
  • Flag Tower of Hanoi - 9 min walk
  • St. Joseph's Cathedral - 9 min walk
  • Hang Gai Street - 10 min walk
  • Vietnam National Museum of Fine Arts - 11 min walk

Getting around

  • Hanoi Railway Station - 9 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant with a bar offering local and international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Acoustic Hotel & Spa

4-star Hanoi hotel in Hoan Kiem, walk to Hoa Lo Prison Museum
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a rooftop terrace are on-site. All 65 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include minibars and electric kettles.
Acoustic Hotel & Spa offers 65 forms of air-conditioned accommodation with minibars and a safe. 40-inch Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and massages.

The spa is open daily.

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Street parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Scooter/moped hire

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese
  • Vietnamese

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Massage - hot stone
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in between 2:00 PM and 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Acoustic Hotel & Spa Hotel
Acoustic Hotel & Spa Hanoi
Acoustic Hotel & Spa Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Acoustic Hotel & Spa and receive a full refund?
Yes, Acoustic Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Acoustic Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Is Acoustic Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Acoustic Hotel & Spa?
Self-parking is free at this property.
What time is check-in at Acoustic Hotel & Spa?
Check-in is from 2:00 PM to 5:30 AM. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Acoustic Hotel & Spa?
Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).
Where is Acoustic Hotel & Spa located?
Located in Hoan Kiem, this spa hotel is within a 5-minute walk of Train Street and Hoa Lo Prison Museum. Thang Long Water Puppet Theatre and St. Joseph's Cathedral are also within 15 minutes. Hanoi Railway Station is 9 minutes by foot and Hanoi Long Bien Station is 21 minutes.
4.4
Excellent
43 reviews
5 - Excellent
26
4 - Good
14
3 - Okay
1
2 - Poor
0
1 - Terrible
2

4.5/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Room comfort
Nice hotel but average stay unfortunately
This was a nice hotel. Hotel seemed very empty due to Coronavirus probably. Staff where very friendly and accommodating. Internet was terrible. We had a room overlooking street and it was very noisy and hard to relax. Overall room was nice. Wouldn’t stay here again though due to how busy of a street it was on and the noise plus internet.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to everything
Very clean and comfortable hotel, with far the best bed we slept in while traveling in Vietnam! Breakfast buffet was very tasty and wide-ranging. Also a wonderful foot massage in the spa downstairs. Walkable to the old quarter, the French quarter, and the Government district. Highly recommend. Note: when we traveled in Feb 2020, the building next door was under construction between 8:30am and 5:30pm daily. This wasn't an issue for us as we were out and about during the day. If this is your first stop in Vietnam and you man need an afternoon nap to deal with jet lag, check with the hotel on the status of construction.
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Very accommodating staff. Helpful and friendly. Would return.
Stayed 1 night in Feb 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, value for money!
Hotel staff were great and kind to help! Very hospitable :)
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic stay. The staff are so friendly and helpful
Stayed 3 nights in Feb 2020