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Overview of Jacosmo Hotel & Spa

Photo gallery

Minibar, in-room safe, individually decorated, individually furnished
Balcony
Terrace/patio
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Jacosmo Hotel & Spa

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationThang Long Water Puppet Theatre4 min walk
    Popular LocationHoan Kiem Lake4 min walk
    Popular LocationNgoc Son Temple5 min walk
    AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Choose dates to view prices

  • Deluxe Double or Twin Room, City View

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Double or Twin Room, City View
  • Deluxe Double Room, 1 Double Bed

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double Room, 1 Double Bed
  • Family Triple Room, City View

    4.8/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsFamily Triple Room, City View
  • Family Quadruple Room, City View

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 4
    • 1 Double Bed and 1 Queen Bed
    More detailsFamily Quadruple Room, City View
  • Family Suite

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 4
    • 2 Single Beds and 1 Double Bed
    More detailsFamily Suite
  • Deluxe Double Room - No Breakfast

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double Room - No Breakfast

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Jacosmo Hotel & Spa is in the city centre and near a train station. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Travelling with kids? Consider Train Street and Ho Tay Water Park.
Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 4 min walk
  • Hoan Kiem Lake - 4 min walk
  • Ngoc Son Temple - 5 min walk
  • Dong Kinh Nghia Thuc Square - 6 min walk
  • Ta Hien Street - 8 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Where to eat
  • Gia Bao Grand Restaurant – Restaurant with a bar. Reservations required.
View in a map

About this property

Jacosmo Hotel & Spa

Family-friendly Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre
A full-service spa, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a snack bar/deli and coffee/tea in a common area. All 45 soundproofed rooms provide free WiFi, free wired Internet and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include room service (during limited hours), rainfall showerheads and LED TVs.
Jacosmo Hotel & Spa offers 45 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include Swedish massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 230000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese
  • Vietnamese

Business services

  • Computer station

Spa

  • Massage - on the beach
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 342000.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 230000 per person (approximately)
  • Airport shuttle fee: VND 446000 per vehicle (one way)
  • Airport shuttle fee per child: VND 0 (one-way), (up to 3 years old)
  • Late check-out fee: VND 520000 (subject to availability)
  • Rollaway bed fee: VND 342000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Gia Bao
Gia Bao Grand
Gia Bao Grand Hanoi
Gia Bao Grand Hotel Hanoi
Gia Bao Hotel
Gia Hotel
Hotel Gia
Antique Hotel Hanoi
Antique Hanoi
Antique Legend Hotel
Jacosmo Hotel & Spa Hotel
Jacosmo Hotel & Spa Hanoi
Jacosmo Hotel & Spa Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Jacosmo Hotel & Spa and receive a full refund?
Yes, Jacosmo Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Jacosmo Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Jacosmo Hotel & Spa?
As of 22 Jan,2021, prices found for a 1-night stay for 2 adults at Jacosmo Hotel & Spa on 22 Feb,2021 start from SG$23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Jacosmo Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Jacosmo Hotel & Spa?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Jacosmo Hotel & Spa?
Check-in begins at 2 PM.
What time is check-out at Jacosmo Hotel & Spa?
Checkout is at noon. Late checkout is available for VND 520000 (subject to availability).
Does Jacosmo Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 446000 per vehicle, one way, applies.
Where is Jacosmo Hotel & Spa located?
This family-friendly Hanoi hotel is located in the historical district, within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Opera House and Hanoi Old City Gate are also within 15 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 29 minutes.
4.8
Exceptional
Rating 5 - Excellent. 162 out of 195 reviews
5 - Excellent 83%
Rating 4 - Good. 26 out of 195 reviews
4 - Good 13%
Rating 3 - Okay. 6 out of 195 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 195 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 195 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.9/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent staff! We definitely recommend staying here!
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is clean and the beds are comfortable! The staff is the best especially Grace who booked an incredible Halong Bay cruise! Thanks for everything!
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my room. The bathroom was huge with a giant tub. The staff were very helpful- Grace, Tuan, and Kathryn.
Stayed 2 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
The staff and the overall hotel it was very nice. Could have more English TV channels. The front desk and the breakfast buffet was fantastic every morning. The location was not too bad it could’ve been a little closer to the food area’s. Overall it was a very nice day thank you
Stayed 7 nights in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel with really helpful staff who speak good English.
Stayed 1 night in Jan 2020

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